Epson WorkForce Enterprise WF-M20590 Administrators Guide - Page 60
Solving Problems, Solving Network Software Usage Problems, Cannot Access Web Config
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Solving Problems Check these sections for solutions to problems you may have with the network configuration software. Solving Network Software Usage Problems Solving Network Security Problems Solving Digital Certificate Problems Where to Get Help Solving Network Software Usage Problems Check these sections if you have problems using the network software. Cannot Access Web Config The "Out of Date" Message Appears "The name of the security certificate does not match" Message Appears Model Name or IP Address Not Displayed in EpsonNet Config Parent topic: Solving Problems Cannot Access Web Config If you cannot access Web Config on your product, try these solutions: • Make sure your product is turned on and connected to your network using the correct IP address. Verify the connection using your product control panel or print a network status sheet. See your product's User's Guide for instructions. • If you selected High as the Encryption Strength setting in Web Config, your browser must support AES (256-bit) or 3DES (168-bit) encryption. Check your browser's encryption support or select a different Encryption Strength option. • If you are using a proxy server with your product, configure the browser's proxy settings as follows: • Windows 10: Click > Settings > Network and Internet > Proxy. Scroll down and set Use a proxy server to On. Select Don't use proxy server for local (Intranet) addresses. • Windows 8.x: Navigate to the Apps screen and select PC Settings > Network > Proxy. Scroll down and set Use a proxy server to On. Select Don't use proxy server for local (Intranet) addresses. 60