Epson WorkForce Pro EC-4020 Users Guide
Epson WorkForce Pro EC-4020 Manual
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- Epson WorkForce Pro EC-4020 | Users Guide - Page 1
EC-4020/EC-4030 User's Guide - Epson WorkForce Pro EC-4020 | Users Guide - Page 2
- Epson WorkForce Pro EC-4020 | Users Guide - Page 3
Contents EC-4020/EC-4030 User's Guide ...13 Product Basics ...14 Using the Control Panel ...14 Control , and More 35 Setting Up Epson Connect Services 35 Using Epson Email Print ...37 Using the Epson iPrint Mobile App 37 Using Epson Remote Print ...38 Using Epson Scan to Cloud...38 Using AirPrint - Epson WorkForce Pro EC-4020 | Users Guide - Page 4
...66 Loading Paper in the Cassette ...66 Paper Loading Capacity ...73 Double-sided Printing Capacity ...74 Borderless Paper Type Compatibility 75 Compatible Epson Papers...76 Paper or Media Type Settings - Printing Software 77 Selecting the Paper Settings for Each Source - Control Panel 78 Paper - Epson WorkForce Pro EC-4020 | Users Guide - Page 5
Selecting Additional Layout and Print Options - Windows 103 Custom Color Correction Options - Windows 105 Image Options and Additional Settings Changing the Language of the Printer Software Screens 116 Changing Automatic Update Options 117 Printing with the Built-in Epson Driver - Windows 10 S - Epson WorkForce Pro EC-4020 | Users Guide - Page 6
sided Printing Options and Adjustments - Mac 130 Managing Color - Mac ...131 Color Matching and Color Options - Mac 132 Selecting Printing Preferences - Mac Changing Default Scan Job Settings 154 Starting a Scan Using the Epson Scan 2 Icon 155 Starting a Scan from a Scanning Program 157 Starting a - Epson WorkForce Pro EC-4020 | Users Guide - Page 7
Settings - Main Settings Tab 162 Additional Scanning Settings - Advanced Settings Tab 162 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 163 Image Format Options...165 Scan Resolution Guidelines ...165 Faxing...167 Connecting a Telephone or Answering Machine 167 Setting Up - Epson WorkForce Pro EC-4020 | Users Guide - Page 8
Automatically 207 Receiving Faxes Manually...207 Receiving a Fax by Epson Ink Cartridges and Maintenance Box 229 Ink Cartridge and Maintenance Box Part Numbers 229 Removing and Installing Ink Cartridges 230 Printing with Black Ink and Expended Color Cartridges 235 Printing with Expended Color - Epson WorkForce Pro EC-4020 | Users Guide - Page 9
271 Noise After Ink Installation ...271 Software Installation Problems ...271 Solving Network Problems ...272 Product Cannot Connect to a Wireless Router or Access Point 272 Network Software Cannot Find Product on a Network 274 Product Does Not Appear in Mac Printer Window 275 Wireless Network - Epson WorkForce Pro EC-4020 | Users Guide - Page 10
or Smeared Printout ...294 Faint Printout or Printout Has Gaps 295 Grainy Printout...296 Incorrect Colors ...297 Solving Scanning Problems ...298 Scanning Software Does Not Operate Correctly 298 Cannot Start Epson Scan 2 ...298 Scanning is Slow ...299 Cannot Save a Scan to a Shared Folder Over - Epson WorkForce Pro EC-4020 | Users Guide - Page 11
of Original Image Appears in Scanned Image 303 Ripple Patterns Appear in an Image 303 Scanned Image Colors Do Not Match Original Colors 304 Scanned Image Edges are Cropped 304 Solving Faxing Problems...304 Cannot Send or Receive Faxes 305 Cannot Receive Faxes with a Telephone Connected to Your - Epson WorkForce Pro EC-4020 | Users Guide - Page 12
325 Notices ...326 Important Safety Instructions...326 General Product Safety Instructions 326 Ink Cartridge Safety Instructions 328 LCD Screen Safety Instructions 329 Wireless Connection Safety Instructions 329 Telephone Equipment Safety Instructions 330 FCC Compliance Statement...330 - Epson WorkForce Pro EC-4020 | Users Guide - Page 13
EC-4020/EC-4030 User's Guide Welcome to the EC-4020/EC-4030 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce Pro EC-4020 | Users Guide - Page 14
Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Using the Control Panel Product Parts Locations Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with - Epson WorkForce Pro EC-4020 | Users Guide - Page 15
Control Panel Buttons and Lights 1 power button and light 2 NFC (Near Field Communication) tag 3 received fax light 4 supply status button 5 network status button 6 sound button 7 preset button 8 home button 9 LCD screen 10 help button Status Icon Information Parent topic: Using the - Epson WorkForce Pro EC-4020 | Users Guide - Page 16
Icons Description Displays additional information or instructions, such as loading paper or placing a Displays the Fax Data Information screen. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No - Epson WorkForce Pro EC-4020 | Users Guide - Page 17
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select - Epson WorkForce Pro EC-4020 | Users Guide - Page 18
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 18 - Epson WorkForce Pro EC-4020 | Users Guide - Page 19
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses - Epson WorkForce Pro EC-4020 | Users Guide - Page 20
1. Press the home button, if necessary. 2. Press the preset button. You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select - Epson WorkForce Pro EC-4020 | Users Guide - Page 21
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your preset name from the list. 21 - Epson WorkForce Pro EC-4020 | Users Guide - Page 22
Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select - Epson WorkForce Pro EC-4020 | Users Guide - Page 23
3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or 9. Select OK to exit. to - Epson WorkForce Pro EC-4020 | Users Guide - Page 24
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the - or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The - Epson WorkForce Pro EC-4020 | Users Guide - Page 25
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the - Epson WorkForce Pro EC-4020 | Users Guide - Page 26
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel 26 - Epson WorkForce Pro EC-4020 | Users Guide - Page 27
Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 27 - Epson WorkForce Pro EC-4020 | Users Guide - Page 28
7 Paper cassette 2 (EC-4030) 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 28 - Epson WorkForce Pro EC-4020 | Users Guide - Page 29
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 29 - Epson WorkForce Pro EC-4020 | Users Guide - Page 30
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 30 - Epson WorkForce Pro EC-4020 | Users Guide - Page 31
Product Parts - Back 1 Rear cover 2 LAN port 3 USB port 4 AC inlet 5 LINE port 6 EXT port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period - Epson WorkForce Pro EC-4020 | Users Guide - Page 32
Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. 32 - Epson WorkForce Pro EC-4020 | Users Guide - Page 33
You see a screen like this: 6. Do one of the following: • Press the - or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK. 7. Select OK. Parent topic: Using Power Saving - Epson WorkForce Pro EC-4020 | Users Guide - Page 34
You see a screen like this: 4. Select Basic Settings. 5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Accessing the Web Config Utility You can select your product's network settings and confirm its operating status - Epson WorkForce Pro EC-4020 | Users Guide - Page 35
or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics - Epson WorkForce Pro EC-4020 | Users Guide - Page 36
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 36 - Epson WorkForce Pro EC-4020 | Users Guide - Page 37
.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log - Epson WorkForce Pro EC-4020 | Users Guide - Page 38
Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson - Epson WorkForce Pro EC-4020 | Users Guide - Page 39
Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More - Epson WorkForce Pro EC-4020 | Users Guide - Page 40
. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google - Epson WorkForce Pro EC-4020 | Users Guide - Page 41
. Note: If you do not see your product, tap All Printers and select your product. Parent topic: Product Basics Related topics Wi Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect Service app to print. 41 - Epson WorkForce Pro EC-4020 | Users Guide - Page 42
Epson product. There is no software to download, no drivers Surface RT or Pro tablet with networked Epson products. Epson Print and Scan Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See the link below. 2. Download Epson - Epson WorkForce Pro EC-4020 | Users Guide - Page 43
connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your Android device. 2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that - Epson WorkForce Pro EC-4020 | Users Guide - Page 44
or scan a document. The Android device and product should reconnect automatically. 6. If you are going to print, open the file you want to print in Epson iPrint. 7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics - Epson WorkForce Pro EC-4020 | Users Guide - Page 45
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce Pro EC-4020 | Users Guide - Page 46
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson WorkForce Pro EC-4020 | Users Guide - Page 47
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 47 - Epson WorkForce Pro EC-4020 | Users Guide - Page 48
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • - Epson WorkForce Pro EC-4020 | Users Guide - Page 49
a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Related references Status - Epson WorkForce Pro EC-4020 | Users Guide - Page 50
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. - Epson WorkForce Pro EC-4020 | Users Guide - Page 51
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from - Epson WorkForce Pro EC-4020 | Users Guide - Page 52
the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be - Epson WorkForce Pro EC-4020 | Users Guide - Page 53
: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen - Epson WorkForce Pro EC-4020 | Users Guide - Page 54
Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select - Epson WorkForce Pro EC-4020 | Users Guide - Page 55
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce Pro EC-4020 | Users Guide - Page 56
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce Pro EC-4020 | Users Guide - Page 57
limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions. E8 Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator - Epson WorkForce Pro EC-4020 | Users Guide - Page 58
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce Pro EC-4020 | Users Guide - Page 59
you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway setup on your router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network - Epson WorkForce Pro EC-4020 | Users Guide - Page 60
Network Environment Messages Message Solution The same SSID may be set on several access points. Check the settings on your router and other access points to make sure each one uses a different SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. - Epson WorkForce Pro EC-4020 | Users Guide - Page 61
You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 61 - Epson WorkForce Pro EC-4020 | Users Guide - Page 62
8. Select one of the options shown above, then select the settings you want to use. Contact your email provider if necessary to confirm the authentication method for the email server. Note: You may need to try more than one authentication method, as some email providers have more than one way to - Epson WorkForce Pro EC-4020 | Users Guide - Page 63
Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network - Epson WorkForce Pro EC-4020 | Users Guide - Page 64
install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue - Epson WorkForce Pro EC-4020 | Users Guide - Page 65
2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 65 - Epson WorkForce Pro EC-4020 | Users Guide - Page 66
type of printing you will do. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control - Epson WorkForce Pro EC-4020 | Users Guide - Page 67
1. Pull out the paper cassette. 2. Slide the edge guides outward. 67 - Epson WorkForce Pro EC-4020 | Users Guide - Page 68
Note: If you are using legal-size paper or larger, press the button and extend the paper cassette. 3. Slide the front edge guide to your paper size. 68 - Epson WorkForce Pro EC-4020 | Users Guide - Page 69
following: • Insert paper in the cassette with the glossy or printable side facedown and slide it against the front edge guide. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette. • Insert up to 10 envelopes with the printable side - Epson WorkForce Pro EC-4020 | Users Guide - Page 70
printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge - Epson WorkForce Pro EC-4020 | Users Guide - Page 71
6. Keep the cassette flat as you insert it. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select Close. 71 - Epson WorkForce Pro EC-4020 | Users Guide - Page 72
is under the tabs on the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading a stack of envelopes, press each . • Check the paper package for any additional loading instructions. Paper Loading Capacity Double-sided Printing Capacity Borderless Paper - Epson WorkForce Pro EC-4020 | Users Guide - Page 73
paper Letterhead paper Recycled paper Colored paper Pre-printed paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Paper Glossy4 Epson Premium Photo Paper Glossy4 Epson Ultra Premium Photo Paper Glossy4 Epson Premium Photo Paper Semi - Epson WorkForce Pro EC-4020 | Users Guide - Page 74
manual 2-sided printing 2 Manual 2-sided printing supported; load up to 30 sheets 3 Manual 2-sided printing supported × 216 mm]), A5 (5.8 × 8.2 Colored paper Pre-printed paper inches [148 Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) Double-sided Printing Capacity Auto Manual - Epson WorkForce Pro EC-4020 | Users Guide - Page 75
Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Envelopes Letter (8.5 × 11 inches [216 × 279 mm]) and smaller No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Double-sided Printing Capacity Auto Manual - Epson WorkForce Pro EC-4020 | Users Guide - Page 76
(8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper in the Cassette Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an - Epson WorkForce Pro EC-4020 | Users Guide - Page 77
60 100 20 20 25 50 40 20 Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Select this paper Type or Media Type setting Plain Paper / Bright White Paper Letterhead Recycled - Epson WorkForce Pro EC-4020 | Users Guide - Page 78
Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson , if necessary. 2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting. 3. If necessary, - Epson WorkForce Pro EC-4020 | Users Guide - Page 79
Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Letterhead paper Recycled paper Paper Type setting Plain Paper Letterhead Recycled 79 - Epson WorkForce Pro EC-4020 | Users Guide - Page 80
Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Paper Type setting Color > General Settings > Printer Settings. You see a screen like this: 80 - Epson WorkForce Pro EC-4020 | Users Guide - Page 81
-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to option Paper Setting A4/Letter Auto Switching Auto Select Settings (EC-4030) Error Notice Paper Setup Auto Display Available settings Various - Epson WorkForce Pro EC-4020 | Users Guide - Page 82
2. Select Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the Universal Print Settings Options Parent topic: - Epson WorkForce Pro EC-4020 | Users Guide - Page 83
Universal Print Settings option Check Paper Width Available settings On Off Skip Blank Page On Off Description Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. - Epson WorkForce Pro EC-4020 | Users Guide - Page 84
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce Pro EC-4020 | Users Guide - Page 85
1. Open the document cover. 85 - Epson WorkForce Pro EC-4020 | Users Guide - Page 86
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Parent topic: Placing - Epson WorkForce Pro EC-4020 | Users Guide - Page 87
or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them. 1. Slide the ADF edge guides outward. 87 - Epson WorkForce Pro EC-4020 | Users Guide - Page 88
2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up. 88 - Epson WorkForce Pro EC-4020 | Users Guide - Page 89
4. Slide the ADF edge guides against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Faxing Scanning ADF Original - Epson WorkForce Pro EC-4020 | Users Guide - Page 90
surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink • Originals that are bound • Originals with labels, stickers, or sticky notes • Ripped, curled, folded, deteriorated, or wrinkled originals • Originals - Epson WorkForce Pro EC-4020 | Users Guide - Page 91
. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper - Epson WorkForce Pro EC-4020 | Users Guide - Page 92
Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette , depending on other copying settings. Copy Copying option B&W Color Density selector 2-Sided Available settings - - Varying levels 1>1-Sided - Epson WorkForce Pro EC-4020 | Users Guide - Page 93
Advanced Settings Copying option Available settings Paper Setting Various sources Reduce/Enlarge 100% Auto Fit Page Original Size Multi-Page 45%->195% and other conversions Various sizes Single Page 2-up 4-up Original Type Text Text & Image Photo Text & Image(Best) Finishing Group (Same - Epson WorkForce Pro EC-4020 | Users Guide - Page 94
Copying option Available settings ID Card Copy Off On Borderless Copy Off On Standard Medium Minimum Description Select On to copy both sides of an ID card onto one side of a sheet of paper Adjusts the amount to expand the original photo when printing borderless photos Parent topic: Copying 94 - Epson WorkForce Pro EC-4020 | Users Guide - Page 95
support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver Locking Printer Settings - Epson WorkForce Pro EC-4020 | Users Guide - Page 96
, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of - Epson WorkForce Pro EC-4020 | Users Guide - Page 97
type settings list for details. 9. Select the Quality setting that matches the print quality you want to use. 10. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 11. To - Epson WorkForce Pro EC-4020 | Users Guide - Page 98
Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source (EC-4030). Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper - Epson WorkForce Pro EC-4020 | Users Guide - Page 99
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce Pro EC-4020 | Users Guide - Page 100
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 100 - Epson WorkForce Pro EC-4020 | Users Guide - Page 101
OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related - Epson WorkForce Pro EC-4020 | Users Guide - Page 102
to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing - Epson WorkForce Pro EC-4020 | Users Guide - Page 103
Zoom to option to reduce or enlarge your document or photo by a specific percentage. Select the percentage in the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and - Epson WorkForce Pro EC-4020 | Users Guide - Page 104
Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the - Epson WorkForce Pro EC-4020 | Users Guide - Page 105
mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both - Epson WorkForce Pro EC-4020 | Users Guide - Page 106
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce Pro EC-4020 | Users Guide - Page 107
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers - Epson WorkForce Pro EC-4020 | Users Guide - Page 108
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available - Epson WorkForce Pro EC-4020 | Users Guide - Page 109
and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 109 - Epson WorkForce Pro EC-4020 | Users Guide - Page 110
to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. - Epson WorkForce Pro EC-4020 | Users Guide - Page 111
printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver - Epson WorkForce Pro EC-4020 | Users Guide - Page 112
, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings - Epson WorkForce Pro EC-4020 | Users Guide - Page 113
Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see - Epson WorkForce Pro EC-4020 | Users Guide - Page 114
Allows headers and footers Lets you select the text and position for printing headers and footers Allows color printing Allows printing in black or shades of gray only Allows printing on one side of the printing of 4 pages on one sheet of paper Parent topic: Locking Printer Settings - Windows 114 - Epson WorkForce Pro EC-4020 | Users Guide - Page 115
-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are - Epson WorkForce Pro EC-4020 | Users Guide - Page 116
the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting - Epson WorkForce Pro EC-4020 | Users Guide - Page 117
Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows 117 - Epson WorkForce Pro EC-4020 | Users Guide - Page 118
Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. - Epson WorkForce Pro EC-4020 | Users Guide - Page 119
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 119 - Epson WorkForce Pro EC-4020 | Users Guide - Page 120
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce Pro EC-4020 | Users Guide - Page 121
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 121 - Epson WorkForce Pro EC-4020 | Users Guide - Page 122
Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Epson WorkForce Pro EC-4020 | Users Guide - Page 123
- Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print - Epson WorkForce Pro EC-4020 | Users Guide - Page 124
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select - Epson WorkForce Pro EC-4020 | Users Guide - Page 125
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop-up menu. You see these settings: 125 - Epson WorkForce Pro EC-4020 | Users Guide - Page 126
grayed out, change the Media Type setting to a paper type that supports borderless printing. 13. Select any of the available print options. Paper Paper Source menu to print on the paper loaded in that source (EC-4030). Auto Select Automatically selects the paper source based on the selected paper - Epson WorkForce Pro EC-4020 | Users Guide - Page 127
Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can - Epson WorkForce Pro EC-4020 | Users Guide - Page 128
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the - Epson WorkForce Pro EC-4020 | Users Guide - Page 129
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To print - Epson WorkForce Pro EC-4020 | Users Guide - Page 130
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce Pro EC-4020 | Users Guide - Page 131
ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink Color - Mac You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color - Epson WorkForce Pro EC-4020 | Users Guide - Page 132
Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color . Color Options Settings Manual Settings Lets you select manual color adjustments - Epson WorkForce Pro EC-4020 | Users Guide - Page 133
An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: - Epson WorkForce Pro EC-4020 | Users Guide - Page 134
on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you black printing Allows you to print using black ink when color ink is expended. High Speed Printing Speeds up to receive warning notifications from the printer software for various operating conditions. - Epson WorkForce Pro EC-4020 | Users Guide - Page 135
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. 135 - Epson WorkForce Pro EC-4020 | Users Guide - Page 136
. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See - Epson WorkForce Pro EC-4020 | Users Guide - Page 137
Account and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for - Epson WorkForce Pro EC-4020 | Users Guide - Page 138
Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Changing Default Scan Job Settings Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic: Scanning Starting a Scan Using the Product Control - Epson WorkForce Pro EC-4020 | Users Guide - Page 139
your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions - Epson WorkForce Pro EC-4020 | Users Guide - Page 140
Related tasks Using Presets Entering Characters on the LCD Screen Using Epson Scan to Cloud Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your - Epson WorkForce Pro EC-4020 | Users Guide - Page 141
4. Select Email. Note: If you have not configured an email server, you are prompted to setup the server. Select Proceed to open the server settings screen or select Done to continue. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the - Epson WorkForce Pro EC-4020 | Users Guide - Page 142
up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. Note: To scan - Epson WorkForce Pro EC-4020 | Users Guide - Page 143
You see a screen like this: 4. Select Computer. You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer - Epson WorkForce Pro EC-4020 | Users Guide - Page 144
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson WorkForce Pro EC-4020 | Users Guide - Page 145
to use in the Windows taskbar, click the message. 8. On the Driver Software Installation screen, make sure your product is listed as Ready to use 7: Click and select Devices and Printers. • Windows Vista: Click Start and select Control Panel > Hardware and Sound > Printers. 10. Make sure that an - Epson WorkForce Pro EC-4020 | Users Guide - Page 146
A4 Legal Half Letter Envelope #10 5×7 4×6 8 × 10 Auto Cropping Max Area Text Text & Image Photo -4 to +4 Description Select whether to scan images in color or black and white Select for photos. You can also select the Compression Ratio. Select for documents. You can also select the Compression - Epson WorkForce Pro EC-4020 | Users Guide - Page 147
site and register its location to your product's Contacts list. Note: If you are creating a shared network folder on a Mac, see your product documentation for instructions on creating the folder. The instructions here are for Windows. 147 - Epson WorkForce Pro EC-4020 | Users Guide - Page 148
this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart - Epson WorkForce Pro EC-4020 | Users Guide - Page 149
5. Right-click the folder you created and select Properties. 6. On the General tab, deselect the Read-only checkbox to allow users to access the folder over the network. 7. Select the Sharing tab and click the Advanced Sharing button. Note: You need to be logged into Windows as an administrator to - Epson WorkForce Pro EC-4020 | Users Guide - Page 150
3. Select Contacts > Add Entry. 4. Select Add Contact, if necessary. 5. Select the number you want to use for the contact you are adding. 6. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 7. Select the Index Word field, use the - Epson WorkForce Pro EC-4020 | Users Guide - Page 151
computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2. Type - Epson WorkForce Pro EC-4020 | Users Guide - Page 152
Related tasks Printing a Network Status Sheet Scanning to a Network Folder or FTP Server Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder on your computer or on an FTP server using your product's control panel. You can either enter the folder path - Epson WorkForce Pro EC-4020 | Users Guide - Page 153
You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK - Epson WorkForce Pro EC-4020 | Users Guide - Page 154
computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click or Start > All Programs or - Epson WorkForce Pro EC-4020 | Users Guide - Page 155
with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select - Epson WorkForce Pro EC-4020 | Users Guide - Page 156
You see an Epson Scan 2 window like this: 156 - Epson WorkForce Pro EC-4020 | Users Guide - Page 157
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson WorkForce Pro EC-4020 | Users Guide - Page 158
You see an Epson Scan 2 window like this: 158 - Epson WorkForce Pro EC-4020 | Users Guide - Page 159
a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software - Epson WorkForce Pro EC-4020 | Users Guide - Page 160
You see this window: 160 - Epson WorkForce Pro EC-4020 | Users Guide - Page 161
Type setting. 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 7. Reinsert your original into the ADF, if necessary. 8. Select any of the additional settings that - Epson WorkForce Pro EC-4020 | Users Guide - Page 162
Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each - Epson WorkForce Pro EC-4020 | Users Guide - Page 163
Enhance Enhances the shades of the color you select in the scanned image. This setting is available only in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install - Epson WorkForce Pro EC-4020 | Users Guide - Page 164
File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 164 - Epson WorkForce Pro EC-4020 | Users Guide - Page 165
. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing - Epson WorkForce Pro EC-4020 | Users Guide - Page 166
the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For - Epson WorkForce Pro EC-4020 | Users Guide - Page 167
This will erase all of your network settings and fax data. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving - Epson WorkForce Pro EC-4020 | Users Guide - Page 168
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Pro EC-4020 | Users Guide - Page 169
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 169 - Epson WorkForce Pro EC-4020 | Users Guide - Page 170
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before - Epson WorkForce Pro EC-4020 | Users Guide - Page 171
the source of the faxes you send. 9. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select On. Go to step 12. • If you - Epson WorkForce Pro EC-4020 | Users Guide - Page 172
Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result - Epson WorkForce Pro EC-4020 | Users Guide - Page 173
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting. 173 - Epson WorkForce Pro EC-4020 | Users Guide - Page 174
9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. 11. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, - Epson WorkForce Pro EC-4020 | Users Guide - Page 175
6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and - Epson WorkForce Pro EC-4020 | Users Guide - Page 176
3. Select General Settings 4. Scroll down and select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax 176 - Epson WorkForce Pro EC-4020 | Users Guide - Page 177
Parent topic: Setting Up Fax Features Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print Settings menu. Setting Auto Reduction Split Page Settings Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Options - Epson WorkForce Pro EC-4020 | Users Guide - Page 178
Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. On Automatically dials the number you enter for faxing when the product detects a dial tone. Off Turns off - Epson WorkForce Pro EC-4020 | Users Guide - Page 179
to Answer Remote Receive Options PSTN PBX Fax Header Your Phone Number Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive - Epson WorkForce Pro EC-4020 | Users Guide - Page 180
Setting Rejection Fax Options Various Description Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts. Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Set the security options you want to use for fax data. Setting - Epson WorkForce Pro EC-4020 | Users Guide - Page 181
Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close - Epson WorkForce Pro EC-4020 | Users Guide - Page 182
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Pro EC-4020 | Users Guide - Page 183
Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For - Epson WorkForce Pro EC-4020 | Users Guide - Page 184
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WorkForce Pro EC-4020 | Users Guide - Page 185
You see a screen like this: 4. Press the Add Entry icon. 5. Select Add Contact. You see a screen like this: 6. Select the number you want to use for the contact you are adding. 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 185 - Epson WorkForce Pro EC-4020 | Users Guide - Page 186
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax - Epson WorkForce Pro EC-4020 | Users Guide - Page 187
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. - Epson WorkForce Pro EC-4020 | Users Guide - Page 188
You see a screen like this: 3. Select Contacts 4. Press the Add Entry icon. 5. Select Add Group. You see a screen like this: 6. Select the number you want to use for the group you are adding. 188 - Epson WorkForce Pro EC-4020 | Users Guide - Page 189
7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. - Epson WorkForce Pro EC-4020 | Users Guide - Page 190
Windows Address Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. 190 - Epson WorkForce Pro EC-4020 | Users Guide - Page 191
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 191 - Epson WorkForce Pro EC-4020 | Users Guide - Page 192
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WorkForce Pro EC-4020 | Users Guide - Page 193
to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open - Epson WorkForce Pro EC-4020 | Users Guide - Page 194
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 194 - Epson WorkForce Pro EC-4020 | Users Guide - Page 195
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce Pro EC-4020 | Users Guide - Page 196
does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select - Epson WorkForce Pro EC-4020 | Users Guide - Page 197
the fax settings, and repeat this step.) You cannot send the fax in color after previewing it. Note: If you do not touch the preview screen for dials the number and sends the fax. Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is enabled, faxes that - Epson WorkForce Pro EC-4020 | Users Guide - Page 198
Send Off On Send Fax Later Off On Description Sets the size for a document placed on the scanner glass Select whether to scan images in color or black and white Adjusts the scan resolution and print quality of outgoing faxes Lets you select from various density levels Automatically removes any - Epson WorkForce Pro EC-4020 | Users Guide - Page 199
Setting Options Add Sender Information Off Outside of Image Inside of Image Transmission Report Print on Error Print Do Not Print Description Lets you include a header, your phone number, or a destination list in the selected location on your outgoing faxes Lets you select when to print - Epson WorkForce Pro EC-4020 | Users Guide - Page 200
4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK. 9. Select Send. Note: To cancel faxing, select Cancel. - Epson WorkForce Pro EC-4020 | Users Guide - Page 201
: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties - Epson WorkForce Pro EC-4020 | Users Guide - Page 202
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 202 - Epson WorkForce Pro EC-4020 | Users Guide - Page 203
like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax - Epson WorkForce Pro EC-4020 | Users Guide - Page 204
File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing - Epson WorkForce Pro EC-4020 | Users Guide - Page 205
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 205 - Epson WorkForce Pro EC-4020 | Users Guide - Page 206
this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling - Epson WorkForce Pro EC-4020 | Users Guide - Page 207
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce Pro EC-4020 | Users Guide - Page 208
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce Pro EC-4020 | Users Guide - Page 209
6. Select Close. 7. Enter the fax number you expect to receive the fax from. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. 8. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen ( - Epson WorkForce Pro EC-4020 | Users Guide - Page 210
see the fax displayed on the screen. 14. Press the icon. 15. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only - Epson WorkForce Pro EC-4020 | Users Guide - Page 211
faxes to an external USB device connected to your product. 1. Insert a supported external USB device into the product's USB port. 2. Press the home button one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): - Epson WorkForce Pro EC-4020 | Users Guide - Page 212
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 212 - Epson WorkForce Pro EC-4020 | Users Guide - Page 213
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce Pro EC-4020 | Users Guide - Page 214
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WorkForce Pro EC-4020 | Users Guide - Page 215
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log printed automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. - Epson WorkForce Pro EC-4020 | Users Guide - Page 216
Report Format Selects the amount of information on fax reports. Parent topic: Printing Fax Reports 216 - Epson WorkForce Pro EC-4020 | Users Guide - Page 217
Follow the instructions here to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the ) version 1.0 or 2.0 standard* TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) 80 × 80 pixels to 10200 × 10200 - Epson WorkForce Pro EC-4020 | Users Guide - Page 218
** If there are more than 999 files, the JPEGs will be displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the - Epson WorkForce Pro EC-4020 | Users Guide - Page 219
4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or - Epson WorkForce Pro EC-4020 | Users Guide - Page 220
the source that contains the paper size and type you want to print on Prints the photo in black and white Prints the photo in color Advanced settings Print settings Layout Fit Frame Quality Date Available options Borderless With Border 20-up Index On Off Standard Best Various date formats - Epson WorkForce Pro EC-4020 | Users Guide - Page 221
the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. Parent topic: Viewing and Printing from the LCD Screen Transferring Files on a USB Device You can - Epson WorkForce Pro EC-4020 | Users Guide - Page 222
3. Select General Settings. You see a screen like this: 4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 222 - Epson WorkForce Pro EC-4020 | Users Guide - Page 223
8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and - Epson WorkForce Pro EC-4020 | Users Guide - Page 224
during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink - Epson WorkForce Pro EC-4020 | Users Guide - Page 225
: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box - Epson WorkForce Pro EC-4020 | Users Guide - Page 226
installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. 226 - Epson WorkForce Pro EC-4020 | Users Guide - Page 227
the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance - Epson WorkForce Pro EC-4020 | Users Guide - Page 228
, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the - Epson WorkForce Pro EC-4020 | Users Guide - Page 229
Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are color reduces yields. All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Ink - Epson WorkForce Pro EC-4020 | Users Guide - Page 230
topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you - Epson WorkForce Pro EC-4020 | Users Guide - Page 231
2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. 231 - Epson WorkForce Pro EC-4020 | Users Guide - Page 232
carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep - Epson WorkForce Pro EC-4020 | Users Guide - Page 233
may dry out and be unable to print. 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 233 - Epson WorkForce Pro EC-4020 | Users Guide - Page 234
from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent - Epson WorkForce Pro EC-4020 | Users Guide - Page 235
during printing telling you that you can temporarily print in black ink with an expended color cartridge, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the - Epson WorkForce Pro EC-4020 | Users Guide - Page 236
ink on plain paper or on an envelope. Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson Connect or a mobile device. 1. Click the printer Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. 236 - Epson WorkForce Pro EC-4020 | Users Guide - Page 237
Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges 237 - Epson WorkForce Pro EC-4020 | Users Guide - Page 238
setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing. • Click Disable this feature to continue - Epson WorkForce Pro EC-4020 | Users Guide - Page 239
. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the - Epson WorkForce Pro EC-4020 | Users Guide - Page 240
5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 6. Insert the new maintenance box into the holder and push it all the way in. 240 - Epson WorkForce Pro EC-4020 | Users Guide - Page 241
7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 241 - Epson WorkForce Pro EC-4020 | Users Guide - Page 242
Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide - Epson WorkForce Pro EC-4020 | Users Guide - Page 243
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. - Epson WorkForce Pro EC-4020 | Users Guide - Page 244
You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. 244 - Epson WorkForce Pro EC-4020 | Users Guide - Page 245
select X and continue. 9. Follow the instructions on the screen to clean the print again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility - Epson WorkForce Pro EC-4020 | Users Guide - Page 246
You see a window like this: 4. Click Print. 246 - Epson WorkForce Pro EC-4020 | Users Guide - Page 247
clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box 247 - Epson WorkForce Pro EC-4020 | Users Guide - Page 248
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure - Epson WorkForce Pro EC-4020 | Users Guide - Page 249
at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print - Epson WorkForce Pro EC-4020 | Users Guide - Page 250
Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning - Epson WorkForce Pro EC-4020 | Users Guide - Page 251
head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel You can align - Epson WorkForce Pro EC-4020 | Users Guide - Page 252
in your printout are misaligned. • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 252 - Epson WorkForce Pro EC-4020 | Users Guide - Page 253
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Ruled Line Alignment: For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • Vertical Alignment: For - Epson WorkForce Pro EC-4020 | Users Guide - Page 254
Cassette Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. If printouts to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes - Epson WorkForce Pro EC-4020 | Users Guide - Page 255
Related tasks Loading Paper in the Cassette 255 - Epson WorkForce Pro EC-4020 | Users Guide - Page 256
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson WorkForce Pro EC-4020 | Users Guide - Page 257
5. Open the document cover. 257 - Epson WorkForce Pro EC-4020 | Users Guide - Page 258
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 258 - Epson WorkForce Pro EC-4020 | Users Guide - Page 259
8. Open the ADF cover. 259 - Epson WorkForce Pro EC-4020 | Users Guide - Page 260
transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not - Epson WorkForce Pro EC-4020 | Users Guide - Page 261
product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store cables. 4. Remove all the paper from the product. 5. Close the output tray and paper support. 6. Remove any memory device inserted in the product. 7. Lift up the scanner unit and - Epson WorkForce Pro EC-4020 | Users Guide - Page 262
possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent - Epson WorkForce Pro EC-4020 | Users Guide - Page 263
/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Note: Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your printer was designed to work only with genuine Epson ink - Epson WorkForce Pro EC-4020 | Users Guide - Page 264
or protective materials from the product. If the error still persists, contact Epson for support. Paper out in XX. Load paper and insert the cassette all the way. You need to replace the following ink Replace the indicated ink cartridges. cartridge(s) Paper Setup Auto Display is set to Off. Some - Epson WorkForce Pro EC-4020 | Users Guide - Page 265
documentation for more details To use cloud services, update the root certificate from the Epson Web Config utility Check that the printer driver is installed on the computer and that the port settings for the printer are correct. Check that the printer driver is installed on the computer and that - Epson WorkForce Pro EC-4020 | Users Guide - Page 266
cannot save a scan to a shared folder over a public network. Click the link to "Cannot Save a Scan to a Shared Folder Over a Network" below for instructions. • Make sure the shared folder path matches the path registered to your product contacts list. • Make sure the IP address of the computer is - Epson WorkForce Pro EC-4020 | Users Guide - Page 267
Select Network > MS Network to access the setting. See the link below for instructions on accessing Web Config. The file name is already in use. Rename the scan. Increase the free space and try again. Parent topic: Solving Problems Related references Cannot Save a Scan to a Shared Folder Over a - Epson WorkForce Pro EC-4020 | Users Guide - Page 268
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. - Epson WorkForce Pro EC-4020 | Users Guide - Page 269
try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving - Epson WorkForce Pro EC-4020 | Users Guide - Page 270
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which . 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems 270 - Epson WorkForce Pro EC-4020 | Users Guide - Page 271
product, or it may charge improperly and use excess ink the next time you turn it on. • contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems have problems installing software, disconnect the cable and carefully follow the instructions on - Epson WorkForce Pro EC-4020 | Users Guide - Page 272
Does Not Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless - Epson WorkForce Pro EC-4020 | Users Guide - Page 273
internet service provider for instructions. • follow the instructions that came with your product to enter your wireless network name manually. • If Point Mode, you may have trouble accessing a low-priority Internet connection Parent topic: Solving Network Problems Related tasks Enabling Wi-Fi - Epson WorkForce Pro EC-4020 | Users Guide - Page 274
Download your product software from the Epson website using the instructions on the Start Here sheet. router documentation or contact your internet service provider for instructions. • Check to see if your instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems - Epson WorkForce Pro EC-4020 | Users Guide - Page 275
Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product - Epson WorkForce Pro EC-4020 | Users Guide - Page 276
using DHCP, set the IP address manually. • Make sure your computer and instructions online, you will lose your Internet connection when you restart your router. • Check if there are any paused print jobs. • Make sure your printer is selected as the default printer. • Check if the selected printer - Epson WorkForce Pro EC-4020 | Users Guide - Page 277
Parent topic: Solving Network Problems Related concepts Uninstall Your Product Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original - Epson WorkForce Pro EC-4020 | Users Guide - Page 278
anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Smart Device Starting a Scan from a Scanning Program Solving Copying - Epson WorkForce Pro EC-4020 | Users Guide - Page 279
routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your the originals. • Make sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure - Epson WorkForce Pro EC-4020 | Users Guide - Page 280
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product - Epson WorkForce Pro EC-4020 | Users Guide - Page 281
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the - Epson WorkForce Pro EC-4020 | Users Guide - Page 282
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 282 - Epson WorkForce Pro EC-4020 | Users Guide - Page 283
to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam - Epson WorkForce Pro EC-4020 | Users Guide - Page 284
Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary - Epson WorkForce Pro EC-4020 | Users Guide - Page 285
4. Carefully remove any jammed pages from beneath the ADF. 5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your - Epson WorkForce Pro EC-4020 | Users Guide - Page 286
Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear - Epson WorkForce Pro EC-4020 | Users Guide - Page 287
the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is not paused. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Using AirPrint Product Icon - Epson WorkForce Pro EC-4020 | Users Guide - Page 288
, select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK - Epson WorkForce Pro EC-4020 | Users Guide - Page 289
ink click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder printing again. Parent topic: Solving Problems Printing from a Computer Related references Layout and Content Problems Check these sections if you have problems with the layout - Epson WorkForce Pro EC-4020 | Users Guide - Page 290
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print - Epson WorkForce Pro EC-4020 | Users Guide - Page 291
. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Epson WorkForce Pro EC-4020 | Users Guide - Page 292
option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any - Epson WorkForce Pro EC-4020 | Users Guide - Page 293
print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you - Epson WorkForce Pro EC-4020 | Users Guide - Page 294
support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Extended Settings of the printer software. (Turning this Problems 294 - Epson WorkForce Pro EC-4020 | Users Guide - Page 295
Epson ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Clean the paper path. Parent topic: Solving Print Quality Problems - Epson WorkForce Pro EC-4020 | Users Guide - Page 296
Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the - Epson WorkForce Pro EC-4020 | Users Guide - Page 297
exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems Related concepts Print Head - Epson WorkForce Pro EC-4020 | Users Guide - Page 298
listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables - Epson WorkForce Pro EC-4020 | Users Guide - Page 299
both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scanning is Slow If scanning becomes slow, try these solutions: • Scan - Epson WorkForce Pro EC-4020 | Users Guide - Page 300
• If you registered the shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the network folder does not already contain a file of the same name. If so, - Epson WorkForce Pro EC-4020 | Users Guide - Page 301
your network administrator for instructions. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few - Epson WorkForce Pro EC-4020 | Users Guide - Page 302
again. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting. • - Epson WorkForce Pro EC-4020 | Users Guide - Page 303
Image Quality Problems Image is Too Dark If your scanned image is too dark, try these solutions: • If the Image Type is set to Color or Grayscale, paper on the back of the original and scan it again. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Advanced - Epson WorkForce Pro EC-4020 | Users Guide - Page 304
Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors - Epson WorkForce Pro EC-4020 | Users Guide - Page 305
faxing from a computer, use the Epson FAX Utility to send your fax. or fax software to help diagnose the problem. • Verify that the telephone wall jack • Make sure you installed the FAX driver for your product and that it is color fax. • If your telephone line uses call waiting and you have trouble - Epson WorkForce Pro EC-4020 | Users Guide - Page 306
Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems the Receive Mode is set to Manual. Note: When answering a - Epson WorkForce Pro EC-4020 | Users Guide - Page 307
paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks Viewing a Fax on the LCD Screen (Using the Inbox) Saving Faxes to an External USB Device Selecting - Epson WorkForce Pro EC-4020 | Users Guide - Page 308
and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning Your Product Related topics Placing Originals on the Product Received Fax Quality is Poor If you receive a poor quality fax - Epson WorkForce Pro EC-4020 | Users Guide - Page 309
Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from selection screen, the image file format is not supported. Parent topic: Solving USB Device Problems 309 - Epson WorkForce Pro EC-4020 | Users Guide - Page 310
the Fax Utility - Windows Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: • Make sure your device is compatible with the product - Epson WorkForce Pro EC-4020 | Users Guide - Page 311
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account - Epson WorkForce Pro EC-4020 | Users Guide - Page 312
: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Click Downloads. 3. Select your operating - Epson WorkForce Pro EC-4020 | Users Guide - Page 313
. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WorkForce Pro EC-4020 | Users Guide - Page 314
(U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Specifications Scanning Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications Electrical - Epson WorkForce Pro EC-4020 | Users Guide - Page 315
or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce Pro EC-4020 | Users Guide - Page 316
× 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Weight - Epson WorkForce Pro EC-4020 | Users Guide - Page 317
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top and sides: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.85 inch (47 mm) 3 Reduced print quality area/bottom: 1.77 inch (45 mm) Borderless 317 - Epson WorkForce Pro EC-4020 | Users Guide - Page 318
1 Reduced print quality area/top: 1.97 inch (50 mm) 2 Reduced print quality area/bottom: 1.89 inch (48 mm) Envelopes 1 Sides: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/right: 0.71 inch (18 mm) 4 Reduced print quality area/left: 1.85 inch (47 mm) Parent topic: - Epson WorkForce Pro EC-4020 | Users Guide - Page 319
bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog (household) telephone lines PBX (Private Branch Exchange) telephone systems - Epson WorkForce Pro EC-4020 | Users Guide - Page 320
inch × 392 lines per inch Photo: 203 pixels per inch × 196 lines per inch Color: 200 × 200 dpi Up to 180 pages (ITU-T No. 1 chart in monochrome draft Ink Cartridge Specifications Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink - Epson WorkForce Pro EC-4020 | Users Guide - Page 321
opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Width Depth EC-4020: Stored: 9.8 inches (249 mm) Printing: 9.8 inches (249 mm) EC-4030: Stored: 12.8 inches (324 mm) Printing: 12.8 inches - Epson WorkForce Pro EC-4020 | Users Guide - Page 322
Weight EC-4020: (without ink cartridges and power 20.1 lb (9.1 kg) cord) EC-4030: 24.5 lb (11.1 kg) Parent topic: Technical Specifications Electrical Specifications Power supply voltage Rated frequency range Rated current Power consumption 100 to 120 V 50 to 60 Hz 0.6 A EC-4020: Standalone - Epson WorkForce Pro EC-4020 | Users Guide - Page 323
Do not use devices with the following requirements: • Dedicated driver • Security settings (such as passwords, encryption, etc.) • External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive - Epson WorkForce Pro EC-4020 | Users Guide - Page 324
for WPA/WPA2 Personal WEP (64/128 bit) 2.4 GHz 19.8 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard Communication mode Connector IEEE802.3i/u (10BASE-T); use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk - Epson WorkForce Pro EC-4020 | Users Guide - Page 325
to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Epson WorkForce Pro EC-4020 | Users Guide - Page 326
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WorkForce Pro EC-4020 | Users Guide - Page 327
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce Pro EC-4020 | Users Guide - Page 328
leak. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it - Epson WorkForce Pro EC-4020 | Users Guide - Page 329
ink cartridges with their labels facing upward. Do not store cartridges upside down. Parent topic: Important Safety Instructions LCD Screen Safety Instructions do not touch or attempt to remove the broken pieces; contact Epson for support. • Do not subject your product to sudden changes in - Epson WorkForce Pro EC-4020 | Users Guide - Page 330
Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson you in advance that temporary discontinuance of service may be required. But if advance - Epson WorkForce Pro EC-4020 | Users Guide - Page 331
to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce Pro EC-4020 | Users Guide - Page 332
interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is - Epson WorkForce Pro EC-4020 | Users Guide - Page 333
of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the - Epson WorkForce Pro EC-4020 | Users Guide - Page 334
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson WorkForce Pro EC-4020 | Users Guide - Page 335
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce Pro EC-4020 | Users Guide - Page 336
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson WorkForce Pro EC-4020 | Users Guide - Page 337
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce Pro EC-4020 | Users Guide - Page 338
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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EC-4020/EC-4030 User's Guide