Epson WorkForce Pro WF-C5710 Administrator Guide - Page 60

Cannot Create the Secure IPP Printing Port, Cannot Connect After Configuring IPsec/IP Filtering

Page 60 highlights

• If that does not solve the problem, enter a static IP address using Web Config. Parent topic: Solving Network Security Problems Cannot Create the Secure IPP Printing Port If you cannot create the secure IPP printing port, try these solutions: • Make sure you specified the correct server certificate for SSL/TLS communication using Web Config. • If you are using a CA certificate, make sure it is imported to the computer that is accessing the product. Parent topic: Solving Network Security Problems Cannot Connect After Configuring IPsec/IP Filtering The set value may be incorrect. Disable IPsec/IP filtering from the product's control panel. Connect from the computer and configure the IPsec/IP Filtering settings again. Parent topic: Solving Network Security Problems Cannot Access the Product After Configuring IEEE 802.1X If you cannot access the product after configuring it for IEEE 802.1X, disable IEEE 802.1X and Wi-Fi using the product control panel. Then connect the product to a computer and configure IEEE 802.1X using Web Config again. Parent topic: Solving Network Security Problems Solving Digital Certificate Problems Check these sections if you have problems using a digital certificate. Digital Certificate Warning Messages Cannot Import a Digital Certificate Cannot Update a Certificate or Create a CSR Deleted a CA-signed Certificate Parent topic: Solving Problems Digital Certificate Warning Messages If you see a warning message when using a digital certificate, check for solutions in this table. 60

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• If that does not solve the problem, enter a static IP address using Web Config.
Parent topic:
Solving Network Security Problems
Cannot Create the Secure IPP Printing Port
If you cannot create the secure IPP printing port, try these solutions:
• Make sure you specified the correct server certificate for SSL/TLS communication using Web Config.
• If you are using a CA certificate, make sure it is imported to the computer that is accessing the
product.
Parent topic:
Solving Network Security Problems
Cannot Connect After Configuring IPsec/IP Filtering
The set value may be incorrect. Disable IPsec/IP filtering from the product’s control panel. Connect from
the computer and configure the IPsec/IP Filtering settings again.
Parent topic:
Solving Network Security Problems
Cannot Access the Product After Configuring IEEE 802.1X
If you cannot access the product after configuring it for IEEE 802.1X, disable IEEE 802.1X and Wi-Fi
using the product control panel. Then connect the product to a computer and configure IEEE 802.1X
using Web Config again.
Parent topic:
Solving Network Security Problems
Solving Digital Certificate Problems
Check these sections if you have problems using a digital certificate.
Digital Certificate Warning Messages
Cannot Import a Digital Certificate
Cannot Update a Certificate or Create a CSR
Deleted a CA-signed Certificate
Parent topic:
Solving Problems
Digital Certificate Warning Messages
If you see a warning message when using a digital certificate, check for solutions in this table.