Epson WorkForce Pro WP-4020 Start Here - Page 4

Error indicators If you see one of the error indicators below, follow the steps here to proceed: On Flashing slowly Flashing fast Paper is out, paper size doesn't match, or multiple sheets have fed at the same time. Load paper correctly and press the paper feed button. Paper is jammed in the cassette, the duplexer, or inside the printer. Remove the jammed paper and press the paper feed button. The front cover is open. Close the cover. The indicated ink cartridge is running low on ink. Make sure you have a replacement cartridge. The indicated ink cartridge is expended or not installed correctly. Replace or reinstall the ink cartridge. The maintenance box is nearing the end of its service life. Make sure you have a replacement box. The maintenance box is at the end of its service life or not installed. Press the and ink buttons at the same time to clear the error, then replace the maintenance box. Printer error. Turn the printer off and check for jammed paper. Make sure you remove the protective foam and plastic from inside the printer. Then turn the printer back on. If the error does not clear, contact Epson. Wi-Fi connection error. Press the Wi-Fi button on the printer to clear the error and try again. Any questions? On-screen help with your software Select Help or ? when you're using your software. User's Guide Click the icon on your desktop (or in the Applications/Epson Software/Guide folder on Mac OS X) to access the online User's Guide, software downloads, Epson Supplies Central®, and more (requires an internet connection). If you don't have a User's Guide icon, you can install it from the CD or go to the Epson website, as described under "Epson Technical Support." Epson technical support Visit epson.com/support (U.S.) or epson.ca/support (Canada) where you can download drivers, view manuals, get FAQs, or e-mail Epson. You may also speak with a support specialist by calling: • U .S.: (562) 276-7202, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM Saturday • C anada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Recycling Epson offers a recycling program for end of life hardware and ink cartridges. Please go to www.epson.com/recycle for information on how to return your products for proper disposal. Need paper and ink? Try Epson paper with DURABrite® Ultra Ink for professional results. For the right supplies at the right time, you can purchase them at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Genuine Epson paper Epson offers a wide variety of business and photo papers to meet your needs; visit Epson Supplies Central for more information. Presentation Paper Matte Smooth, non-glare, instant-drying paper ideal for home, school and business projects. Genuine Epson inks Look for the numbers below to find your cartridges. It's as easy as remembering your number! WorkForce Pro WP-4020 ink cartridges Color Part number Black 676XL Cyan 676XL Magenta 676XL Yellow 676XL Epson Connect Get instant, wireless printing of photos and attachments right from smartphones, iPads, tablets, and other popular mobile devices. See www.epson.com/connect for details. Epson, Supplies Central, WorkForce, and DURABrite are registered trademarks, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2011 Epson America, Inc. 8/11 CPD-34327R1 Printed in XXXXXX