Home » Epson Manuals » Multifunction Devices » Epson XP-830 » Manual Viewer

Epson XP-830 User Manual - Page 372

Uninstalling Product Software - OS X, Add or Remove Programs

Add to My Manuals
Save this manual to your list of manuals

Page 372 highlights

• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove. 5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions: • Windows 8.x/Windows 7/Windows Vista: Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here. Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian downloads). 2. Follow the instructions on the screen to install the Uninstaller utility. 3. Quit all applications currently running on your Mac. 4. Double-click the Uninstaller icon. 372

Section	Page
Contents	3
Product Basics	16
Using the Control Panel	16
Control Panel Buttons and Lights	17
Using the LCD Screen	18
Adjusting Control Panel Position	19
Changing LCD Screen Language	19
Turning Off Control Panel Sounds	20
Turning Off Auto Selection Mode	21
Turning On Quiet Mode	21
Product Parts Locations	22
Product Parts - Front	23
Product Parts - Top	24
Product Parts - Inside	26
Product Parts - Back	27
The Sleep Timer	28
Changing the Sleep Timer Setting From the Control Panel	28
Changing the Sleep Timer Setting - Windows	29
Changing the Sleep Timer Setting - OS X	30
Epson Connect Solutions for Smartphones, Tablets, and More	31
Using Epson Email Print	32
Using the Epson iPrint Mobile App	32
Using Epson Remote Print	33
Using Epson Scan to Cloud	33
Using AirPrint	34
Using Google Cloud Print	34
Setting Up Google Cloud Print on a Chromebook	35
Using the Mopria Print Service	36
Wi-Fi or Wired Networking	38
Wi-Fi Infrastructure Mode Setup	38
Selecting Wireless Network Settings From the Control Panel	39
Wi-Fi Direct Mode Setup	42
Enabling Wi-Fi Direct Mode	43
Wi-Fi Protected Setup (WPS)	46
Using WPS to Connect to a Network	46
Wired Network Setup	48
Printing a Network Status Sheet	49
Changing or Updating Network Connections	49
Accessing the Web Config Utility	49
Changing a USB Connection to a Wi-Fi Connection	50
Changing a Wi-Fi Connection to a Wired Network Connection	50
Connecting to a New Wi-Fi Router	51
Disabling Wi-Fi Features	51
Loading Paper	53
Loading Paper in Cassette 1 (Upper Cassette)	53
Loading Paper in Cassette 2 (Lower Cassette)	57
Loading Paper in the Rear Paper Feed Slot	61
Loading Envelopes	65
Selecting the Paper Settings for Each Source - Control Panel	68
Printing on Thick Paper	70
Turning Off the Paper Setting Alert	70
Paper Loading Capacity	71
Available Epson Papers	72
Borderless Paper Type Compatibility	74
Paper or Media Type Settings - Control Panel	75
Paper or Media Type Settings - Printer Software	76
Placing Originals on the Product	77
Placing Originals on the Scanner Glass	77
Placing Originals in the Automatic Document Feeder	78
Turning Off the Document Alert	81
Copying	83
Copying Documents or Photos	83
Paper Type Settings - Copying	84
Paper Size Settings - Copying	85
Copying Options	85
Copying and Restoring Photos	88
Printing from a Computer	90
Printing with Windows	90
Selecting Basic Print Settings - Windows	90
Paper Source Options - Windows	93
Print Quality Options - Windows	93
Multi-Page Printing Options - Windows	94
Selecting Double-sided Printing Settings - Windows	94
Double-sided Printing Options - Windows	96
Print Density Adjustments - Windows	97
Selecting Additional Layout and Print Options - Windows	98
Custom Color Correction Options - Windows	100
Image Options and Additional Settings - Windows	101
Header/Footer Settings - Windows	102
Selecting a Printing Preset - Windows	103
Selecting Extended Settings - Windows	104
Extended Settings - Windows	105
Printing Your Document or Photo - Windows	106
Checking Print Status - Windows	108
Selecting Default Print Settings - Windows	108
Changing the Language of the Printer Software Screens	109
Changing Automatic Update Options	110
Printing with OS X	111
Selecting Basic Print Settings - OS X	112
Paper Source Options - Mac OS X	116
Print Quality Settings - OS X	116
Print Options - OS X	116
Selecting Page Setup Settings - OS X	117
Selecting Print Layout Options - OS X	118
Selecting Double-sided Printing Settings - OS X	119
Double-sided Printing Options and Adjustments - OS X	120
Managing Color - OS X	121
Color Matching and Color Options - OS X	122
Selecting Printing Preferences - OS X	123
Printing Preferences - OS X	124
Printing Your Document or Photo - OS X	125
Checking Print Status - OS X	126
Cancelling Printing Using a Product Button	127
Scanning	128
Starting a Scan	128
Starting a Scan Using the Product Control Panel	128
Scan to Memory Card Options	130
Changing Default Scan Button Settings	131
Starting a Scan Using the Epson Scan Icon	132
Starting a Scan from a Scanning Program	134
Selecting Epson Scan Settings	136
Scan Modes	136
Selecting the Scan Mode	137
Scanning in Office Mode	137
Available Document Source Settings - Office Mode	140
Selecting a Scan Area - Office Mode	140
Available Image Adjustments - Office Mode	142
Scanning in Home Mode	143
Selecting a Scan Area - Home Mode	146
Available Image Adjustments - Home Mode	149
Selecting a Scan Size - Home Mode	150
Scanning in Professional Mode	153
Available Document Source Settings - Professional Mode	156
Available Image Types - Professional Mode	156
Selecting a Scan Area - Professional Mode	157
Available Image Adjustments - Professional Mode	160
Selecting a Scan Size - Professional Mode	162
Image Preview Guidelines	165
Scan Resolution Guidelines	165
Selecting Scan File Settings	167
Available Scanned File Types and Optional Settings	168
Scanning with OS X Using Image Capture	169
Available Scan Settings - OS X Image Capture	171
Scanning Special Projects	171
Scanning to a PDF File	171
Restoring Photo Colors as You Scan	174
Scanning to Online Destinations Using Easy Photo Scan	175
Scanning Using Easy Photo Scan	175
Uploading Scanned Images to Facebook	177
Uploading Scanned Images to Picasa	179
Uploading Scanned Images to Evernote	181
Uploading Scanned Images to SugarSync	183
Uploading Scanned Images to a Web Folder	184
Uploading Scanned Images to Email	186
Saving Scanned Images to a Folder	187
Epson JPEG File Settings	188
Epson TIFF and Multi-TIFF File Settings	189
Faxing	191
Connecting a Telephone or Answering Machine	191
Setting Up Fax Features	194
Setting Up Fax Features Using the Product Control Panel	194
Selecting Your Country or Region	195
Selecting the Date and Time	196
Entering Fax Header Information	198
Entering Numbers and Characters for Faxing	201
Selecting Fax Send and Receive Settings	201
Selecting Fax Communication Settings	202
Printing Fax Reports	203
Restoring Default Fax Settings	205
Fax Send Options	205
Fax Receive Options	206
Fax Print Options	207
Fax Report Options	208
Fax Communications Options	208
Fax Security Options	209
Restore Default Settings Options	210
Setting Up Fax Features Using the Fax Utility - Windows	210
Setting Up Fax Features Using the Fax Utility - OS X	212
Setting Up Speed Dial and Group Dial Lists	213
Setting Up Speed/Group Dial Lists Using the Product Control Panel	214
Creating Speed Dial List Entries	214
Printing Your Speed Dial List	216
Creating Group Dial List Entries	217
Printing Your Group Dial List	219
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows	220
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X	223
Sending Faxes	224
Sending Faxes from the Product Control Panel	225
Manually Dialing or Redialing Fax Numbers	225
Selecting Fax Numbers from Speed or Group Dial Lists	226
Dialing Fax Numbers from a Connected Telephone	228
Broadcasting a Fax	229
Sending a Fax at a Specified Time	231
Fax Sending Options	232
Sending Faxes Using the Fax Utility - Windows	233
Sending Faxes Using the Fax Utility - OS X	236
Receiving Faxes	239
Fax Reception	239
Receiving Faxes Automatically (Auto Answer)	240
Receiving Faxes Manually	241
Viewing Faxes on the LCD Screen	241
Using Memory Cards With Your Product	242
Inserting a Memory Card	242
Memory Card Types	243
Memory Card File Specifications	243
Removing a Memory Card	244
Printing from a Memory Card	244
Viewing and Printing Photos	245
Viewing and Printing Photos From the LCD Screen	245
Cropping Photos Displayed on the LCD Screen	246
Photo Adjustment Options - Memory Card	247
Print Setting Options - Memory Card	248
Paper Type Settings - Memory Card	249
Printing Photo Layouts from a Memory Card	250
Photo Layout Options	252
Printing Photo Greeting Cards	252
Creating and Printing a Greeting Card Template	252
Printing a Greeting Card from a Template	253
Transferring Photos on a Memory Card	255
Setting Up File Sharing for Photo Transfers From Your Computer	255
Transferring Photos from a Memory Card to Your Computer	255
Using an External Device with Your Product	257
Printing from a Camera	257
Selecting Print and Photo Adjustment Settings	257
Print Settings - Camera	259
Photo Adjustments - Camera	261
Connecting and Printing from a Camera	262
Printing from a Camera Wirelessly	263
Viewing or Printing from a USB Flash Drive or External Device	264
USB Device File Specifications	264
Connecting and Using a USB Flash Drive or External Device	265
Printing From a Home Network Device (DNLA)	265
Printing Personalized Projects	267
Printing Coloring Book Pages	267
Printing Personalized Note Paper	269
Printing Lined Paper, Graph Paper, and Music Sheets	271
Printing Calendar Pages	273
Printing on CDs/DVDs	275
CD/DVD Printing Features	275
Loading a CD/DVD	275
Removing a Printed CD/DVD	278
Placing a CD/DVD on the Scanner Glass	280
Copying onto a CD/DVD	280
Printing Photos from a Memory Card Onto a CD/DVD	282
Printing a Jewel Case Insert from a Memory Card	284
Printing on CDs/DVDs from a Computer	285
Starting Epson Print CD - Windows	285
Printing Your CD/DVD Design - Windows	286
Starting Epson Print CD - OS X	287
Printing Your CD/DVD Design - OS X	288
Replacing Ink Cartridges	290
Check Cartridge Status	290
Checking Cartridge Status on the LCD Screen	290
Checking Cartridge Status with Windows	291
Checking Cartridge Status with OS X	294
Purchase Epson Ink Cartridges	295
Ink Cartridge Part Numbers	295
Removing and Installing Ink Cartridges	296
Printing with Black Ink and Expended Color Cartridges	301
Printing with Expended Color Cartridges - Windows	301
Printing with Expended Color Cartridges - OS X	302
Conserving Low Black Ink with Windows	304
Adjusting Print Quality	305
Print Head Maintenance	305
Print Head Nozzle Check	305
Checking the Nozzles Using the Product Control Panel	305
Checking the Nozzles Using a Computer Utility	307
Print Head Cleaning	309
Cleaning the Print Head Using the Product Control Panel	310
Cleaning the Print Head Using a Computer Utility	311
Print Head Alignment	314
Aligning the Print Head Using the Product Control Panel	314
Aligning the Print Head Using a Computer Utility	315
Cleaning the Paper Path	317
Cleaning and Transporting Your Product	318
Cleaning Your Product	318
Transporting Your Product	322
Solving Problems	325
Checking for Software Updates	325
Product Status Messages	326
Running a Product Check	327
Resetting Control Panel Defaults	329
Solving Setup Problems	330
Noise After Ink Installation	330
Software Installation Problems	331
Control Panel Setup Problems	331
Solving Network Problems	331
Product Cannot Connect to a Wireless Router or Access Point	332
Network Software Cannot Find Product on a Network	333
Product Does Not Appear in OS X Printer Window	334
Cannot Print Over a Network	334
Cannot Scan Over a Network	336
Solving Copying Problems	337
Product Makes Noise, But Nothing Copies	337
Product Makes Noise When It Sits for a While	337
Originals Do Not Feed From the Automatic Document Feeder	337
Solving Paper Problems	338
Paper Feeding Problems	338
Paper Jam Problems Inside the Product	339
Paper Jam Problems in the Paper Cassette	341
Paper Jam Problems in the Auto Duplexer or Rear Cover	342
Paper Jams in the Automatic Document Feeder	344
Paper Ejection Problems	347
Solving Problems Printing from a Computer	348
Nothing Prints	348
Product Icon Does Not Appear in Windows Taskbar	349
Error After Cartridge Replacement	350
Printing is Slow	350
Solving Page Layout and Content Problems	351
Inverted Image	352
Too Many Copies Print	352
Blank Pages Print	352
Incorrect Margins on Printout	353
Border Appears on Borderless Prints	353
Incorrect Characters Print	354
Incorrect Image Size or Position	354
Slanted Printout	354
Solving Print Quality Problems	355
White or Dark Lines in Printout	355
Blurry or Smeared Printout	356
Faint Printout or Printout Has Gaps	357
Grainy Printout	358
Incorrect Colors	359
Solving Scanning Problems	360
Scanning Software Does Not Operate Correctly	360
Cannot Start Epson Scan	361
Solving Scanned Image Quality Problems	362
Image Consists of a Few Dots Only	362
Line of Dots Appears in All Scanned Images	362
Straight Lines in an Image Appear Crooked	363
Image is Distorted or Blurry	363
Image Colors are Patchy at the Edges	363
Image is Too Dark	364
Back of Original Image Appears in Scanned Image	364
Ripple Patterns Appear in an Image	364
Scanned Image Colors Do Not Match Original Colors	364
Scan Area is Not Adjustable in Thumbnail Preview	365
Scanned Image Edges are Cropped	365
Solving Memory Card Problems	365
Memory Card Does Not Fit Into a Slot	366
Cannot View or Print Photos from a Memory Card or Device	366
Cannot Access Memory Card From a Networked Mac	367
Cannot Transfer Photos To or From a Memory Card or Device	367
Solving CD/DVD Problems	367
CD/DVD Jam Problems	368
Image Not Centered on CD/DVD	368
Image Does Not Cover Printable Area of Disc	368
Ink Smears on CD/DVD	368
Faint Image on CD/DVD	369
Solving Faxing Problems	369
Cannot Send or Receive Faxes	369
Cannot Receive Faxes with a Telephone Connected to Your Product	371
Uninstall Your Product Software	371
Uninstalling Product Software - Windows	371
Uninstalling Product Software - OS X	372
Where to Get Help	373
Technical Specifications	375
Windows System Requirements	375
OS X System Requirements	376
Automatic Document Feeder (ADF) Specifications	376
Scanning Specifications	376
Paper Specifications	377
Printable Area Specifications	378
Ink Cartridge Specifications	380
Fax Specifications	381
Memory Card Specifications	382
External USB Device Specifications	382
Dimension Specifications	383
Electrical Specifications	383
Environmental Specifications	384
Interface Specifications	384
Network Interface Specifications	384
Safety and Approvals Specifications	385
Notices	387
Important Safety Instructions	387
General Product Safety Instructions	387
Ink Cartridge Safety Instructions	389
Wireless Connection Safety Instructions	390
Telephone Equipment Safety Instructions	390
LCD Screen Safety Instructions	390
FCC Compliance Statement	391
Trademarks	393
Copyright Notice	394
A Note Concerning Responsible Use of Copyrighted Materials	394
Default Delay Times for Power Management for Epson Products	395

Match case Limit results 1 per page

•

Windows (other versions)

: Click

Start

, and select

All Programs

Programs

. Select

EPSON

, select your product, then click

EPSON Printer Software Uninstall

Note:

If you see a

User Account Control

window, click

Yes

Continue

In the next window, select your product and click

. Then follow any on-screen instructions.

Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:

•

Windows 8.x

: Select

Epson Event Manager

and click

Uninstall

•

Windows 7/Windows Vista

: Open the Windows

Control Panel

utility. Select

Programs and

Features

. (In Classic view, select

Programs

and click

Uninstall a program

.) Select

Epson

Event Manager

and click

Uninstall/Change

•

Windows XP

: Open the Windows

Control Panel

utility. Double-click

Add or Remove Programs

Select

Epson Event Manager

and click

Change/Remove

Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:

•

Windows 8.x

Windows 7

Windows Vista:

Select

EPSON Scan

and click

Uninstall/Change

•

Windows XP

: Select

EPSON Scan

and click

Change/Remove

Restart your computer, then see the

Start Here

sheet to re-install your software.

Note:

If you find that re-installing your product software does not solve a problem, contact Epson.

Parent topic:

Uninstall Your Product Software

Uninstalling Product Software - OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you

can download the Uninstaller utility from the Epson support website to uninstall your product software as

described here.

Note:

If you find that re-installing your product software does not solve a problem, contact Epson.

To download the Uninstaller utility, visit the Epson download site (

U.S. downloads

Canadian

downloads

Follow the instructions on the screen to install the Uninstaller utility.

Quit all applications currently running on your Mac.

Double-click the

Uninstaller

icon.

372