Fantec QB-35US3 Manual - Page 4

Trouble Shooting

Page 4 highlights

STEP Trouble Shooting If the FANTEC QB-35US3 (4 HDDs installed) is connected to the PC with eSATA cable and the PC does not recognize these 4 SATA HDDs, please check if the eSATA controller supports Port Multiplier or update the eSATA driver version. If the FANTEC QB-35US3 (4 HDDs installed) takes too long to initial, please check if the HDD is securely installed or update the eSATA driver version. If the transfer rate seems to be too low, please check if the SATA HDD jumper is set up in 1.5 or 3.0 Gbps. If there is noise with the fan, unscrew the fan, take out the cover, clean the fan and assemble it back. If you forgot to attach the metal frame before you closed the cover, simply press the down the rib as shown below. The cover will slowly release and open outwards. Please do not attempt to open the cover with something sharp. STEP Note USB port of your PC must support power-off function so that the device would go to sleeping mode. Setting up motherboard's ( power management ) in S3 is strongly recommended. For more details, please refer to user guide of motherboard BIOS setting. Smart fan controlled by the built-in thermal sensor and it comes with 2 modes (auto / manual) and 3 levels of speedǺ Low Medium High below 45°C | 1200rpm between 45°C~55°C | 1800rpm hotter than 55°C | 2500rpm Alternative the USB and eSATA interface can be connected at 2 working PCs but only 1 interface can be used at one time. You can switch between USB and eSATA by pressing the INTERFACE button at the FANTEC QB-35US3. The interface selection is only for Macintosh to Macintosh or Windows to Windows system. Simply press the POWER button to power the device on and press the button for 3 seconds to power off the device. Operation System : Windows 2000 / Server / XP / Vista (32/64bit) Windows 7 (32/64bit), Macintosh 10.x, Linux Maximum HDD capacity: 2TB each HDD, 8TB per unit 4 single hard drives are displayed at PC (JBOD) USB3.0 transfer data up to 5Gbps eSATA transfer data up to 1.5~3.0Gbps Hot-plug for USB / eSATA interface USB1.1 / 2.0 / 3.0 compatible To take the HDD out from the device, slightly press down the handle and pull it out. Operation Environment: Temperature: 0ɗ 60ɗ Humidity: 0%~ 90% R.H. Please visit our website for drivers: w w w.f a n t e c .d e

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If you forgot to attach the metal frame before you closed
the cover, simply press the down the rib as shown below.
The cover will slowly release and open outwards.
Please do not attempt to open the cover with something sharp.
To take the HDD out from the device,
slightly press down the handle and pull it out.
Please visit our website for drivers:
www.fantec.de
STEP
Trouble Shooting
If there is noise with the fan, unscrew the fan, take out the
cover, clean the fan and assemble it back.
If the FANTEC QB-35US3 (4 HDDs installed) is connected to the
PC with eSATA cable and the PC does not recognize these
4 SATA HDDs, please check if the eSATA controller supports
Port Multiplier
or update the eSATA driver version.
If the transfer rate seems to be too low, please check if the SATA
HDD jumper is set up in 1.5 or 3.0 Gbps.
If the FANTEC QB-35US3 (4 HDDs installed) takes too long
to initial, please check if the HDD is securely installed or
update the eSATA driver version.
Temperature:
0
ɗ±
60
ɗ
Humidity:
0%~ 90% R.H.
Operation Environment:
Note
STEP
USB port of your PC must support power-off function so that the
device would go to sleeping mode. Setting up motherboard's
( power management ) in S3 is strongly recommended. For more
details, please refer to user guide of motherboard BIOS setting.
Simply press the POWER button to power the device on and
press the button for 3 seconds to power off the device.
Operation System : Windows 2000 / Server / XP / Vista (32/64bit)
Windows 7 (32/64bit), Macintosh 10.x, Linux
Maximum HDD capacity: 2TB each HDD, 8TB per unit
4 single hard drives are displayed at PC (JBOD)
USB1.1 / 2.0 / 3.0 compatible
Smart fan controlled by the built-in thermal sensor and it comes
with 2 modes (auto / manual) and 3 levels of speed
Ǻ
Low
Medium
High
below
45°C
| 1200rpm
between
45°C~55°C | 1800rpm
hotter than
55°C
| 2500rpm
Alternative
the USB and eSATA interface can be connected
at 2 working PCs but only 1 interface can be used at one time.
You can switch between USB and eSATA by pressing the
INTERFACE button at the FANTEC QB-35US3.
The interface selection is only for Macintosh to Macintosh or
Windows to Windows system.
Hot-plug for USB / eSATA interface
USB3.0 transfer data up to 5Gbps
eSATA transfer data up to 1.5~3.0Gbps