Fisher and Paykel RS1884FRJK1 User Guide - Page 23

Troubleshooting, PROBLEM, POSSIBLE CAUSES, WHAT TO

Page 23 highlights

TROUBLESHOOTING EN If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel trained and supported service technician or the Customer Care Center. Product parts and accessories can be purchased through the Fisher & Paykel Customer Care Center, or online at fisherpaykel.com (this service is available to selected markets only). PROBLEM Appliance does not operate Light not working Light and display not working Storage compartments too warm Food freezing in the refrigerator Unfamiliar noises Ice maker sounds Food Mode is not available POSSIBLE CAUSES No electricity at power outlet. Light not functioning. Appliance not working. Product in Sabbath mode. WHAT TO DO Check that the plug is correctly connected and power switched on. Check another appliance at the same outlet. Check house fuse. The lighting cannot be serviced by the user. Contact your Fisher & Paykel dealer or trained and supported service technician. Check appliance is turned on at the wall or at the isolating switch. Press , and together for 4 seconds. Temperature setting not correct. Frequent door openings. Large amount of food has been recently added. Temperature setting is too cold. Food placed directly in front of air outlets. Cabinet not stable or level. Freezer is defrosting. Normal ice maker operation. Not all combinations of food modes are available in all compartments. See 'ActiveSmart™ special features' section of this User guide. Minimize door openings to allow temperature to stabilize. Select 'Max Cool' or 'Fast Freeze' features to assist in lowering the temperature quickly. Increase the temperature setting. See 'ActiveSmart™ special features' section of your user guide. Move chill sensitive foods away from the air outlets. See Installation guide supplied with this appliance. This is normal. See 'User warnings and sounds' section. Try to select the desired Food Mode in a different compartment. 21

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21
EN
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
the Customer Care Center.
Product parts and accessories can be purchased through the Fisher & Paykel
Customer Care Center, or online at fisherpaykel.com (this service is available to
selected markets only).
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Appliance does
not operate
No electricity at
power outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.
Light not
working
Light not functioning.
The lighting cannot be serviced by
the user. Contact your Fisher & Paykel
dealer or trained and supported
service technician.
Appliance not working.
Check appliance is turned on at the wall
or at the isolating switch.
Light and
display not
working
Product in Sabbath mode.
Press
,
and
together for
4 seconds.
Storage
compartments
too warm
Temperature setting
not correct.
See ‘ActiveSmart™ special features’
section of this User guide.
Frequent door openings.
Minimize door openings to allow
temperature to stabilize.
Large amount of food
has been recently added.
Select ‘Max Cool’ or ‘Fast Freeze’
features to assist in lowering the
temperature quickly.
Food freezing in
the refrigerator
Temperature setting is too
cold.
Increase the temperature setting.
See ‘ActiveSmart™ special features’
section of your user guide.
Food placed directly
in front of air outlets.
Move chill sensitive foods away from
the air outlets.
Unfamiliar
noises
Cabinet not stable
or level.
See Installation guide supplied with
this appliance.
Freezer is defrosting.
This is normal.
Ice maker
sounds
Normal ice maker
operation.
See ‘User warnings and sounds’ section.
Food Mode is
not available
Not all combinations of
food modes are available
in all compartments.
Try to select the desired Food Mode
in a different compartment.