Fisher and Paykel RS1884FRJK1 User Guide - Page 24

PROBLEM, POSSIBLE CAUSES, WHAT TO DO, This is normal., Care Center.

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TROUBLESHOOTING PROBLEM When the appliance door is opened 4 rapid beeps sound and a code is displayed on the control panel Water in the vegetable bins POSSIBLE CAUSES Condensation is formed by the water produced by fruit and vegetables. Exterior of cabinet is warm Condensation on outside of appliance Condensation/ice inside compartment Note: This is normal. Not unusual during periods of high humidity. Frequent or long door openings. Door gasket leaking. Not unusual during periods of high humidity. Door not closing tightly. Bin does not slide in and out evenly Doors not aligned. Packaging trapped. Door not closing An obstruction is blocking door closing. Appliance not installed correctly. Freezer door will not open Small or large ice cubes The door has been recently opened. Water line is kinked/ squashed. Frozen food items are soft or melting WHAT TO DO Record the code on the control panel and contact Customer Care Center. A small amount of condensation is beneficial for fruit and vegetable storage. Wipe out water with a cloth. Wipe dry. Minimize door openings. Check and clean door gasket seal. Wipe dry. Arrange items in the compartment so door can close tightly. Call a service technician. Check to ensure no food or packaging is trapped behind the tray/bin. Move obstruction. Refer to your Installation guide supplied with this appliance to ensure your appliance has been installed correctly. Wait 30 seconds and try again. Check the external water line is not kinked/squashed. If it is not kinked/squashed contact Customer Care to arrange a technician to check the internal water line. Remove items and place in another freezer or cooler and call Customer Care immediately. 22

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22
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
When the appliance
door is opened
4 rapid beeps
sound and a code
is displayed on the
control panel
Record the code on the control
panel and contact Customer
Care Center.
Water in the
vegetable bins
Condensation is formed
by the water produced by
fruit and vegetables.
A small amount of condensation
is beneficial for fruit and
vegetable storage.
Wipe out water with a cloth.
Exterior of cabinet
is warm
Note:
This is normal.
Condensation on
outside of appliance
Not unusual during periods
of high humidity.
Wipe dry.
Condensation/ice
inside compartment
Frequent or long door
openings.
Minimize door openings.
Door gasket leaking.
Check and clean door gasket seal.
Not unusual during periods
of high humidity.
Wipe dry.
Door not closing tightly.
Arrange items in the compartment
so door can close tightly.
Doors not aligned.
Call a service technician.
Bin does not slide
in and out evenly
Packaging trapped.
Check to ensure no food or
packaging is trapped behind
the tray/bin.
Door not closing
An obstruction is blocking
door closing.
Move obstruction.
Appliance not installed
correctly.
Refer to your Installation guide
supplied with this appliance to
ensure your appliance has been
installed correctly.
Freezer door will
not open
The door has been recently
opened.
Wait 30 seconds and try again.
Small or large ice
cubes
Water line is kinked/
squashed.
Check the external water line is
not kinked/squashed. If it is not
kinked/squashed contact Customer
Care to arrange a technician to
check the internal water line.
Frozen food items
are soft or melting
Remove items and place in
another freezer or cooler and
call Customer Care immediately.