Frigidaire FFHN2740PS Use and Care Manual - Page 30

BEFORE YOU CALL 1-800-944-9044 (United States) 1-800-265-8352 (Canada) Visit our web site at www.frigidaire.com CONCERN POTENTIAL CAUSE AUTOMATIC ICE MAKER Ice maker is not making any ice. • Ice maker is turned off. Ice maker is not making enough ice. Freezer ice maker will not stop making ice (select models). Ice cubes are freezing together. • Refrigerator is not connected to water line or water valve is not open. • The water supply line is kinked. • The water filter is not seated properly. • The water filter may be clogged with foreign material. • Freezer ice maker wire signal arm is being held up by an item not allowing it to go in the on or down position. • Ice maker is producing less ice than you expect. • The water filter may be clogged with foreign material. • The water supply line is kinked. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Heavy traffic, opening or closing of the doors excessively. • Freezer control is set too warm (freezer ice maker). • Ice maker wire signal arm is being held down by a package in the freezer that has fallen against ice maker. • Ice cubes are not being used frequently enough or interruption of power for prolonged time. • Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together. COMMON SOLUTION • Turn on ice maker. For the fresh food ice maker, press and hold the "Ice Off" button for three seconds until the indicator light is off. For the freezer ice maker, lower the wire signal arm. • Connect the unit to the household water supply and ensure the water valve is open. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Remove and re-install the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. • Move any item or frozen ice cubes that may block the signal arm from being in the on or down position. See Automatic Ice Maker-Freezer section in manual. • The fresh food and freezer ice makers will each produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions. • If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. • Press Fast Freeze to temporarily increase ice production rate. • Set freezer control to colder setting to improve performance of the ice maker (freezer ice maker). Allow 24 hours for temperature to stabilize. • Move any item or frozen ice cubes that may block the signal arm from being in the off or upward position. See Automatic Ice Maker-Freezer section in manual. • Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. • This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter or restricted water supply. Replace the water filter and if the condition still occurs check for a Saddle Valve, water valve not turned on all the way or kinked water supply line. 30