Frigidaire FFTW1001PW Use and Care Guide - Page 13

AVOID SERVICE CHECKLIST Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. OCCURRENCE POSSIBLE CAUSE SOLUTION NOISE Rattling and clanking noise. Foreign objects such as coins or safety pins may be Stop washer and check drum. If noise continues after washer is in tub or pump. restarted, objects may be in pump. Call your authorized servicer. Belt buckles and metal fasteners are hitting wash tub. To prevent unnecessary noise and damage to tub, fasten fasteners and turn items inside out. Thumping sound. Heavy wash loads may produce a thumping sound. Stop washer and redistribute wash load. This is usually normal. If sound continues, washer is probably out of balance. Squealing sound or hot rubber odor. Washer is overloaded. Do not overload washer. Stop washer and reduce load. Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. Foam shipping support has not been removed dur- See INSTALLATION INSTRUCTIONS for removing foam ship- ing installation. ping support. Wash load unevenly distributed in tub. Stop washer and rearrange wash load. OPERATING Washer does not start. Washer lid is open. Close washer lid. The washer will not operate when the lid is open. Electrical power cord may not be plugged in or con- Make sure plug fits tightly in wall outlet. nection may be loose. House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. Water supply faucets are not turned on. Turn on water supply faucets. Motor is overheated. Washer motor will stop if it becomes overheated. Wait for the motor to cool down before attempting to restart. Washer won't spin. Lid is not completely closed. Close washer lid. The washer will not operate when the lid is open. Washer stopped during final spin. Status lights are blinking and washer beeps 3 times every 30 seconds. Wash load unevenly distributed in tub and out of balance condition has occurred. Open washer lid, redistribute load. Close lid and press START to resume final spin. Residue left in drum. Heavily soiled items. Wipe tub with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing WATER Wash load too wet after spin. Washer is overloaded. Load is out of balance. Do not overload washer. See Washing Procedures. Rearrange load to allow proper spinning. Drain hose is kinked. Straighten drain hose. Water does not enter washer or it enters slowly. Washer lid is open. Water supply is not adequate in area. Close washer lid. The washer will not operate when the lid is open. Check another faucet in the house. Wait until water supply and pressure increase. Water supply faucets are not completely open. Fully open hot and cold faucets. Water is being used elsewhere in the house. Water pressure must be at least 10 psi (69 kPa). Avoid running water elsewhere while washer is filling. Water inlet hoses are kinked. Straighten hoses. Water level does not cover load. Washer is overloaded. Do not overload washer. Warm or hot water is not Hot water heater is set too low or is a distance hot enough. from washer. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (50°C). Adjust water heater as necessary. Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time. Water in washer does not Drain hose is kinked or clogged. drain or drains slowly. Clean and straighten the drain hose. Water leaks. Loose fill hose connection at faucet or washer. Check and tighten hose connections. Ensure rubber sealing washers are installed. House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary. Incorrect wash and rinse Hot and cold water hoses are connected to wrong temperatures. supply faucets. Connect hot water hose to hot water faucet and cold water hose to cold water faucet. Water is entering washer Drain hose standpipe is incorrect height. but tub does not fill. Standpipe must be a minimum of 36" (90 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS. Water is present in tub after Lid lock malfunction. wash cycle is complete. Do not bypass lid lock. Call your authorized servicer. The drain and spin cycles Lid lock malfunction. did not occur. Do not bypass lid lock. Call your authorized servicer. 13