Frigidaire FTW3011KW Complete Owner's Guide (English) - Page 11

Common Washing Problems, continued, Avoid Service Checklist - review

Page 11 highlights

Common Washing Problems, continued PROBLEM Residue or powder on dark items; Stiff, harsh fabrics. Wrinkling Yellow buildup of body soil on synthetic fabrics Yellow or brown rust stains POSSIBLE CAUSES SOLUTIONS • Undissolved detergent. • Some granular detergents can combine with hard water minerals to form a residue. • Overloading the washer. • Rewash load. • Overloading the washer. • Incorrect wash cycle for wash load. • Reduce load size. • Rinse in cold water with liquid fabric soft- ener using the casual or delicate cycle. • Agitation time too short. • Wash water temperature too low. • Not enough detergent. • Iron or manganese in water supply, water pipes, or water heater. • Soak in detergent booster or product containing enzymes. • Wash in hottest water safe for fabric using casual cycle. • Increase detergent. • Add bleach safe for fabric or treat with color remover. • To restore discolored load of whites, use rust remover safe for fabric. • Do not use chlorine bleach to remove rust stains. It may intensify discoloration. PREVENTIVE MEASURES • Increase water temperature using hottest water safe for fabric. • Do not overload washer. • Use liquid detergent or use non- precipitating water conditioner with powder detergent. • Do not overload washer. • Remove items from washer as soon as cycle is completed. • Use liquid fabric softener. • Select correct wash cycle. • Use correct amount of detergent. • Wash synthetics frequently using hot or warm water. • Use nonprecipitating water softener. • Before washing, run hot water for a few minutes to clear lines. • Drain water heater occasionally. • For an ongoing problem, install an iron filter in your water supply system. Avoid Service Checklist Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. OCCURRENCE NOISE "Clunking" or gear sounds. Rattling and clanking noise. POSSIBLE CAUSE SOLUTION A certain amount of "clunking" or gear sounds are normal in a heavy-duty washer. Foreign objects such as coins or safety pins may be in drum or pump. This is normal. Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer. Belt buckles and metal fasteners are hitting wash To prevent unnecessary noise and damage to tub, fasten fasten- drum. ers and turn items inside out. Thumping sound. Squealing sound or hot rubber odor. Vibrating noise. Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. Washer is overloaded. Stop washer and redistribute wash load. Do not overload washer. Stop washer and reduce load. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. Shipping bolt has not been removed during instal- See INSTALLATION INSTRUCTIONS for removing shipping bolt. lation. Wash load unevenly distributed in tub. Stop washer and rearrange wash load. 11

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11
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Residue or
powder on
dark items;
Stiff, harsh
fabrics.
Undissolved detergent.
Some granular detergents can
combine with hard water minerals
to form a residue.
Overloading the washer.
Rewash load.
Increase water temperature using
hottest water safe for fabric.
Do not overload washer.
Use liquid detergent or use non-
precipitating water conditioner
with powder detergent.
Wrinkling
Overloading the washer.
Incorrect wash cycle for wash
load.
Reduce load size.
Rinse in cold water with liquid fabric soft-
ener using the casual or delicate cycle.
Do not overload washer.
Remove items from washer as
soon as cycle is completed.
Use liquid fabric softener.
Yellow
buildup of
body soil
on synthetic
fabrics
Agitation time too short.
Wash water temperature too low.
Not enough detergent.
Soak in detergent booster or product con-
taining enzymes.
Wash in hottest water safe for fabric using
casual cycle.
Increase detergent.
Add bleach safe for fabric or treat with
color remover.
Select correct wash cycle.
Use correct amount of detergent.
Wash synthetics frequently using
hot or warm water.
Yellow or
brown rust
stains
Iron or manganese in water sup-
ply, water pipes, or water heater.
To restore discolored load of whites, use
rust remover safe for fabric.
Do not use chlorine bleach to remove rust
stains. It may intensify discoloration.
Use nonprecipitating water
softener.
Before washing, run hot water for
a few minutes to clear lines.
Drain water heater occasionally.
For an ongoing problem, install
an iron filter in your water supply
system.
Common Washing Problems, continued
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this washer.
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
NOISE
“Clunking” or gear
sounds.
A certain amount of “clunking” or gear sounds
are normal in a heavy-duty washer.
This is normal.
Rattling and clanking
noise.
Foreign objects such as coins or safety pins may
be in drum or pump.
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
Belt buckles and metal fasteners are hitting wash
drum.
To prevent unnecessary noise and damage to tub, fasten fasten-
ers and turn items inside out.
Thumping sound.
Heavy wash loads may produce a thumping
sound. This is usually normal. If sound continues,
washer is probably out of balance.
Stop washer and redistribute wash load.
Squealing sound or hot
rubber odor.
Washer is overloaded.
Do not overload washer. Stop washer and reduce load.
Vibrating noise.
Washer is not resting firmly on floor.
Move washer so it rests firmly on floor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
Shipping bolt has not been removed during instal-
lation.
See INSTALLATION INSTRUCTIONS for removing shipping bolt.
Wash load unevenly distributed in tub.
Stop washer and rearrange wash load.