Frigidaire FTW3011KW Complete Owner's Guide (English) - Page 12

Avoid Service Checklist, continued OCCURRENCE POSSIBLE CAUSE SOLUTION OPERATING Washer does not start. Washer lid is open. Close washer lid. The washer will not fill with water, agitate or spin when the lid is open, and will only start to do so if the lid is closed. Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly in wall outlet. House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. Water supply faucets are not turned on. Turn on water supply faucets. Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob. Motor is overheated. Washer motor will stop if it It will automatically restart after a cool down period of up to 30 becomes overheated. minutes (if washer has not been manually turned off). Washer won't spin. Lid is not completely closed. Close washer lid. The washer will not fill with water, agitate or spin when the lid is open, and will only start to do so if the lid is closed. Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing WATER Wash load too wet after spin. Washer is overloaded. Load is out of balance. Do not overload washer. See Washing Procedures. Rearrange load to allow proper spinning. Drain hose is kinked. Straighten drain hose. Water does not enter Washer lid is open. washer or it enters slowly. Close washer lid. The washer will not fill with water, agitate or spin when the lid is open, and will only start to do so if the lid is closed. Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and pressure increase. Water supply faucets are not completely open. Fully open hot and cold faucets. Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running water elsewhere while washer is filling. Water inlet hoses are kinked. Straighten hoses. Water level does not cover load. Improper water level selection (for models with water level/load size control). Select higher water level/load size. Washer is overloaded. Do not overload washer. Dry load level should not be higher than top of agitator vanes. Warm or hot water is not Hot water heater is set too low or is a distance hot enough. from washer. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (50°C). Adjust water heater as necessary. Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time. Water in washer does not Drain hose is kinked or clogged. drain or drains slowly. Clean and straighten the drain hose. Water leaks. Loose fill hose connection at faucet or washer. Check and tighten hose connections. Install rubber sealing washers provided. House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary. Incorrect wash and rinse Hot and cold water hoses are connected to wrong Connect hot water hose to hot water faucet and cold water temperatures. supply faucets. hose to cold water faucet. Water is entering washer Drain hose standpipe is incorrect height. but tub does not fill. Standpipe must be a minimum of 33" (83.82 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS. Water is present in tub after Lid lock malfunction. wash cycle is complete. Do not bypass lid lock. Call your authorized servicer. The drain and spin cycles Lid lock malfunction. did not occur. Do not bypass lid lock. Call your authorized servicer. 12