Fujitsu M2010 M2010 User's Guide (Configuration CP439101-01) - Page 65
Conditions under which the problem occurred, Purchase date
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• IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED, YOUR SUPPORT REPRESENTATIVE MAY BE ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE. • DO NOT RETURN A FAILED NOTEBOOK TO YOUR SUPPLIER UNTIL YOU HAVE TALKED TO A SUPPORT REPRESENTATIVE. 7 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487) Web site: http://www.computers.us.fujitsu.com/support. Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: • Product name • Product configuration number • Product serial number • Purchase date • Conditions under which the problem occurred • Any error messages that have occurred • Type of device connected, if any See the Configuration Label on the bottom of your notebook for configuration and serial numbers. 65 - Troubleshooting Your Notebook
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