Fujitsu S510M Getting Started Guide - Page 17

Symptom The scanned image is chipped /Slant lines are produced on the scanned image/The output image is wider than the original. Files created by using the ScanSnap cannot be opened with a specified application. (For example, an error occurs when you try to open a PDF file with Adobe Acrobat.) Check This Item With "Automatic detection" being selected in the "Paper size" drop-down list, was the document skewed during a scan? Is a folder specified as the Image saving folder on another personal computer or a hard disk on the network? For those who answered "Yes" to the above question: did an error occur while files scanned with the ScanSnap were being saved (because, for example, a LAN cable came off)? If such network-related errors occur, files may not be saved properly, and corrupted files may exist in the folder. Resolution Neatly align the edges of paper sheets with Side Guide. *If you are scanning documents of mixed paper sizes, marking the "Scan mixed paper size" checkbox, carefully load smaller documents so that they can be fed straight. If those documents cannot be fed straight, it is recommended to scan only documents of about the same size at a time. Verify the location of the Image saving folder, and then delete corrupted files, if any. After that, retry scanning. *1) In order to confirm the scanner is connected to which type, USB1.1 or USB2.0, see [USB type] in the [Scanner and driver information] window. To open this window, click and hold down the mouse button on the ScanSnap Manager icon, select [Help] - [About ScanSnap Manager], and then click the [Detail] button on the [Version Information] window. * Further information will be available at the FAQ corner of our website. Visit our website at: http://scansnap.fujitsu.com 4.2. Clearing Paper Jams 1. Pull the Cover open lever and open the ADF. 2. Remove the jammed document. 3. Close the ADF. ADF Cover open lever Ö Gently push the ADF until you hear it click when returning it to its original position. Click! ScanSnap S510M for Mac Getting Started | 15