Garmin RV 770 LMT-S Owners Manual - Page 26

Troubleshooting, Appendix

Page 26 highlights

Removing the Suction Cup from the Windshield 1 Flip the lever on the suction cup toward you. 2 Pull the tab on the suction cup toward you. Changing the Fuse in the Vehicle Power Cable NOTICE When replacing the fuse, do not lose any of the small pieces and make sure they are put back in the proper position. The vehicle power cable does not work unless it is assembled correctly. If your device does not charge in your vehicle, you may need to replace the fuse located at the tip of the vehicle adapter. 1 Rotate the end piece counter clockwise to unlock it. À TIP: You may need to use a coin to remove the end piece. 2 Remove the end piece, the silver tip , and the fuse . Á Â 3 Insert a new fast-blow fuse that has the same current, such as 1 A or 2 A. 4 Place the silver tip in the end piece. 5 Push in the end piece and rotate it clockwise to lock it back into the vehicle power cable . Ã Troubleshooting The suction cup will not stay on my windshield 1 Clean the suction cup and windshield with rubbing alcohol. 2 Dry with a clean, dry cloth. 3 Mount the suction cup (Mounting and Powering the RV 770 Device in Your Vehicle, page 1). My device is not acquiring satellite signals • Verify the GPS simulator is turned off (Navigation Settings, page 18). • Take your device out of parking garages and away from tall buildings and trees. • Remain stationary for several minutes. The device does not charge in my vehicle • Check the fuse in the vehicle power cable (Changing the Fuse in the Vehicle Power Cable, page 22). • Verify the vehicle is turned on and is supplying power to the power outlet. • Verify the interior temperature of the vehicle is within the charging temperature range indicated in the specifications. • Verify the fuse is not broken in the vehicle power outlet. My battery does not stay charged for very long • Decrease the screen brightness (Display Settings, page 19). • Shorten the display timeout (Display Settings, page 19). • Decrease the volume (Adjusting the Volume, page 2). • Turn off the wi-fi radio when it is not in use (Wireless Network Settings, page 19). • Put the device in power saving mode when not in use (Turning the Device On or Off, page 1). 22 • Keep your device away from extreme temperatures. • Do not leave your device in direct sunlight. My device does not connect to my phone or Smartphone Link • Select Settings > Wireless Networks. The Bluetooth option must be enabled. • Enable Bluetooth wireless technology on your phone and bring your phone within 10 m (33 ft.) of the device. • On your smartphone, open the Smartphone Link app, and select > to restart the Smartphone Link background services. • Verify your phone is compatible. Go to www.garmin.com/bluetooth for more information. • Complete the pairing process again. To repeat the pairing process, you must unpair your phone and device (Deleting a Paired Phone, page 14), and complete the pairing process (Pairing with Your Phone and Connecting to Smartphone Link, page 11). The Smartphone Link app affects the battery charge level on my smartphone The Smartphone Link app uses Bluetooth wireless technology to send data to and receive data from your device. It is normal for an active Bluetooth connection to consume some battery power. The app also periodically checks for updates to available services, which may consume additional battery power. You can change the battery usage settings in the Smartphone Link app to reduce the amount of battery power the app uses. 1 From the Smartphone Link app on your smartphone, select . 2 Scroll to the Battery Usage section, and select Settings. 3 Select one or more options: • Clear the Bluetooth Auto-Connect check box. Disabling this option may save a small amount of battery power, but it prevents the app from connecting to your RV 770 device automatically. While this option is disabled, you must select from the Smartphone Link main menu each time you want to connect your device to Smartphone Link. • Clear the Live Services Check check box. On some smartphones, disabling this option may significantly reduce the battery power used by the app. While this option is disabled, you must manually refresh the Smartphone Link main menu to receive updated information about available live services. Appendix Installing a Memory Card for Maps and Data You can install a memory card to increase the storage space for maps and other data on your device. You can purchase memory cards from an electronics supplier, or go to www.garmin.com /maps to purchase a memory card with pre-loaded Garmin mapping software. The device supports microSD memory cards from 4 to 32 GB. 1 Locate the map and data memory card slot on your device (RV 770 Device Overview, page 1). 2 Insert a memory card into the slot. 3 Press it in until it clicks. Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30

Removing the Suction Cup from the Windshield
1
Flip the lever on the suction cup toward you.
2
Pull the tab on the suction cup toward you.
Changing the Fuse in the Vehicle Power
Cable
NOTICE
When replacing the fuse, do not lose any of the small pieces
and make sure they are put back in the proper position. The
vehicle power cable does not work unless it is assembled
correctly.
If your device does not charge in your vehicle, you may need to
replace the fuse located at the tip of the vehicle adapter.
1
Rotate the end piece
À
counter clockwise to unlock it.
TIP:
You may need to use a coin to remove the end piece.
2
Remove the end piece, the silver tip
Á
, and the fuse
Â
.
3
Insert a new fast-blow fuse that has the same current, such
as 1 A or 2 A.
4
Place the silver tip in the end piece.
5
Push in the end piece and rotate it clockwise to lock it back
into the vehicle power cable
Ã
.
Troubleshooting
The suction cup will not stay on my
windshield
1
Clean the suction cup and windshield with rubbing alcohol.
2
Dry with a clean, dry cloth.
3
Mount the suction cup (
Mounting and Powering the RV 770
Device in Your Vehicle
, page 1
).
My device is not acquiring satellite signals
Verify the GPS simulator is turned off (
Navigation Settings
,
page 18
).
Take your device out of parking garages and away from tall
buildings and trees.
Remain stationary for several minutes.
The device does not charge in my vehicle
Check the fuse in the vehicle power cable (
Changing the
Fuse in the Vehicle Power Cable
, page 22
).
Verify the vehicle is turned on and is supplying power to the
power outlet.
Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
Decrease the screen brightness (
Display Settings
, page 19
).
Shorten the display timeout (
Display Settings
, page 19
).
Decrease the volume (
Adjusting the Volume
, page 2
).
Turn off the wi-fi radio when it is not in use (
Wireless Network
Settings
, page 19
).
Put the device in power saving mode when not in use
(
Turning the Device On or Off
, page 1
).
Keep your device away from extreme temperatures.
Do not leave your device in direct sunlight.
My device does not connect to my phone or
Smartphone Link
Select
Settings
>
Wireless Networks
.
The Bluetooth option must be enabled.
Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
On your smartphone, open the Smartphone Link app, and
select
>
to restart the Smartphone Link background
services.
Verify your phone is compatible.
Go to
www.garmin.com/bluetooth
for more information.
Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (
Deleting a Paired Phone
, page 14
), and
complete the pairing process (
Pairing with Your Phone and
Connecting to Smartphone Link
, page 11
).
The Smartphone Link app affects the battery
charge level on my smartphone
The Smartphone Link app uses Bluetooth wireless technology to
send data to and receive data from your device. It is normal for
an active Bluetooth connection to consume some battery power.
The app also periodically checks for updates to available
services, which may consume additional battery power.
You can change the battery usage settings in the Smartphone
Link app to reduce the amount of battery power the app uses.
1
From the Smartphone Link app on your smartphone, select
.
2
Scroll to the
Battery Usage
section, and select
Settings
.
3
Select one or more options:
Clear the
Bluetooth Auto-Connect
check box.
Disabling this option may save a small amount of battery
power, but it prevents the app from connecting to your RV
770 device automatically. While this option is disabled,
you must select
from the Smartphone Link main menu
each time you want to connect your device to Smartphone
Link.
Clear the
Live Services Check
check box.
On some smartphones, disabling this option may
significantly reduce the battery power used by the app.
While this option is disabled, you must manually refresh
the Smartphone Link main menu to receive updated
information about available live services.
Appendix
Installing a Memory Card for Maps and Data
You can install a memory card to increase the storage space for
maps and other data on your device. You can purchase memory
cards from an electronics supplier, or go to
www.garmin.com
/maps
to purchase a memory card with pre-loaded Garmin
mapping software. The device supports microSD memory cards
from 4 to 32 GB.
1
Locate the map and data memory card slot on your device
(
RV 770 Device Overview
, page 1
).
2
Insert a memory card into the slot.
3
Press it in until it clicks.
22
Troubleshooting