Gateway C-140X 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 113
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www.gateway.com The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your convertible notebook. • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your convertible notebook. For more information about removing your hard drive, see "Replacing the hard drive kit" on page 92. • If your convertible notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system. Internet You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Right" on page 8. -OR- If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. For the location of your network jack, see "Left" on page 7. • Make sure that you do not have a problem with your modem. For more information, see "Modem (dial-up)" on page 108. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections, click or tap Start, then click or tap Help and Support. Type the keyword troubleshooting connections in the Search box, then press ENTER. 105