Gateway C-141XL 8513085 - Gateway Convertible Notebook Reference Guide R4 - Page 95
Cleaning CDs or DVDs, Recovering your system
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www.gateway.com Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Recovering your system You can solve most convertible notebook problems by following the information in "Troubleshooting" on page 109 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of the convertible notebook's software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. Caution To prepare your convertible notebook for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. For instructions, see "Preparing for software and device driver recovery" on page 88. • If only one or two items of software or hardware have stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers" on page 88. For instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see "Using Microsoft System Restore" on page 94. • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering your system to its factory condition" on page 96. 87