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Gateway GT5694 8513027 - Gateway Hardware Reference Guide - Page 122

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Index using 23 P parallel port 31 password troubleshooting 84 PDA memory cards 26 peripheral devices 30 playing audio CD 25 Blu-ray Disc 25 DVD 25 Plug and Play devices IEEE 1394 support for 30 USB support for 30 pointer moving 21 ports See connections power button 7 connector 8 Hibernate mode 7 source problems 14 Standby/Resume 7 troubleshooting 77 turning off computer 17 turning on computer 16 power button 7 power supply 15 printer installing 30 setting default 78 troubleshooting 78 USB port 7, 9 programs closing unresponsive 18 opening 21 recovery discs 89, 92 re-installing 88 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 26 optical discs 26 recovering defaults 96 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 98 with Windows System Restore 94 recovery discs creating 89 drivers 89, 92 programs 89, 92 software 89, 92 using 92 re-installing defaults 96 drivers 88 programs 87, 88 software 87, 88 Windows 87, 88 with Gateway Recovery Center 91 with Windows DVD 98 with Windows System Restore 94 removing files and folders 59 resetting computer 18 restarting computer 18 restoring defaults 96 drivers 88 files from Recycle Bin 81 programs 88 116

Section	Page
Contents	3
About This Reference	7
About this guide	8
For more information	8
Accessing the online User Guide	8
To access your User Guide:	8
Gateway contact information	8
Microsoft Certificate of Authenticity	9
Checking Out Your Computer	11
Front	12
Back	14
Setting Up and Getting Started	17
Working safely and comfortably	18
Reducing eye strain	19
Setting up your computer desk and chair	19
Sitting at your computer	20
Avoiding discomfort and injury from repetitive strain	20
Preparing power connections	20
Protecting from power source problems	20
Checking the voltage selection	21
To set the voltage selection switch:	21
Connecting to a broadband modem or network	21
To connect to a broadband modem or to an Ethernet network:	21
Connecting a dial-up modem	22
To connect the modem:	22
Starting your computer	22
To start your computer:	22
Waking up your computer	23
Turning off your computer	23
To put your computer to sleep:	24
To turn off your computer:	24
Restarting (rebooting) your computer	24
To restart your computer:	24
Using the keyboard	25
Using the mouse	26
Using optical drives	29
Features	29
Loading an optical disc	29
To insert an optical disc:	29
Identifying optical drive types	29
Playing discs	31
Playing a CD	31
Playing a DVD	31
Playing a Blu-ray Disc	31
Creating discs	32
Recording to optical discs	32
Creating audio and video files	32
Copying optical discs	32
Using the memory card reader	32
Memory card types	33
Using a memory card	33
To insert a memory card:	33
To remove a memory card:	33
Adjusting the volume	34
To adjust the overall volume using hardware controls:	34
To adjust the volume from Windows:	34
Configuring the audio jacks	36
To configure the audio jacks:	36
Installing a printer, scanner, or other device	36
Upgrading Your Computer	39
Preventing static electricity discharge	40
Opening the case	41
Removing the left side panel	41
To remove the left side panel:	41
Removing the right side panel	42
To remove the right side panel:	42
Removing the front bezel	43
To remove the front bezel:	43
Closing the case	44
Replacing the front bezel	44
To replace the front bezel:	44
Replacing the side panels	45
To replace the side panels:	45
Replacing the color panel	46
To replace the color panel on the front bezel:	46
Installing memory	47
To install or replace a memory module:	47
Adding or replacing an optical disc drive	49
To add replace an optical drive:	49
Replacing the memory card reader	51
To replace the memory card reader:	51
Adding or replacing a hard drive	53
To add or replace a hard drive:	53
Adding or replacing an expansion card	54
To add or replace an expansion card:	54
Maintaining Your Computer	57
Setting up a maintenance schedule	58
Creating system recovery discs	58
Caring for your computer	59
Cleaning your computer	60
Cleaning the exterior	60
Cleaning the keyboard	61
To clean the keyboard:	61
Cleaning the monitor	61
To clean the monitor:	61
Cleaning the mouse	61
To clean the mouse:	61
Cleaning optical discs	62
To clean an optical disc:	62
Updating Windows	62
Using BigFix	63
To start BigFix:	63
Managing hard drive space	64
Checking hard drive space	64
To check hard drive space:	64
Deleting unnecessary files	65
To delete unnecessary files:	65
Checking the hard drive for errors	66
To check the hard drive for errors:	66
Defragmenting the hard drive	67
To defragment the hard drive:	68
Backing up files	68
To back up files:	69
Scheduling maintenance tasks	70
To start the Task Scheduler:	70
Moving from your old computer	71
Transferring files and settings automatically	71
To move files and settings from your old computer:	71
Transferring files and settings manually	72
Finding your documents	72
To find files in the documents folder:	72
Finding other files	73
To find files using Find or Search:	73
Troubleshooting	75
Safety guidelines	76
Try these steps first	76
Error messages	77
Internet and networking	78
Internet	78
You cannot connect to the Internet	78
You see an “Unable to locate host” message and are unable to browse the Internet	78
People are sending you e-mails, but you have not received them	79
E-mails you send are returned as undeliverable	79
Modem (cable or DSL)	79
My computer cannot connect to the Internet.	79
Modem (dial-up)	80
Your modem does not dial or does not connect	80
To check the dialing properties:	80
You cannot connect to the Internet	81
Your 56K modem does not connect at 56K	81
The modem is not recognized by your computer	81
To run modem diagnostics:	81
The modem is noisy when it dials and connects	81
To turn down the modem volume:	81
Networking	82
You cannot see the other computers on your network	82
Your wired network is running slower than you expect	82
Power	83
Your computer will not turn on	83
Display	83
The screen resolution is not correct	83
The computer is on, but there is no picture	83
The color is not uniform	84
The text on the display is dim or difficult to read	84
Printing	84
The printer will not turn on	84
The printer is on but will not print	84
To set a default printer:	84
Optical discs	85
The computer does not recognize a disc or the disc drive	85
An audio disc does not produce sound	85
A movie disc will not play	85
Memory card reader	86
Drive letters for the memory card slots do not appear in the Computer window	86
Mouse	86
The mouse does not work	86
The mouse works erratically	86
Keyboard	87
The keyboard does not work	87
Liquid spilled in the keyboard	87
Files	87
You get an “Insufficient disk space” error message	87
A file was accidentally deleted	88
To restore deleted files:	88
You get a “Data error” message	88
The hard drive cannot be accessed, or you see a “General failure reading drive C” error message	88
You get an “Operating system not found” error message	88
You need to restore your computer to a working condition	88
Checking the hard drive for errors	89
To check the hard drive for errors:	89
Memory	89
You see a “Memory error” message	89
You see a “Not enough memory” error message	90
Audio	90
You are not getting sound from the speakers	90
Passwords	90
Your computer does not accept your password	90
Expansion cards	91
The computer does not recognize an expansion card	91
Media Center	91
The Media Center video display looks bad on your TV	91
You want to change monitor settings to get better TV or DVD image quality	92
You need to burn programs that were recorded with your computer to a DVD using Media Center	92
You want to play recorded programs on other computers	92
You get a “Download Error” message when Media Center tries to update the Program Guide	92
Checking for device problems	93
To check for device problems:	93
Recovering your system	93
Recovering pre-installed software and drivers	94
Preparing for software and device driver recovery	95
To create discs for recovering pre-installed software and drivers:	95
Recovering pre-installed software and drivers using Gateway Recovery Center	97
To recover specific drivers and software:	97
Recovering pre-installed software and drivers using recovery discs	98
To recover software and drivers using recovery discs:	98
Using Microsoft System Restore	100
To restore using Microsoft System Restore:	100
Manually creating a restore point	101
To manually create a restore point:	101
Recovering your system to its factory condition	102
To delete everything on your hard drive and re-install all factory software:	103
Recovering your system using the Windows DVD	104
To completely re-install Windows:	104
Technical support	105
Before calling Gateway Customer Care	105
Calling Customer Care	105
Legal Notices	107
If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph applies:	115
A	117
B	117
C	117
D	118
E	119
F	119
G	119
H	120
I	120
J	120
K	120
L	120
M	120
N	121
O	121
P	122
R	122
S	123
T	123
U	124
V	124
W	124

Match case Limit results 1 per page

116

Index

using

parallel port

password

troubleshooting

PDA

memory cards

peripheral devices

playing

audio CD

Blu-ray Disc

DVD

Plug and Play devices

IEEE 1394 support for

USB support for

pointer

moving

ports

See

connections

power

button

connector

Hibernate mode

source problems

Standby/Resume

troubleshooting

turning off computer

turning on computer

power button

power supply

printer

installing

setting default

troubleshooting

USB port

programs

closing unresponsive

opening

recovery discs

re-installing

PS/2 port

keyboard

mouse

RAM

See

memory

rebooting computer

recordable drive

recording

audio files

optical discs

recovering

defaults

drivers

programs

software

system

Windows

with Gateway Recovery

Center

with Windows DVD

with Windows System

Restore

recovery discs

creating

drivers

programs

software

using

re-installing

defaults

drivers

programs

software

Windows

with Gateway Recovery

Center

with Windows DVD

with Windows System

Restore

removing files and folders

resetting computer

restarting computer

restoring

defaults

drivers

files from Recycle Bin

programs