Gateway MX6650 Gateway Platinum Edition User Guide - Page 5

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Cleaning CDs or DVDs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Protecting your notebook from viruses

. . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Updating Windows

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Restoring your system

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Microsoft System Restore

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Reinstalling applications and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Restoring your notebook to the original configuration

. . . . . . . . . . . . 82

8

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Safety guidelines

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Audio

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Device installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Display

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Hard drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Memory card reader

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Modem (cable or DSL)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Networks

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Passwords

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

PC Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Status indicators

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Video

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Telephone support

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Before calling Gateway Customer Care

. . . . . . . . . . . . . . . . . . . . . . 106

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Tutoring

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Training

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Section	Page
Contents	3
Getting Help	7
Gateway Web site	9
Using Support	9
Support Home	10
Product Support	10
Downloads	10
Customer Service	10
Upgrade Center	10
Resources	10
Contact Us	10
Help and Support	11
Searching for a topic	12
BigFix	12
Using Your Computer guide	13
Online help	13
Checking Out Your GatewayNotebook	15
Front	16
Left	17
Right	18
Back	19
Bottom	20
Keyboard area	21
Identifying your model	22
Gateway model and serial number	22
Microsoft Certificate of Authenticity	22
Finding your specifications	23
Accessories	23
Getting Started	25
Installing the battery	26
Connecting the ACadapter	26
Protecting from power source problems	28
Connecting the dial-up modem	29
Connecting to a cable or DSL modem or to an Ethernet network	30
Starting your notebook	31
Waking up your notebook	32
Turning off your notebook	32
Restarting (rebooting) your notebook	33
Status indicators	34
Using the keyboard	35
Key types	36
System key combinations	37
Using the EZPad touchpad	40
Adjusting the volume	43
Turning your wireless radio on or off	44
Using Drives and Ports	45
Using the DVD drive	46
Identifying drive types	46
Inserting a CD or DVD	47
Playing a CD	48
Playing a DVD	48
Creating CDs and DVDs	48
Using the memory card reader	49
Memory card types	49
Inserting a memory card	49
Using a memory card	49
Removing a memory card	50
Adding and removing a PCCard	50
Viewing the display on a projector or monitor	52
Viewing the display on a television	54
Modifying television settings	57
Connecting a video camera to your notebook	58
Managing Power	59
Monitoring the battery charge	60
Recharging the battery	61
Recalibrating the battery	61
Changing batteries	62
Extending battery life	64
Conserving battery power	64
Using alternate power sources	65
Changing power modes	65
Using power saving modes	66
Upgrading Your Notebook	67
Preventing static electricity discharge	68
Adding or replacing memory	69
Replacing the hard drive kit	74
Maintaining Your Notebook	79
Caring for your notebook	80
Cleaning your notebook	81
Cleaning the exterior	81
Cleaning the keyboard	82
Cleaning the notebook screen	82
Cleaning CDs or DVDs	82
Protecting your notebook from viruses	83
Updating Windows	86
Restoring your system	87
Microsoft System Restore	87
Reinstalling applications and drivers	87
Restoring your notebook to the original configuration	88
Troubleshooting	89
Safety guidelines	90
First steps	91
Troubleshooting	92
Audio	92
Battery	92
CD drives	92
Device installation	92
Display	93
DVD drives	94
File management	97
Hard drive	97
Internet	98
Keyboard	100
Memory	100
Memory card reader	101
Modem (cable or DSL)	101
Modem (dial-up)	101
Mouse	105
Networks	106
Passwords	107
PCCards	107
Power	108
Printer	109
Sound	110
Status indicators	111
Touchpad	111
Video	112
Telephone support	112
Before calling Gateway Customer Care	112
Telephone numbers	113
Automated troubleshooting system	113
Telephone numbers	114
Self-help	114
Tutoring	115
Training	115
Safety, Regulatory, and Legal Information	117
Index	129
A	129
B	129
C	129
D	130
E	131
F	131
G	131
H	131
I	132
J	132
K	132
L	132
M	132
N	133
O	133
P	133
R	134
S	134
T	135
U	136
V	136

Gateway MX6650 Gateway Platinum Edition User Guide - Page 5

Troubleshooting, Before calling Gateway Customer Care - drivers

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