GE 1500VA User Manual - Page 9

Troubleshooting - ups battery backup

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GE 2.5 RECYCLING THE UPS AT THE END OF SERVICE LIFE The batteries contain lead, which is a harmful substance for the environment. Proper disposal or recycling of the batteries is required. Refer to your local codes for disposal requirements! PB GE, in compliance with environment protection recommends that the UPS equipment, at the end of its service life, must be recycled conforming to the local applicable regulations. 3 TROUBLESHOOTING Whenever a malfunction occurs, first check external factors (e.g. connections, temperature, humidity or load) to determine whether the problem is caused by the unit itself or by its environment. Subsequently check the thermal circuit breaker: it may be tripped. If so: reset it and be sure that the UPS is not overloaded. The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed, or if the information is insufficient to solve the problem, please contact your dealer or consult www.gecriticalpower.com. PROBLEM POSSIBLE CAUSE SOLUTION UPS will not switch on UPS line cord not connected and/or UPS is not switched on Plug the line cord of the UPS into an AC wall outlet and switch on the UPS. If the wall outlet is dead, make sure the building branch circuit breaker is not accidentally turned off or contact a qualified electrician UPS circuit breaker tripped Reduce the load, reset the circuit breaker Continuous buzzer, red Overload on the "Battery backup & Turn off the UPS and reduce the load connected to LED blinks surge protection" outlets the "Battery backup & surge protection" outlets UPS does not provide the The battery is not fully charged expected runtime Remove the load and charge the battery for at least 8 hours. Aging battery Replace battery Connected equipment Overload loses power while Battery depleted connected to the UPS See above The UPS will turn off when the battery has been depleted during the mains failure. Allow the UPS to recharge the battery Equipment is connected to the Plug the equipment that should continue to wrong outlet operate during a mains failure into the "Battery backup & surge protection" outlets The UPS may be faulty Contact your dealer or consult www.gecriticalpower.com modifications reserved GE_UPS_OPM_VCL_XXX_0K4_1K5_XGB_V013 Page 9/10 User manual - VCL Series UPS 400-1500VA V013 - GB

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GE
modifications reserved
Page 9/10
GE_UPS_OPM_VCL_XXX_0K4_1K5_XGB_V013
User manual -
VCL Series UPS 400-1500VA
V013 - GB
2.5
RECYCLING THE UPS AT THE END OF SERVICE LIFE
The batteries contain lead, which is a harmful substance for the environment.
Proper disposal or recycling of the batteries is required. Refer to your local codes for
disposal requirements!
GE, in compliance with environment protection recommends that the UPS equipment, at the end of its
service life, must be recycled conforming to the local applicable regulations.
3
TROUBLESHOOTING
Whenever a malfunction occurs, first check external factors (e.g. connections, temperature, humidity or load) to
determine whether the problem is caused by the unit itself or by its environment. Subsequently check the thermal circuit
breaker: it may be tripped. If so: reset it and be sure that the UPS is not overloaded.
The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed, or if the
information is insufficient to solve the problem, please contact your dealer or consult www.gecriticalpower.com.
PROBLEM
POSSIBLE CAUSE
SOLUTION
UPS will not switch on
UPS line cord not connected and/or
UPS is not switched on
Plug the line cord of the UPS into an AC wall outlet
and switch on the UPS. If the wall outlet is dead,
make sure the building branch circuit breaker is
not accidentally turned off or contact a qualified
electrician
UPS circuit breaker tripped
Reduce the load, reset the circuit breaker
Continuous
buzzer,
red
LED blinks
Overload on the “Battery
backup &
surge protection” outlets
Turn off the UPS and reduce the load connected to
the “Battery backup & surge protection” outlets
UPS does not provide the
expected runtime
The battery is not fully charged
Remove the load and charge the battery for at
least 8 hours.
Aging battery
Replace battery
Connected
equipment
loses
power
while
connected to the UPS
Overload
See above
Battery depleted
The UPS will turn off when the battery has been
depleted during the mains failure. Allow the UPS to
recharge the battery
Equipment is connected to the
wrong outlet
Plug the equipment that should continue to
operate during a mains failure into the “Battery
backup & surge protection” outlets
The UPS may be faulty
Contact your dealer or consult
www.gecriticalpower.com
PB