GE 98756 User Manual - Page 18

Trouble Shooting - minicam pro driver software

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Trouble Shooting 1. Camera will not turn on • Make sure the camera is plugged into the USB port correctly • Make sure your USB port is functioning properly. You may need to install updates, service packs, or patches for your operating system from Microsoft's® website, www.microsoft.com. Go to "Windows Update" under Resources. 2. Uninstall the MiniCam™ Pro driver Close all open applications. Go to the Start Menu → (Settings in some operating systems) → Control Panel → Add/Remove Programs Select "98756 MiniCamPro" Select "Remove", then "OK" to uninstall the driver. Select "Yes, I want to restart my computer", then "Finish". Your computer will now reboot. 3. "Can't detect camera", "Can't find VFW driver", or "Can't find camera driver" errors Close all open applications. Unplug the MiniCam™ Pro from your computer. Uninstall the MiniCam™ Pro software according to the Page 18

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Page 18
Trouble Shooting
1.
Camera will not turn on
•
Make sure the camera is plugged into the USB port correctly
•
Make sure your USB port is functioning properly. You may
need to install updates, service packs, or patches for your
operating system from Microsoft’s® website,
www.microsoft.com
. Go to “Windows Update” under
Resources.
2.
Uninstall the MiniCam™ Pro driver
¾
Close all open applications.
¾
Go to the Start Menu
→
(Settings in some operating systems)
→
Control Panel
→
Add/Remove Programs
¾
Select “98756 MiniCamPro”
¾
Select “Remove”, then “OK” to uninstall the driver.
¾
Select “Yes, I want to restart my computer”, then “Finish”.
¾
Your computer will now reboot.
3.
“Can’t detect camera”, “Can’t find VFW driver”, or “Can’t find
camera driver” errors
¾
Close all open applications.
¾
Unplug the MiniCam™ Pro from your computer.
¾
Uninstall the MiniCam™ Pro software according to the