GE CYE22USHSS Use and Care Manual - Page 40

Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What to Do Water filter indicated as installed incorrectly or a leak is present message on LCD screen. Water filter indicator light remains lit after replacing filter. Handle is loose/handle has a gap. Refrigerator beeping Water filter installed backward or is Check for leak. If no leak is present, remove leaking. filter/bypass plug, rotate 180° and reinstall. Filter timer has not been reset or filter is installed backward. Handle needs adjusting Internal Dispense models: -Press and hold reset button for 3 seconds External Dispense models: -Remove filter and rotate 180 degrees and reinstall. See Attach Fresh Food Handle and Attach the Freezer Handle sections for detailed instructions. This is door alarm Turn off or disable with door closed. If door open and alarm is sounding, you can only snooze the alarm. Not cooling Water has poor taste/odor Water in glass is warm Water dispenser does not work The cooling system is off Water dispenser has not been used for a long time Normal when refrigerator is first installed Water dispenser has not been used for a long time Water system has drained Water supply line turned off or not connected Water filter clogged or filter/bypass plug not installed Air may be trapped in the water system See About Controls. Dispense water, until all water in system is replenished. Wait 24 hours for the refrigerator to completely cool down. Dispense water, until all water in system is replenished. Allow several hours for replenished supply to chill. See Installing the Water Line. Replace filter cartridge or remove filter and install bypass plug. Press the dispenser arm for at least 5 minutes. Water spurting from dispenser Water is leaking from dispenser No water or ice cube production Water in reservoir is frozen because the controls are set too cold Newly installed filter cartridge Air may be present in the water line system, causing water to drip after being dispensed Supply line or shutoff valve is clogged Water filter is clogged Filter cartridge not properly installed Ice maker is turned off Set the refrigerator control to a warmer setting and wait 24 hours. If the water does not dispense after 24 hours, call for service. Run cold water from the dispenser for 5 minutes (about 2 gallons).. Dispense water for at least 5 minutes to remove air from system Call a plumber Replace filter cartridge or remove filter and install bypass plug Remove and reinstall filter cartridge, being certain that it locks in place. Check that the ice maker is turned on. See About the Automatic Ice Maker. 40