GE GDT655SSJSS Use and Care Manual - Page 21

Problem, Possible Causes, What To - troubleshooting

Page 21 highlights

GEAppliances.com Problem Cloudiness on glassware Suds in the tub Possible Causes What To Do Combination of soft water and • This is called etching and is permanent. To prevent this from happening, too much detergent use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean. Low performing phosphate free detergent • See A white film on glassware, dishware and the interior in this Troubleshooting section. Water temperature entering the • This could be etching. Lower the water heater temperature. dishwasher exceeds 150°F (66°C) Wrong detergent • Use only automatic dishwasher detergents to avoid sudsing. Cascade® Automatic Dishwashing Detergents have been approved for use in all GE dishwashers. • To remove suds from the tub, open the dishwasher and let suds dissipate. Open the door, press and hold Start for 3 seconds, and close the door. Rinse agent was spilled • Always wipe up rinse agent spills immediately. Detergent left in dispenser cups Dishes or utensils are blocking the detergent cup • Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. See the Loading the dishwasher section. • Reposition the tall utensils or heavy silverware that may be keeping the dispenser cup door from opening. See the Loading the dishwasher section. • Don't place large bowls or pots directly under the detergent dispenser. Black or gray marks on dishes Dishes don't dry Aluminum utensils have rubbed against dishes Low inlet water temperature • Remove marks with a mild, abrasive cleaner. • Make sure inlet water temperature is at least 120°F. • Select Heated Dry. • Use Wash Temp Boost or Boost Temp option. • Select a higher cycle, such as Wash Temp Sani, Sanitize Temp or Heavy. Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required. Additional drying time is needed • Leave door closed after the Clean light appears to allow the fan to run an additional 90 minutes. Note: If you open the door, this fan extension will be cancelled. Control panel responded Door may not be completely to inputs but dishwasher closed never filled with water Water valve may be turned off Flood float may be stuck Stained tub interior :KLWHILOPRQLQVLGHVXUIDFH³ hard water minerals Dishwasher won't run Fuse is blown or circuit breaker is tripped Power is turned off Control panel is locked Possible leak is detected Proper Start sequence was not followed • Make sure the door is firmly closed. • Make sure water valve (usually located under the sink) is turned on. • Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that looks like a salt shaker. Replace the filter. • GE recommends Cascade® Rinse Aid to help prevent hard water mineral deposits from forming. • Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Parts. See back cover for ordering information. Alternatively, purchase Lemi Shine and follow the directions on the label. • Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. • In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. • Unlock control panel. See the Getting started section. • Some models are equipped with leak detection and the cycle will be cancelled if a leak is detected. The display will show "LEAK DETECTED". Call for service. • See the Using the dishwasher section. 21

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GEAppliances.com
Problem
Possible Causes
What To Do
Cloudiness on
Combination of soft water and
This is called etching and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate
See
A white film on glassware, dishware
and the interior
in this
free detergent
Troubleshooting
section.
Water temperature entering the
• This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Wrong detergent
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Open the door, press and hold
Start
for 3 seconds, and close the door.
Rinse agent was spilled
• Always wipe up rinse agent spills immediately.
Detergent left in
Dishes or utensils are blocking
• Reposition the dishes, so the water from the lower spray arm can flush
dispenser cups
the detergent cup
the detergent cup. See the
Loading the dishwasher
section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the
Loading the dishwasher
section.
• Don’t place large bowls or pots directly under the detergent dispenser.
Black or gray
Aluminum utensils have
• Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
• Make sure inlet water temperature is at least 120°F.
• Select
Heated Dry
.
• Use
Wash Temp Boost
or
Boost Temp
option.
• Select a higher cycle, such as
Wash
Temp Sani
,
Sanitize Temp
or
Heavy.
Rinse agent dispenser is empty
• Check the rinse agent dispenser and fill as required.
Additional drying time is needed
• Leave door closed after the Clean light appears to allow the fan to run an
additional 90 minutes.
Note:
If you open the door, this fan extension will be cancelled.
Control panel responded
Door may not be completely
• Make sure the door is firmly closed.
to inputs but dishwasher
closed
never filled with water
Water valve may be turned off
• Make sure water valve (usually located under the sink) is turned on.
Flood float may be stuck
• Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that
looks like a salt shaker. Replace the filter.
Stained tub interior
• GE recommends
Cascade
®
Rinse Aid
to help prevent hard water mineral
hard water minerals
deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information. Alternatively, purchase
Lemi Shine
and
follow the directions on the label.
Dishwasher won’t run
Fuse is blown or circuit breaker
• Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the circuit.
Power is turned off
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked
• Unlock control panel. See the
Getting started
section.
Possible leak is detected
• Some models are equipped with leak detection and the cycle will be cancelled if
a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Proper
Start
sequence was
• See the
Using the dishwasher
section.
not followed
21