GE GTW485ASJWS Use and Care Manual - Page 24

SOUNDS, Possible Causes, Reason

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Before you call for service...Troubleshooting Tips SOUNDS Possible Causes Washer seems too quiet Quiet by design "Clicking" Shifter mechanism is engaging or disengaging Back and forth "swoosh" Electric motor reversing direction Quick short agitation Clothing redistribution sounds at end of agitate "Click" when water stops filling Relay switch "Clicking" behind Control during fill Automatic Temperature Control Valve Water flow changes during fill Automatic Temperature Control Valve Motor sounds during spin Motor ramping up/down during spin cycle "Humming" Water drain pump Drive motor "Gurgling" Water drain pump Water "swishing" Washing process Washer rocking/ moving "Squeaking" sound Washer leveling legs uneven Washer not level and rubbing on cabinet Reason The washer is very quiet during portions of the wash cycle. The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash. This sound is the motor rotating back and forth to clean your laundry. At the end of agitate, the motor makes short agitation strokes to redistribute the load. The relay makes a click sound when activated. The water level activates the relay and stops filling. Two valves mix cold and hot water. The "clicking" is when either valve turns on or off to raise or lower the fill water temperature. Two valves mix cold and hot water. The "clicking" is when either valve turns on or off to raise or lower the fill water temperature. The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops. The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete. The drive motor will make a "humming" sound during the wash and spin phases of the cycle. When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning. Water swishing while the unit is agitating is normal, especially with smaller loads. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. 24

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24
SOUNDS
Possible Causes
Reason
Washer seems too
quiet
Quiet by design
The washer is very quiet during portions of the wash cycle.
“Clicking”
Shifter mechanism is
engaging or disengaging
The drive system will engage at the start of agitate and disengage when
agitate is complete. This occurs multiple times during the wash.
Back and forth
“swoosh”
Electric motor reversing
direction
This sound is the motor rotating back and forth to clean your laundry.
Quick short agitation
sounds at end of
agitate
Clothing redistribution
At the end of agitate, the motor makes short agitation strokes to
redistribute the load.
“Click” when water
stops filling
Relay switch
The relay makes a click sound when activated. The water level activates
the relay and stops filling.
“Clicking” behind
Control during fill
Automatic Temperature
Control Valve
Two valves mix cold and hot water. The “clicking” is when either valve
turns on or off to raise or lower the fill water temperature.
Water flow changes
during fill
Automatic Temperature
Control Valve
Two valves mix cold and hot water. The “clicking” is when either valve
turns on or off to raise or lower the fill water temperature.
Motor sounds during
spin
Motor ramping up/down
during spin cycle
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
“Humming”
Water drain pump
The drain pump will make a humming sound when pumping out water
after agitation stops and continue until spin is complete.
Drive motor
The drive motor will make a “humming” sound during the wash and spin
phases of the cycle.
“Gurgling”
Water drain pump
When the pump starts drawing in air, It starts to gurgle. The washer should
then begin spinning and the sound will continue until it is done spinning.
Water “swishing”
Washing process
Water swishing while the unit is agitating is normal, especially with smaller
loads.
Washer rocking/
moving
Washer leveling legs
uneven
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
“Squeaking” sound
Washer not level and
rubbing on cabinet
To level the washer, adjust the leveling legs by rotating the individual leg
in the proper direction for up or down.
Before you call for service…Troubleshooting Tips