GE GTWN5250DWW Owners Manual - Page 10

PERFORMANCE cont., Possible Causes, What To Do, SOUNDS, Reason - motor

Page 10 highlights

Before you call for service... Troubleshooting Tips PERFORMANCE (cont.) Pilling Snags, holes, tears, rips or excessive wear WrinNling Possible Causes What To Do 5HVXOWRIQRUPDOZHDURQ SRO\FRWWRQEOHQGVDQG IX]]\IDEULFV ‡ While this is not caused by the washer, you can slow the pilling process by washing garments inside out. 3LQVVQDSVKRRNVVKDUS EXWWRQVEHOWEXFNOHV O]HLSIWSLHQUVSRDFQNGHWVVKDUSREMHFWV ‡ Fasten snaps, hooks, buttons and zippers. ‡ Remove loose items like pins, objects in pockets and sharp buttons. ‡ Turn knits (which snag easily) inside out. 8QGLOXWHGFKORULQHEOHDFK ‡ Check bleach package instructions for proper amount. ‡ Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. &KHPLFDOVOLNHKDLUEOHDFKRU ‡ Rinse items that may have chemicals on them before G\HSHUPDQHQWZDYHVROXWLRQ washing. ,PSURSHUVRUWLQJ ‡ Avoid mixing heavy items (like work clothes) with light items (like blouses). ‡ Try a fabric softener. 2YHUORDGLQJRULQFRUUHFW ZDWHUOHYHO ‡ Loosely load clothes in the washer basket. Adjust load size based on item size and material. ,QFRUUHFWZDVKDQG GU\F\FOHV ‡ Match Cycle selection to the type of fabric you are washing (especially for easy care loads). 5HSHDWHGZDVKLQJLQ ZDWHUWKDWLVWRRKRW ‡ Wash in warm or cold water. SOUNDS "Metallic clicNing" BacN and forth "swoosh" or light "clicNing" sound during agitate 4uicN short agitation sounds at end of agitate "ClicN" when water  stops filling "ClicNing" behind Control Panel during fill Water flow changes during fill Motor "whining up" or "coasting down" in spin "Humming" "Gurgling" Water "swishing" Washer is noisy 10 Possible Causes Reason 6KLIWHUPHFKDQLVPLV HQJDJLQJRUGLVHQJDJLQJ ‡ The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash. (OHFWULFPRWRUUHYHUVLQJ GLUHFWLRQ ‡ This machine has a drive system that doesn't use gears. This sound is the motor rotating back and forth to clean your laundry. &ORWKLQJUHGLVWULEXWLRQ ‡ At the end of agitate, the motor makes short agitation strokes to redistribute the load. 5HOD\VZLWFK ‡ The relay makes a click sound when activated. The water level activates the relay and stops filling. $XWRPDWLF7HPSHUDWXUH &RQWURO9DOYH ‡ Two valves mix cold and hot water. The "clicking" is when either valve turns on or off to raise or lower the fill water temperature. $XWRPDWLF7HPSHUDWXUH &RQWURO9DOYH ‡ Two valves mix cold and hot water. The flow changes when either valve turns on or off to raise or lower the fill water temperature. 0RWRUUDPSLQJXSGRZQ GXULQJVSLQF\FOH ‡ The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops. :DWHUGUDLQSXPS ‡ The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete. :DWHUGUDLQSXPS ‡ When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning. 7KLVLVQRUPDO ‡ This washer uses a InfusorŒ wash action. Water swishing while the unit is agitating is normal, especially with smaller loads. :DVKHULVXQHYHQ ‡ To level the front of the washer, adjust the front leveling legs by rotating the individual leg in the proper direction for up or down. To level the back of the washer, lift the back of the machine 4" (11 cm) and set down. 6KLSSLQJURGLVVWLOODVVHPEOHG ‡ To remove the shipping rod from the washer, pull the yellow tag LQWKHXQLW and remove the attached rod from the bottom right hand side of the washer.

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Before you call for service…
PERFORMANCE (cont.)
Possible Causes
What To Do
Pilling
5HVXOW RI QRUPDO ZHDU RQ
±
While this is not caused by the washer, you can slow the
SRO\·FRWWRQ EOHQGV DQG
pilling process by washing garments inside out.
IX]]\ IDEULFV
Snags, holes, tears, rips
3LQV¸ VQDSV¸ KRRNV¸ VKDUS
±
Fasten snaps, hooks, buttons and zippers.
or excessive wear
EXWWRQV¸ EHOW EXFNOHV¸
±
Remove loose items like pins, objects in pockets and
]LSSHUV DQG VKDUS REMHFWV
sharp buttons.
OHIW LQ SRFNHWV
±
Turn knits (which snag easily) inside out.
8QGLOXWHG FKORULQH EOHDFK
±
Check bleach package instructions for proper amount.
±
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
&KHPLFDOV OLNH KDLU EOHDFK RU
±
Rinse items that may have chemicals on them before
G\H¸ SHUPDQHQW ZDYH VROXWLRQ
washing.
Wrin
N
ling
,PSURSHU VRUWLQJ
±
Avoid mixing heavy items (like work clothes) with light items
(like blouses).
±
Try a fabric softener.
2YHUORDGLQJ RU LQFRUUHFW
±
Loosely load clothes in the washer basket. Adjust load size based
ZDWHU OHYHO
on item size and material.
,QFRUUHFW ZDVK DQG
±
Match Cycle selection to the type of fabric you are washing
GU\ F\FOHV
(especially for easy care loads).
5HSHDWHG ZDVKLQJ LQ
±
Wash in warm or cold water.
ZDWHU WKDW LV WRR KRW
SOUNDS
Possible Causes
Reason
“Metallic clic
N
ing”
6KLIWHU PHFKDQLVP LV
±
The drive system will engage at the start of agitate and
HQJDJLQJ RU GLVHQJDJLQJ
disengage when agitate is complete. This occurs multiple
times during the wash.
Bac
N
and forth “swoosh”
(OHFWULF PRWRU UHYHUVLQJ
±
This machine has a drive system that doesn’t use gears.
or light “clic
N
ing” sound
GLUHFWLRQ
This sound is the motor rotating back and forth to clean
during agitate
your laundry.
4
uic
N
short agitation
&ORWKLQJ UHGLVWULEXWLRQ
±
At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate
to redistribute the load.
“Clic
N
” when water
5HOD\ VZLWFK
±
The relay makes a click sound when activated. The water
stops filling
level activates the relay and stops filling.
“Clic
N
ing” behind Control
$XWRPDWLF 7HPSHUDWXUH
±
Two valves mix cold and hot water. The “clicking” is when either
Panel during fill
&RQWURO 9DOYH
valve turns on or off to raise or lower the fill water temperature.
Water flow changes
$XWRPDWLF 7HPSHUDWXUH
±
Two valves mix cold and hot water. The flow changes when either
during fill
&RQWURO 9DOYH
valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or
0RWRU UDPSLQJ XSºGRZQ
±
The motor will speed up incrementally during the spin cycle.
“coasting down” in spin
GXULQJ VSLQ F\FOH
When spin is complete, it will coast until it stops.
“Humming”
:DWHU GUDLQ SXPS
±
The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is complete.
“Gurgling”
:DWHU GUDLQ SXPS
±
When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will
continue until it is done spinning.
Water “swishing”
7KLV LV QRUPDO
±
This washer uses a Infusor
²
wash action. Water swishing while
the unit is agitating is normal, especially with smaller loads.
Washer is noisy
:DVKHU LV XQHYHQ
±
To level the front of the washer, adjust the front leveling legs by
rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back
of the machine 4” (11 cm) and set down.
6KLSSLQJ URG LV VWLOO DVVHPEOHG
±
To remove the shipping rod from the washer, pull the yellow tag
LQ WKH XQLW
and remove the attached rod from the bottom right hand side of
the washer.
10
Troubleshooting Tips