GE GTWS8350HWS Use and Care Manual - Page 13

GEAppliances.com OPERATION Washer does not fill when lid is open Washer won't operate Dispenser not dispensing properly Unexplained time and/or settings changes Movement inside machine when shut off Basket seems loose PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes This is normal What To Do • The lid must be closed for washer to fill or operate. Washer is unplugged • Make sure cord is plugged securely into a working outlet. Water supply is turned off • Turn both hot and cold faucets fully on. Controls are not set properly /LGLVRSHQ³VDIHW\IHDWXUH prevents agitation and spinning when lid is up • Check controls. • Close lid and press Start. Circuit breaker/fuse is tripped/blown • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet. Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in and press Start. Start was not pressed • Press Start. Lid magnet missing Laundry detergent packet placed in dispenser • Call for service. • Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer's directions. Changing options • This is normal. Several options will change other options to maximize washer performance. Shifting mechanism is disengaging the motor • When the machine is manually turned off, the shifter will disengage the motor before completely shutting down. If lid is raised before the motor is disengaged, it will resume when lid is closed. Basket moves or rotates freely • Washer basket does not have a traditional brake. Basket will move freely. This is normal. Possible Causes What To Do Incorrect cycle selected. Wash load out of balance • Make sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. • Redistribute load in washer and run through Drain & Spin cycle. Incorrect use of fabric softener • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. • Pretreat stain and rewash using Quick Rinse cycle before drying. Dye transfer • Sort whites or lightly colored items from dark colors. Detergent amount Hard water • Be sure to follow detergent manufacturer's directions. • Use a water conditioner like Calgon brand or install a water softener. Water is not hot enough Washer is overloaded • Make sure water heater is delivering water at 120°F-140°F (48°C-60°C). • Loosely load clothes no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket. Dye transfer • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. Incorrect sorting • Separate lint producers from lint collectors. Washing too long • Wash small loads for a shorter time than larger loads. Detergent not dissolving Overloading • Rewash using Quick Rinse cycle with Extra Rinse option. • Try a liquid detergent. • Use warmer water temperature. • Loosely load clothes in the washer basket. For best results, load items around the outside of the basket. Incorrect use of fabric softener • Check fabric softener package for instructions and follow directions for using dispenser. • Make sure you have selected the Fabric Softener option. 13