GE GTWS8350HWS Use and Care Manual - Page 14

Before you call for service... Troubleshooting Tips PERFORMANCE (cont.) Pilling Snags, holes, tears, rips or excessive wear Wrinkling Bleach left in dispenser Possible Causes What To Do Result of normal wear on poly- • While this is not caused by the washer, you can slow the cotton blends and fuzzy fabrics pilling process by washing garments inside out. Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets • Fasten snaps, hooks, buttons and zippers. • Remove loose items like pins, objects in pockets and sharp buttons. • Turn knits (which snag easily) inside out. Undiluted chlorine bleach • Check bleach package instructions for proper amount. • Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. Chemicals like hair bleach or • Rinse items that may have chemicals on them before dye, permanent wave solution washing. Use Quick Rinse cycle with Extra Rinse option. Incorrect wash and dry cycles • Match Cycle selection to the type of fabric you are washing (especially for easy care loads). Improper sorting • Avoid mixing heavy items (like work clothes) with light items (like blouses). • Try a fabric softener. Overloading or incorrect water level • Loosely load clothes in the washer basket. Repeated washing in water that is too hot • Wash in warm or cold water. Didn't start or finish cycle after adding bleach • Run either a BASKETclean or a Quick Rinse cycle (with Bleach option) to clean out the dispenser. In the future, make sure to select Bleach option when adding bleach. SOUNDS Washer seems too quiet "Metallic clicking" Possible Causes This is normal Shifter mechanism is engaging or disengaging Back and forth "swoosh" or light "clicking" sound during agitate Quick short agitation sounds at end of agitate "Click" when water stops filling "Clicking" behind Control Panel during fill Water flow changes during fill Motor "whining up" or "coasting down" in spin "Humming" Electric motor reversing direction Clothing redistribution Relay switch Automatic Temperature Control Valve Automatic Temperature Control Valve Motor ramping up/down during spin cycle Water drain pump "Gurgling" Water drain pump Water "swishing" Washer is noisy 14 This is normal Washer is uneven Reason • The washer is very quiet during portions of the wash cycle. • The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash. • This machine has a drive system that doesn't use gears. This sound is the motor rotating back and forth to clean your laundry. • At the end of agitate, the motor makes short agitation strokes to redistribute the load. • The relay makes a click sound when activated. The water level activates the relay and stops filling. • Two valves mix cold and hot water. The "clicking" is when either valve turns on or off to raise or lower the fill water temperature. • Two valves mix cold and hot water. The flow changes when either valve turns on or off to raise or lower the fill water temperature. • The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops. • The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete. • When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning. • This washer uses an infusor wash action. Water swishing while the unit is agitating is normal, especially with smaller loads. • To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.