GE JGB750EEFES Use and Care Manual - Page 31

TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service Problem Top burners do not light or do not burn evenly. (The front right burner is designed to have slightly smaller flames between the 6 and 9 o'clock positions. This is normal.) Possible Cause Plug on range is not completely inserted in the electrical outlet. Burner slits on the side of the burner may be clogged. Improper burner assembly.. What To Do Make sure electrical plug is plugged into a live, properly grounded outlet. Remove the burners and clean them. Check the electrode area for burned-on food or grease. See the Care and cleaning of the range section. Make sure the burner parts are installed correctly. See the Care and cleaning of the range section. Burner flames very large or yellow Surface burners light but oven does not Improper air to gas ratio. The oven gas shut-off valve may have accidentally been moved during cleaning or moving. If range is connected to LP gas, contact the person who installed your range or made the conversion. To check the oven gas shut-off valve, remove the drawer (see the Care and cleaning of the range section). For lower oven drawer models, remove the rear access panel by unscrewing the thumb screws in the upper left and right corners. Look for the gas shut-off lever at the back of the range. Lever is shown closed. PULL TO OPEN. Sealed burner models Thumb screws Lower oven drawer models Burners do not light Lock Controls or Control Lockout feature is activated "TURN BURNERS OFF" flashes in the display Plug on range is not completely inserted in the electrical outlet. Gas supply not connected or turned on. Bridge burner won't light A fuse in your home may be blown or the circuit breaker tripped. Burner parts not replaced correctly. A cooktop burner was on when the range was going into or out of self-clean modes Make sure electrical plug is plugged into a live, properly grounded outlet. See the Installation Instructions that came with your range. See How to Light Bridge Burner section. Replace the fuse or reset the circuit breaker. See the Care and Cleaning of the range section. If CONTROL (and a lock symbol) appears in the display, the range control is locked. Turn this feature off to use the range. See the Lock Control feature in the Oven Controls section. Turn all burners off. 49-85211-1 31