GE JM250DFCC Installation Instructions - Page 23

Before You Call For Service... Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. GEAppliances.com Problem Surface units not functioning properly Cooktop feels hot close to the cooktop. Food does not bake or roast properly Food does not broil properly Possible Causes The surface units are not plugged in solidly. The surface unit controls improperly set. The drip pans are not set securely in the cooktop. Large pans hold heat The oven vent is blocked. Oven controls improperly set. Rack position is incorrect or the rack is not level. Incorrect cookware or cookware of improper size being used. Oven thermostat needs adjustment. Door not open to the broil stop position as recommended. Oven controls improperly set. Improper rack position being used. Food being cooked in a hot pan. Cookware not suited for broiling. In some areas the power (voltage) may be low. What To Do • With the controls off, check to make sure the surface unit is plugged completely into the receptacle. • Check to see the correct control is set for the surface unit you are using. • With the controls off, check to make sure the drip pan is in the recess in the cooktop and that the opening in the pan lines up with the receptacle. • Choose a pan that matches the size of the surface unit you are using. • Pans on the right rear surface unit block air flow from the oven vent and cause the cooktop to get hot. • See the Using the oven section. • See the Using the oven section. • See the Using the oven section. • See the $GMXVWWKHRYHQWKHUPRVWDW³'RLW\RXUVHOI section. • See the Using the oven section. • Make sure you press the BROIL HI/LO pad. • See the Broiling Guide. • For best results, use a pan designed for broiling. Make sure it is cool. • For best results, use a pan designed for broiling. • Preheat the broil element for 10 minutes. • Broil for the longest period of time recommended in the Broiling Guide. 23