GE PDWT580VSS Use and Care Manual - Page 20

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips Problem Control panel lights go off when you're setting controls Water standing in the bottom of the tub Water won't pump out of the tub Possible Causes Time too long between touching of selected buttons This is normal Drain is clogged Steam This is normal Sanitized light does not illuminate at the end of the cycle Noise A white film on glassware, dishware and the interior The door was opened and the cycle was interrupted during or after the main wash portion The incoming water temperature was too low The cycle is complete and the door has been open for longer than 60 seconds Normal operating sounds Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out Rattling dishes when the spray arm rotates This problem caused by phosphate-free dishwasher detergent What To Do • Each button must be touched within 5 minutes of the others. To relight, touch any button again, or unlock and relatch door. • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the pump seal lubricated. • If you have an air gap, clean it. See page 17. • If the dishwasher drains into a disposer, run disposer clear. • Check to see if your kitchen sink is draining well. If not, you may need a plumber. • Warm, moist air comes through the vent by the door latch during drying and when water is being pumped out (front-control models). This is normal and necessary for drying. • Do not interrupt the cycle anytime during or after main wash. • Raise the water heater temperature to between 120°F and 140°F. • This is normal. No action is required. • These are all normal. No action is required. • Make sure dishes are properly loaded. See the Loading the dishwasher racks section. • To remove the white film, run your dishes through a dishwasher cycle with citric acid. You may purchase a citric acid kit from GE by calling 1-800-626-2002 and asking for WD35X151. Alternatively, you can purchase citric acid crystals from your local supermarket. Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware, and dishwasher should come out film free. Alternatively,a vinegar rinse may be used. Pour 1 cup of vinegar into dishwasher just after the detergent cup opens and let the dishwasher complete its cycle. This may be repeated several times a year as needed The use of a rinse agent such as Cascade® Rinse Aid™ may help minimize a repeat build up of film. Also, the use of a highly rated detergent such as Cascade® Complete Action Pads will help prevent film build-up. Troubleshooting Tips Consumer Support 20