GE WNRD2050GWC Use and Care Manual - Page 10

What To Do, Possible Causes - washing machine

Page 10 highlights

Safety Instructions Operating Instructions Before you call for service... Troubleshooting Tips WATER Too many suds Water leaks Water temperature seems incorrect Water pumped out before cycle is complete Water won't drain Water spraying during spin cycle Possible Causes Type of detergent Very soft water Too much detergent Fill hoses or drain hose is improperly connected Household drain may be clogged Constant water pressure to the fill hoses at the water source Using too much detergent in washer Cooler water temperatures provide improved energy efficiency Control is not set properly Water supply is turned off or improperly connected Water valve screens are stopped up House water heater is not set properly All the water in your household water heater has been used Lid lifted or cycle was put in pause for over 24 hours Drain hose is kinked or improperly connected Washer in spin cycle What To Do • Switch to HE detergent. • Try less detergent. • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. • Make sure hose connections are tight at faucets and at washer. • Make sure end of drain hose is properly connected to washer and correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Tighten hoses at the faucets and turn the water off after each use. • Check condition of the fill hoses; they should be replaced every 5 years. • Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. • New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. • Check cycle selection and adjust. • Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Make sure house water heater is delivering water at 120°F-140°F (48°C-60°C). • Wait until the water in the water heater is heated to the correct temperature. • Reset cycle. • Straighten drain hose and make sure washer is not sitting on it. • Top of drain outlet should be less than 6 ft (1.8 m) above floor. • Spray rinse during a spin cycle is normal. Troubleshooting Tips Consumer Support 10

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10
Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting Tips
WATER
Possible Causes
What To Do
Too many suds
Type of detergent
Switch to HE detergent.
Very soft water
Try less detergent.
Too much detergent
Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
Make sure hose connections are tight at faucets and
improperly connected
at washer.
Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may
Check household plumbing. You may need to call a
be clogged
plumber.
Constant water pressure
Tighten hoses at the faucets and turn the water off after
to the fill hoses at the
each use.
water source
Check condition of the fill hoses; they should be replaced
every 5 years.
Using too much detergent
Use less detergent. Use less soap if you have soft water, a
in washer
smaller load or a lightly soiled load.
Water temperature
Cooler water temperatures
New laundry detergents have been formulated to work
seems incorrect
provide improved energy
with cooler water temperatures without affecting wash
efficiency
performance.
Control is not set properly
Check cycle selection and adjust.
Water supply is turned off
Turn both hot and cold faucets fully on and make sure
or improperly connected
hoses are connected to correct faucets.
Water valve screens are
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
Make sure house water heater is delivering water
not set properly
at 120°F–140°F (48°C–60°C).
All the water in your household
Wait until the water in the water heater is heated to the
water heater has been used
correct temperature.
Water pumped out
Lid lifted or cycle was put in
Reset cycle.
before cycle is complete
pause for over 24 hours
Water won’t drain
Drain hose is kinked or
Straighten drain hose and make sure washer is not sitting
improperly connected
on it.
Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Water spraying during
Washer in spin cycle
Spray rinse during a spin cycle is normal.
spin cycle
Before you call for service…
Troubleshooting Tips