GE WPGT9360EPL Owners Manual - Page 29

Problem Solver ge.com For a complete list of solutions to common washer problems, use the Troubleshooting Tips feature located by pressing the HELP button while on the washer Home Screen (see Using the Troubleshooter). If your washer will not operate, check the Problem Solver below: Problem Washer won't operate Water not filling properly Possible Cause Control panel is asleep Washer is unplugged Water supply is turned off Controls are not set properly Lid is open-safety feature. Prevents the washer from filling and operating when lid is up Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed after a cycle was set Extremely low water pressure Washer is too cold Filter clogged or fill hoses may be kinked Energy efficiency Insufficient water supply The washer lid is open Incorrect fill hose connection Water fill optimization What To Do • This is normal. Press POWER, the Touch Screen or any button to activate the control panel. • Make sure cord is plugged securely into a working outlet. • Turn both hot and cold faucets fully on. • Make sure the cycle was set correctly, close the lid and press START. • Close lid and reset cycle, to the beginning if necessary. • Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. • Unplug washer, wait 2 minutes, plug back in and press POWER. • Press START. • Press START again. • If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on. • Make sure that the water valve filters (blue and orange screen must be free of solids) on the unit are not clogged. Turn off water and check filter by disconnecting hose at machine. Check that fill hoses are not kinked or clogged. • This is an energy efficient washer. As a result, the temperature settings for this washer may be different than non-energy efficient washers. • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions. • The washer lid must be closed for all washer cycle operations. If the lid is opened during washer operation, all functions will stop, including water filling. • Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold). • Water may not cover the top level of the clothes. This is normal for this high efficiency washer. The water fill is optimized by the system for best wash performance. 29