GE WPGT9360EPL Owners Manual - Page 31

Problem Solver, Problem, Possible Cause, What To

Page 31 highlights

Problem Solver ge.com Problem Incomplete or no dispensing of detergent (cont.) Premature dispensing of bleach Clogging of bleach Poor stain removal Controls do not work- double beep is heard but control screen does not change Possible Cause Too much detergent used Insufficient water supply Normal residue Bleach bin filled for future load Overfilling the bleach bin Bleach bin is not seated Insufficient cleaning Stain inspector not used Presoak not selected Button or touchscreen option was selected that is temporarily disabled What To Do • Make sure that the suggested amount of detergent is used per the manufacturer's recommendations. You may also dilute the detergent with water to he maximum fill line on the bin to avoid clogging. High efficiency detergent is recommended for this washer. • Make sure that the water supply is turned on. Make sure that the water faucets are turned to their completely open positions. • Normal operation. Residue may remain in the bins of the dispenser box The dispenser box may be removed for occasional cleaning with warm water and a scrub brush. The liquid detergent insert box and siphon caps may also be removed from the detergent bin for occasional cleaning. Remember that only liquid may be used in the fabric softener and pre-treat bins. Powder will not dispense from the fabric softener or pre-treat bins. • You cannot store bleach in the dispenser for future use. The bleach bin will be dispensed every load for optimal safety of the washer. • Overfilling the bin with bleach may lead to premature dispensing. There is a maximum fill line indicated on the bleach bin to help avoid overfilling. • Make sure that the bleach cover is properly seated and snapped into place before the start of the cycle. • You may remove and clean the bleach cover with warm water and a scrub brush to clear clogging. • Try using the stain inspector recommended cycle. The system optimizes washer settings according to the type of stain specified. Always make sure that any additives, such as your high efficiency liquid detergent, are added to the pre-treat dispenser bin before starting the cycle. Always reference your clothes care label before treating stains. • When stain inspector is used, presoak temperature and time is automatically selected. If you choose not to use the stain inspector, we recommend that you select presoak when defining your wash cycle. Always make sure that any additives, such as your high efficiency liquid detergent, are added to the pre-treat dispenser bin before starting the cycle. Always reference your clothes care label before treating stains. • A double beep will result if a button or touchscreen option is selected that is temporarily disabled. For example, pressing the start button with the washer lid open will result in a double beep, indicating that the lid must be closed before the start button is enabled. 31

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Problem Solver
ge.com
Problem
Possible Cause
What To Do
Incomplete or no
Too much detergent used
Make sure that the suggested amount of detergent is
dispensing of detergent
used per the manufacturer’s recommendations. You may
(cont.)
also dilute the detergent with water to he maximum
fill line on the bin to avoid clogging. High efficiency
detergent is recommended for this washer.
Insufficient water supply
Make sure that the water supply is turned on. Make sure
that the water faucets are turned to their completely
open positions.
Normal residue
Normal operation. Residue may remain in the bins of
the dispenser box The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush. The liquid detergent insert box and siphon caps
may also be removed from the detergent bin for
occasional cleaning. Remember that only liquid may be
used in the fabric softener and pre-treat bins. Powder
will not dispense from the fabric softener or pre-treat bins.
Premature dispensing
Bleach bin filled for future load
You cannot store bleach in the dispenser for future use.
of bleach
The bleach bin will be dispensed every load for optimal
safety of the washer.
Overfilling the bleach bin
Overfilling the bin with bleach may lead to premature
dispensing. There is a maximum fill line indicated on
the bleach bin to help avoid overfilling.
Clogging of bleach
Bleach bin is not seated
Make sure that the bleach cover is properly seated and
snapped into place before the start of the cycle.
Insufficient cleaning
You may remove and clean the bleach cover with warm
water and a scrub brush to clear clogging.
Poor stain removal
Stain inspector not used
Try using the stain inspector recommended cycle.
The system optimizes washer settings according to the
type of stain specified. Always make sure that any
additives, such as your high efficiency liquid detergent,
are added to the pre-treat dispenser bin before starting
the cycle. Always reference your clothes care label before
treating stains.
Presoak not selected
When stain inspector is used, presoak temperature and
time is automatically selected. If you choose not to use
the stain inspector, we recommend that you select
presoak when defining your wash cycle. Always make sure
that any additives, such as your high efficiency liquid
detergent, are added to the pre-treat dispenser bin
before starting the cycle. Always reference your clothes
care label before treating stains.
Controls do not work—
Button or touchscreen option
A double beep will result if a button or touchscreen
double beep is heard
was selected that is temporarily
option is selected that is temporarily disabled. For
but control screen does
disabled
example, pressing the start button with the washer lid
not change
open will result in a double beep, indicating that the lid
must be closed before the start button is enabled.
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