GE WSM2420DWW Use and Care Manual - Page 20

QUESTIONS? USE THIS PROBLEM SOLVER PROBLEM WASHER OR DRYER WON'T START WON'T DRAIN WATER LEAKS WASHER WON'T SPIN AND COMPLETE CYCLE CLOTHES ARE ABNORMALLY WET AFTER SPIN APPLIANCE IS NOISY WATER DOES NOT ENTER OR ENTERS SLOWLY WATER TEMPERATURE INCORRECT WASHER PAUSES IN CYCLE POSSIBLE CAUSE • Make sure controls are properly set and washer cycle selector is pulled out or dryer Start button is pushed. • Appliance unplugged. Make sure cord is firmly plugged into electrical outlet. • No power to appliance. Check fuses and circuit breakers to make sure appliance is getting current. • Dryer door is open. Dryer will not run with door open. Make sure washer lid is closed. Washer will fill but will not spin with lid open. • Make sure both hot and cold faucets are turned on. • Kinked or pinched hose. Check and correct. • Top of drain outlet should be less than 6 feet above the floor. • Make sure hose connections are tight at faucets. • Make sure end of drain hose is correctly inserted into and secured to drain facility. • Lid not closed. Washer will not progress through spin cycle with lid up. Make sure lid is closed. • Load may have been excessively out of balance. Redistribute clothes and rerun through final spin. • Heavily unbalanced loads can cause the washer to vibrate excessively during spin, and may cause it to move from its original position. To correct, open the lid and redistribute the load evenly about the wash basket. Close the lid and restart. • Metallic "clicks" heard as timer advances during operation are normal. • Uneven floor. Make sure appliance is level and firm to floor. • Faucets turned off. Make sure faucets are on and adjusted correctly. • Hoses kinked. Check and correct. • Clogged screen in water valve. Unscrew fill hose from washer and clean screen if necessary. When reassembling, make hand-tight plus 1/3 turn with pliers. • Faucets not adjusted to give desired temperature. Readjust them. • Household water heater not set to deliver correct temperature-140° to 150°F (60° to 66°C). Reset it. • Water valve screens may be clogged. Remove inlet hoses from water valve. Clean the screens and reinstall the hoses. • Make sure selector controls are properly set. • Make sure hoses are connected to correct faucets-hot to hot, cold to cold. • Washer normally pauses about 1/2 minute in progressing from one portion of its cycle to the next. • Alternate pauses in the agitation are normal in the delicate wash cycle. Agitation will resume in 1-2 minutes. • The brief pause in the final spin of each cycle is normal operation for this washer. 20