HTC HD mini Quick Start Guide - Page 26

26 Quick start guide Resetting the phone through settings 1. On the Home screen, slide to the Settings tab and then tap Security > Factory reset. . Enter "1234 " and then tap Yes. Resetting the phone using phone buttons 1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the POWER button shortly and release it. You will then see a message on the screen warning you that the operation will delete all your personal data and reset all settings to manufacturer defaults. . Release the VOLUME UP and VOLUME DOWN buttons. . Press the VOLUME UP button to perform the hard reset, or press the POWER button to cancel the reset. 16.Troubleshooting tips Q. What should I do if the phone hangs or is operating slowly?  You can try restarting your phone or free up memory on the phone.  Uninstall extra plug-ins from the phone to eliminate any functional instability that they may cause.  After backing up your data and files, restore the phone to its factory default settings. From the Home screen, slide to the Settings tab, tap Security > Factory reset, and then follow the onscreen instructions to restore your phone to factory default settings. If your phone screen stops responding and you are unable to enter Windows Mobile, perform a hard reset. For more information about hard reset, refer to the "Managing Your Phone" chapter in the User Manual PDF.