Haier HLP23E Product Manual - Page 20

English Limited Warranty In Home Service Full ONE Year Warranty For 12 months from the date of original retail purchase, Haier will repair or replace any part free of charge including labor that fails due to a defect in materials or workmanship. Limited Warranty After one year from the original retail purchase date, Haier will provide a part at no cost, as indicated below, to replace said part as a result of a defect in materials or workmanship. Haier is solely responsible for the cost of the part. All other costs such as labor, trip charge, etc are the responsibility of the owner. Second through Fifth Year Haier will provide the outer washtub and related outer tub assembly parts should the part fail to hold water. Second through Seventh Year Haier will provide the inner stainless steel wash tub if defective in material or workmanship. Note: This warranty commences on the date the item was purchased and the original purchase receipt must be presented to the authorized service representative before warranty repairs are rendered. Exceptions: Commercial or Rental Use Warranty 90 days labor from date of original purchase 90 days parts from date of original purchase No other warranty applies For Warranty Service Contact your nearest authorized service center. All service must be performed by a Haier authorized service center. For the name and telephone number of the nearest authorized service center please call 1-877337-3639. Before calling please have available the following information: Model number and serial number of your appliance. The name and address of the dealer you purchased the unit from and the date of purchase. A clear description of the problem. A proof of purchase (sales receipt). This warranty covers appliances within the continental United States, Puerto Rico and Canada. What is not covered by this warranty: Replacement or repair of household fuses, circuit breakers, wiring or plumbing. A product whose original serial number has been removed or altered. Any service charges not specifically identified as normal such as normal service area or hours. Damage to clothing. Damage incurred in shipping. Damage caused by improper installation or maintenance. Damage from misuse, abuse accident, fire, flood, or acts of nature. Damage from service other than an authorized Haier dealer or service center. Damage from incorrect electrical current, voltage or supply. Damage resulting from any product modification, alteration or adjustment not authorized by Haier. Adjustment of consumer operated controls as identified in the owner's manual. Hoses, knobs, lint trays and all attachments, accessories and disposable parts. Labor, service transportation, and shipping charges for the removal and replacement of defective parts beyond the initial 12-month period. Damage from other than normal household use. Any transportation and shipping charges. THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The remedy provided in this warranty is exclusive and is granted in lieu of all other remedies. This warranty does not cover incidental or consequential damages, so the above limitations may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state. Haier America New York, NY 10018 19