Haier HLT364XXQ User Manual - Page 13

Troubleshooting - problems

Page 13 highlights

Troubleshooting The washer does not operate: Check if the unit is plugged in. The plug may have come loose. Check if the electrical wall receptacle is of proper voltage. Check if the circuit breaker needs to be reset or if the fuse needs to be replaced. Check if the washer is overloaded: the load may need to be re-balanced and clothes may need to be redistributed. Check if the lid is open. You may have to close the lid properly. The washer pauses in some cycles. This is normal in some cycles, which has a short soak period. You will not hear the washer in operation for a short period of time. When the soak time is over, it will start automatically. Problems with water: Not enough water coming out: Water faucet may need to be turned on fully. Water hoses may be tangled or wrinkled up. Straighten up the hoses. Check the water level selection, it may need to be readjusted. Water temperature is incorrect: Check your water heater temperature. Hot water needs to be at a temperature of at least 120 F -140 F (49 C-60 C). Check to make sure the inlet hoses are properly connected.(e.g.hot to hot & cold to cold) Water leaks: This is due to not properly installing the drain hose or the fill hoses. Your home drain may be clogged or may not have constant water pressure. You may need to tighten hoses, check the plumbing or call a plumber. The water will not drain: This is due to not installing your drain hose properly. You may need to connect the drain hose properly. Check the position of the drain hose. In order to drain the water properly, make sure that the top of the drain outlet is less than 4 ft.(1.2m) above the floor. 12

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12
Check if the unit is plugged in. The plug may have come loose.
Check if the electrical wall receptacle is of proper voltage.
Check if the circuit breaker needs to be reset or if the fuse
needs to be replaced.
Check if the washer is overloaded: the load may need to be
re-balanced and clothes may need to be redistributed.
Check if the lid is open. You may have to close the lid properly
.
The washer pauses in some cycles.
This is normal in some
cycles, which has a short soak period.
You will not hear the
washer in operation for a short period of time. When
the soak time is over, it will start automatically.
Not enough water coming out: Water faucet may need to be turned
on fully. Water hoses may be tangled or wrinkled up. Straighten up
the hoses. Check the water level selection, it may need to be readjusted.
Water temperature is incorrect: Check your water heater temperature.
Hot water needs to be at a temperature of at least 120 F -140 F
(49 C-60 C). Check to make sure the inlet hoses are properly
connected.(e.g.hot to hot & cold to cold)
Water leaks: This is due to not properly installing the drain hose or the fill
hoses. Your home drain may be clogged or may not have constant
water pressure. You may need to tighten hoses, check the
plumbing or call a plumber.
The water will not drain: This is due to not installing your drain hose
properly. You may need to connect the drain hose properly. Check the
position of the drain hose. In order to drain the water properly, make sure
that the top of the drain outlet is less than 4 ft.(1.2m) above the floor.
Troubleshooting
The washer does not operate:
Problems with water: