Haier QDP555SBNTS Use and Care Manual - Page 21

Troubleshooting Tips

Page 21 highlights

ENGLISH TROUBLESHOOTING TIPS Problem Detergent left in dispenser cups Black or gray marks on dishes Dishes don't dry Control panel responded to inputs but dishwasher never filled with water Stained tub interior Dishwasher won't run Control panel lights go off when you're setting controls Water standing in the bottom of the tub Water won't pump out of the tub Possible Cause Dishes or utensils are blocking the detergent cup Aluminum utensils have rubbed against dishes Low inlet water temperature Rinse agent dispenser is empty Additional drying time is needed Door may not be completely closed Water valve may be turned off Flood float may be stuck White film on inside surface- hard water minerals Fuse is blown or circuit breaker is tripped Power is turned off Control panel is locked Proper Start sequence was not followed Time too long between touching of selected pads Air gap is clogged High drain loop or air gap not installed Drain is clogged What To Do Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. See the LOADING section. Reposition the tall utensils or heavy silverware that may be keeping the dispenser cup door from opening. See the LOADING section. Don't place large bowls or pots directly under the detergent dispenser. Remove marks with a mild, abrasive cleaner. Make sure inlet water temperature is at least 120°F. Select Dry. Use Temp. Select a higher cycle, such as Sanitize. Check the rinse agent dispenser and fill as required. Leave door closed after the Clean light appears to allow the fan to run an additional 90 minutes. Note: If you open the door, this fan extension will be cancelled. Make sure the door is firmly closed. Make sure water valve (usually located under the sink) is turned on. Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that looks like a salt shaker. Replace the filter. Haier Appliances recommends Finish® Jet-Dry® Rinse Aid to help prevent hard water mineral deposits from forming. Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through Haier Appliances Parts. See back cover for ordering information. Alternatively, purchase Finish® Dishwasher Cleaner and follow the directions on the label. Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. In some installations, the power to the dishwasher is provided through a wall switch, often located next to the disposer switch. Make sure it is on. Unlock control panel. See the Getting started section. See the Using the dishwasher section. Each pad must be touched within 30 seconds of the others. To relight, touch any pad again or open the door and unlock. Clean the air gap. See the CARE AND CLEANING section. Refer to the Installation Instructions for proper drain line installation. If you have an air gap, clean it. See the CARE AND CLEANING section. If the dishwasher drains into a disposer, run disposer clear. Check to see if your kitchen sink is draining well. If not, you may need a plumber. 49-4000207 Rev 1 21

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49-4000207 Rev 1
21
ENGLISH
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Detergent left in
dispenser cups
Dishes or utensils are
blocking the detergent cup
Reposition the dishes, so the water from the lower spray arm
can flush the detergent cup. See the
LOADING
section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening. See the
LOADING
section.
Don’t place large bowls or pots directly under the detergent
dispenser.
Black or gray marks
on dishes
Aluminum utensils have
rubbed against dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry
Low inlet water temperature
Make sure inlet water temperature is at least 120°F.
Select
Dry
.
Use
Temp
.
Select a higher cycle, such as
Sanitize
.
Rinse agent dispenser is
empty
Check the rinse agent dispenser and fill as required.
Additional drying time is
needed
Leave door closed after the Clean light appears to allow the fan
to run an additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
Control panel
responded to inputs
but dishwasher never
filled with water
Door may not be completely
closed
Make sure the door is firmly closed.
Water valve may be turned off
Make sure water valve (usually located under the sink) is turned
on.
Flood float may be stuck
Remove Ultra-Fine filter and lightly tap the piece under the
ultra fine filter that looks like a salt shaker. Replace the filter.
Stained tub interior
White film on inside surface—
hard water minerals
Haier Appliances recommends
Finish® Jet-Dry® Rinse Aid
to help
prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through Haier Appliances
Parts. See back cover for ordering information. Alternatively,
purchase
Finish® Dishwasher Cleaner
and follow the directions on
the label.
Dishwasher won’t run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off
In some installations, the power to the dishwasher is provided
through a wall switch, often located next to the disposer
switch. Make sure it is on.
Control panel is locked
Unlock control panel. See the
Getting started
section.
Proper Start sequence was
not followed
See the
Using the dishwasher
section.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
Each pad must be touched within 30 seconds of the others. To
relight, touch any pad again or open the door and unlock.
Water standing in the
bottom of the tub
Air gap is clogged
Clean the air gap. See the
CARE AND CLEANING
section.
High drain loop or air gap not
installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump
out of the tub
Drain is clogged
If you have an air gap, clean it. See the
CARE AND CLEANING
section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not, you may
need a plumber.