Hamilton Beach 33970 Use and Care Manual - Page 18

Troubleshooting

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Troubleshooting PROBLEM PROBABLE CAUSE/SOLUTION Display does not turn on. • Is the unit plugged in? • Test that the electrical outlet is working with a lamp in known working order. • Was the power button pressed? Sous vide food is cooked • Ensure all air is removed from the food pouch and the pouch is fully submerged under water. unevenly. Unit beeps in the SOUS • Water temperature is lower than the set temperature. Ensure the water temperature returns to the set VIDE mode and Sous Vide temperature. If not, thaw food before placing in water bath or cook in smaller batches. light flashes after adding vacuum-sealed food. SOUS VIDE mode display • Water is hotter than the set temperature. Remove some of the water and add cooler tap water or ice reads HOT. cubes until HOT is no longer displayed. Slow cooker food was undercooked. • Was food cooked on the KEEP WARM setting? • Was power interrupted? • Was the removable vessel overfilled? • Was the lid placed correctly on the slow cooker? • Did you select the LOW heat setting, but used a cooking time based on the HIGH heat setting? Food was overcooked. 18 • Was the removable vessel at least half full? The SLOW COOK mode has been designed to thoroughly cook food in a filled removable vessel. If the removable vessel is only half-filled, foods may cook faster. Check for doneness periodically. • In SLOW COOK mode, foods will continue to increase in temperature after desired temperature has been reached. • In SOUS VIDE mode, use recommended sous vide time and temperature for the type, size, and thickness of your food. Sous vide cooking temperatures differ from traditional cooking temperatures. • Did you select the HIGH heat setting, but used a cooking time based on the LOW heat setting? • For accurate temperature readings in Sous Vide mode, the water must be to the MAX fill line.

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18
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Display does not turn on.
• Is the unit plugged in?
• Test that the electrical outlet is working with a lamp in known working order.
• Was the power button pressed?
Sous vide food is cooked
unevenly.
• Ensure all air is removed from the food pouch and the pouch is fully submerged under water.
Unit beeps in the SOUS
VIDE mode and Sous Vide
light flashes after adding
vacuum-sealed food.
• Water temperature is lower than the set temperature. Ensure the water temperature returns to the set
temperature. If not, thaw food before placing in water bath or cook in smaller batches.
SOUS VIDE mode display
reads HOT.
• Water is hotter than the set temperature. Remove some of the water and add cooler tap water or ice
cubes until HOT is no longer displayed.
Slow cooker food was
undercooked.
• Was food cooked on the KEEP WARM setting?
• Was power interrupted?
• Was the removable vessel overfilled?
• Was the lid placed correctly on the slow cooker?
• Did you select the LOW heat setting, but used a cooking time based on the HIGH heat setting?
Food was overcooked.
• Was the removable vessel at least half full? The SLOW COOK mode has been designed to thoroughly cook food in a filled
removable vessel. If the removable vessel is only half-filled, foods may cook faster. Check for doneness periodically.
• In SLOW COOK mode, foods will continue to increase in temperature after desired temperature has been reached.
• In SOUS VIDE mode, use recommended sous vide time and temperature for the type, size, and thickness of your food.
Sous vide cooking temperatures differ from traditional cooking temperatures.
• Did you select the HIGH heat setting, but used a cooking time based on the LOW heat setting?
• For accurate temperature readings in Sous Vide mode, the water must be to the MAX fill line.