Hamilton Beach 37537 Use & Care - Page 9

840182400 ENnv03.qxd:Layout 1 6/17/09 3:42 PM Page 9 Troubleshooting PROBLEM PROBABLE CAUSE/SOLUTION Drip tray and/or steaming bowls tilt/ are unstable. • Drip tray installed incorrectly. Reorient the drip tray by looking for the marking on the handle of the drip tray that reads "RIGHT" and place tray properly onto base. Unit will not turn on. • Check to ensure unit is plugged in. Delay start time too short/too long. • Adjust to a shorter or longer delay time. Steaming takes too long/little or no steam. • Removable collar not properly installed in water reservoir. Readjust removable collar to fit around heating element. • Heating element has accumulated deposits. Clean by putting 5 Tbsp. white vinegar into water reservoir; then fill water reservoir with tap water to the MIN line. Turn unit on and set timer for 5 minutes. Allow liquid to cool and then wash/dry all pieces thoroughly. Rice cooked in rice • Water level is too low, lid not placed on steam bowl, or removable collar not properly installed. Ensure only bowl is under/overcooked. one steaming bowl is used and/or readjust removable collar to fit properly around heating element. Ensure lid is placed securely on steam bowl. Unit beeps and displays "_ _." • Not enough water in reservoir. Add water to reservoir so it is between MIN/MAX lines. Unit does not shut off after steaming. • Unit has switched to Keep Warm mode. Turn steamer off if desired, or allow unit to keep food warm until ready to eat. Food not cooked uniformly. • Steaming bowl overcrowded with food. Leave enough space for adequate steam flow. Food done in bottom tray, but not done in top tray. • Food cooks faster in bottom tray. Always place the longer cooking food items in lower tray. Or, place one tray (with the longer cooking food) onto the base and let steam first; then later add the second tray with the shorter cooking food. Try not to block steam holes. 9