Harman Kardon DVD 38 Owners Manual - Page 46

TROUBLESHOOTING GUIDE SYMPTOM CAUSE SOLUTION Some remote buttons do not operate • Function not permitted at this time during DVD play; prohibited symbol Ø appears • With most discs, some functions are not permitted at certain times (e.g., Track Skip) or at all (e.g., direct audio track selection). The OSD menu is in a foreign language • Incorrect OSD language • Change the display language selection in the SYSTEM SETUP menu. The Ø symbol appears • Requested function not available at this time • Certain functions may be disabled by the DVD itself during some passages of a disc. Picture is displayed in the wrong aspect ratio • Incorrect match of aspect-ratio settings to disc • Change aspect-ratio settings. Disc will not copy to VCR • Copy protection • Many DVDs are encoded with copy protection to prevent copying to VCR. Password not accepted • Incorrect password being used or password has been forgotten • Stop play of disc and clear all displays from screen. Press and hold Clear Button until the display blinks. This resets the password and all settings to their defaults. You will need to reenter all audio, video and system settings. Screen Saver not activated • Screen saver will not activate when cursor is in column of icons on left side of screen • Move cursor to main disc information or playlist area to avoid burn-in on plasma and CRT displays. Cannot program playlist • Programmed play is not available for all disc types • DVD 38 must be in Stop mode to program a playlist • Programmed play is available only for CDs. • Stop play of disc before programming a playlist. In addition to the items shown above, additional information on troubleshooting possible problems with your DVD 38, or installation-related issues, may be found in the list of "Frequently Asked Questions" which is located in the Product Support section of our Web site at www.harmankardon.com. 46