Harman Kardon HD7300 Owners Manual - Page 11

APPENDIX, Troubleshooting

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APPENDIX I - Troubleshooting Checking these possibilities first may save you time and effort getting your unit serviced. Your Harman Kardon dealer will also be able to answer questions and help you discover the problem. No light from any CD player indicators. 1. Player is not plugged into wall socket. 2. Wall socket or extension cord is faulty. Check for poor connections and/or blown fuse. Play indicator will not light and CD does not play. 1. CD may be inserted upside down. 2. Improper disc sequence has been programmed. If you program a track number that is not on the disc, it will not play. 3. Moisture may have formed on the HD7400/HD7300 laser/ receptor. This sometimes occurs in damp climates, or when the player is moved from a cool to a warm spot. Leave the CD player turned on at room temperature for 30 minutes to evaporate the dew deposit. Play indicator lights, but no sound when PLAY is pressed. 1. Wrong SOURCE has been selected on your receiver, preamplifier or integrated amp. Certain portions of any CD will not play. 1. The transportation locking screws were not removed from the bottom of the HD7400/HD7300. Sound "skips" or "stutters" during playback. 1. Check the CD for scratches or fingerprints. 2. Isolate the HD7400/HD7300 from excessive vibration by placing it on a firmer surface and or farther away from your speakers. Programming does not function correctly. 1. Make sure that you press Program after each track selection is made, including after the last track. 2. Check that all tracks programmed actually exist on the CD. If it only has 12 tracks, programming track 16 will cause obvious problems. 3. Take care not to press the Stop/Clear button while during programmed play. The sound is continuously distorted. 1. HD7400/HD7300 has not been plugged into the correct input on you pre-amp/receiver/integrated amplifier. Check the connections. Nothing happens when function keys are pressed. 1. Turn the HD7400/HD7300 Power off and then back on again. The display shows broken characters that are neither numbers or letters. 1. Turn the HD7400/HD7300 Power off and then back on again. Remote does not function correctly (HD7400 only). 1. Make sure the distance and operating angle do not exceed those described in this manual. 2. Check that the remote transmitter lens and front panel Remote Sensor window are clean. 3. Make sure that strong fluorescent lights are being used in you• listening room. 4. Check that the batteries inside the remote are fresh. 11

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APPENDIX
I -
Troubleshooting
Checking
these
possibilities
first
may
save
you
time
and
effort
getting
your
unit
serviced.
Your
Harman
Kardon
dealer
will
also
be
able
to
answer
questions
and
help
you
discover
the
problem.
No
light
from
any
CD
player
indicators.
1.
Player
is
not
plugged
into
wall
socket.
2.
Wall
socket
or
extension
cord
is
faulty.
Check
for
poor
connections
and/or
blown
fuse.
Play
indicator
will
not
light
and
CD
does
not
play.
1.
CD
may
be
inserted
upside
down.
2.
Improper
disc
sequence
has
been
programmed.
If
you
program
a
track
number
that
is
not
on
the
disc,
it
will
not
play.
3.
Moisture
may
have
formed
on
the
HD7400/HD7300
laser/
receptor.
This
sometimes
occurs
in
damp
climates,
or
when
the
player
is
moved
from
a
cool
to
a
warm
spot.
Leave
the
CD
player
turned
on
at
room
temperature
for
30
minutes
to
evaporate
the
dew
deposit.
Play
indicator
lights,
but
no
sound
when
PLAY
is
pressed.
1.
Wrong
SOURCE
has
been
selected
on
your
receiver,
preamplifier
or
integrated
amp.
Certain
portions
of
any
CD
will
not
play.
1.
The
transportation
locking
screws
were
not
removed
from
the
bottom
of
the
HD7400/HD7300.
Sound
"skips"
or
"stutters"
during
playback.
1.
Check
the
CD
for
scratches
or
fingerprints.
2.
Isolate
the
HD7400/HD7300
from
excessive
vibration
by
placing
it
on
a
firmer
surface
and
or
farther
away
from
your
speakers.
Programming
does
not
function
correctly.
1.
Make
sure
that
you
press
Program
after
each
track
selection
is
made,
including
after
the
last
track.
2.
Check
that
all
tracks
programmed
actually
exist
on
the
CD.
If
it
only
has
12
tracks,
programming
track
16
will
cause
obvious
problems.
3.
Take
care
not
to
press
the
Stop/Clear
button
while
during
programmed
play.
The
sound
is
continuously
distorted.
1.
HD7400/HD7300
has
not
been
plugged
into
the
correct
input
on
you
pre-amp/receiver/integrated
amplifier.
Check
the
connections.
Nothing
happens
when
function
keys
are
pressed.
1.
Turn
the
HD7400/HD7300
Power
off
and
then
back
on
again.
The
display
shows
broken
characters
that
are
neither
numbers
or
letters.
1.
Turn
the
HD7400/HD7300
Power
off
and
then
back
on
again.
Remote
does
not
function
correctly
(HD7400
only).
1.
Make
sure
the
distance
and
operating
angle
do
not
exceed
those
described
in
this
manual.
2.
Check
that
the
remote
transmitter
lens
and
front
panel
Remote
Sensor
window
are
clean.
3.
Make
sure
that
strong
fluorescent
lights
are
being
used
in
you•
listening
room.
4.
Check
that
the
batteries
inside
the
remote
are
fresh.
11