Harman Kardon HK6500 Owners Manual - Page 10

Troubleshooting, Checklist

Page 10 highlights

TROUBLESHOOTING CHECKLIST Most of the problems consumers have with their high fidelity system are due to incorrect operation. If this unit does not operate as you intended, first check the items in the following checklist. Also check other related components such as the tuner, turntable, speakers and other electrical equipment you use with this amplifier. Problem Cause Remedy The POWER indicator does not light up when the POWER switch is pressed. • The power cord is not plugged in. • Plug in the power cord securely. The POWER indicator lights up, but no sound is heard. • The TAPE MONITOR selector is in the Tape 1 or Tape 2 position. • The FUNCTION selection was not made properly. • The SPEAKERS selector is in the Off position. • The ExternalProcessorswitch is not in the appropriate position. • The speaker wires are disconnected or broken. • Set the TAPE MONITOR selector to the Source position. • Set the FUNCTION selector to the proper position for the desired program source. • Set the SPEAKERS selector to the position of your desired speaker system(s). • When equalizer, surround sound processors, etc. are not used, make sure that the External Processorswitch is not set in the In Line position (not pressed down). • Check the speaker wires and connect them correctly. Sound is not heard from the speaker system on one side. • The connection of speaker wires is incorrect or incomplete. • The connection wires to other equipment are disconnected. • The BALANCEcontrol knob is turned to either the extreme right or left position. • Check the speaker wires for disconnection or breaking and reconnect them correctly. • Check the wires for disconnection and connect them correctly. • Set the mark on the BALANCE control knob to the center position. When listening to stereo sound, the left and right sounds are reversed. • The left and right speaker wires are reversed. • The left and right wires connected to other equipment are reversed. • Check the speaker wires and connect them correctly. • Check the wires to other equipment and connect them correctly. When playing a turntable, a low-pitched noise ("hum" or "buzz") is heard. • The ground wire of the turntable is disconnected. • The connections of the turntable wires are incorrect or incomplete. • Make the ground wire connection correctly. • Insert the turntable wires into the PHONO jacks of this unit securely. When increasing the volume level while playing a turntable, an undesirable prolonged sound (howling) is heard. • "Howling" is created by the speakers and turntable. • Too much low frequency sound is present. • Place the speakers further away from the turntable. • Place the turntable on a more solid surface. • Decrease the setting of the BASS control knob and/or turn off the Phase Correct Loundness switch . • Turn on the Subsonic filter. Sound quality is poor. • Input components have not been set up correctly. • Tone control is not proper. • Check the antenna of the tuner, cartridge of the turntable, or head of the tape deck, etc. and make corrections as needed. • Adjust the BASS and/or TREBLE control knobs to obtain the desired tone. 9

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TROUBLESHOOTING
CHECKLIST
Most
of
the
problems
consumers
have
with
their
high
fidelity
system
are
due
to
incorrect
operation.
If
this
unit
does
not
operate
as
you
intended,
first
check
the
items
in
the
following
checklist.
Also
check
other
related
components
such
as
the
tuner,
turntable,
speakers
and
other
electrical
equipment
you
use
with
this
amplifier.
Problem
Cause
Remedy
The
POWER
indicator
does
not
light
up
when
the
POWER
swit-
ch
is
pressed.
The
power
cord
is
not
plugged
in.
Plug
in
the
power
cord
securely.
The
POWER
indicator
lights
up,
but
no
sound
is
heard.
The
TAPE
MONITOR
selector
is
in
the
Tape
1
or
Tape
2
position.
The
FUNCTION
selection
was
not
made
properly.
The
SPEAKERS
selector
is
in
the
Off
po-
sition.
The
External
Processorswitch
is
not
in
the
appropriate
position.
The
speaker
wires
are
disconnected
or
broken.
Set
the
TAPE
MONITOR
selector
to
the
Source
position.
Set
the
FUNCTION
selector
to
the
proper
position
for
the
desired
program
source.
Set
the
SPEAKERS
selector
to
the
posi-
tion
of
your
desired
speaker
system(s).
When
equalizer,
surround
sound
proces-
sors,
etc.
are
not
used,
make
sure
that
the
External
Processorswitch
is
not
set
in
the
In
Line
position
(not
pressed
down).
Check
the
speaker
wires
and
connect
them
correctly.
Sound
is
not
heard
from
the
speaker
system
on
one
side.
The
connection
of
speaker
wires
is
incor-
rect
or
incomplete.
The
connection
wires
to
other
equipment
are
disconnected.
The
BALANCEcontrol
knob
is
turned
to
ei-
ther
the
extreme
right
or
left
position.
Check
the
speaker
wires
for
disconnec-
tion
or
breaking
and
reconnect
them
cor-
rectly.
Check
the
wires
for
disconnection
and
connect
them
correctly.
Set
the
mark
on
the
BALANCE
control
knob
to
the
center
position.
When
listening
to
stereo
sound,
the
left
and
right
sounds
are
reversed.
The
left
and
right
speaker
wires
are
rever-
sed.
The
left
and
right
wires
connected
to
other
equipment
are
reversed.
Check
the
speaker
wires
and
connect
them
correctly.
Check
the
wires
to
other
equipment
and
connect
them
correctly.
When
playing
a
turntable,
a
low-pitched
noise
("hum"
or
"buzz")
is
heard.
The
ground
wire
of
the
turntable
is
discon-
nected.
The
connections
of
the
turntable
wires
are
incorrect
or
incomplete.
Make
the
ground
wire
connection
correctly.
Insert
the
turntable
wires
into
the
PHONO
jacks
of
this
unit
securely.
When
increasing
the
volume
level
while
playing
a
turntable,
an
undesirable
prolonged
sound
(howling)
is
heard.
"Howling"
is
created
by
the
speakers
and
turntable.
Too
much
low
frequency
sound
is
pres-
ent.
Place
the
speakers
further
away
from
the
turntable.
Place
the
turntable
on
a
more
solid
sur-
face.
Decrease
the
setting
of
the
BASS
control
knob
and/or
turn
off
the
Phase
Correct
Loundness
switch
.
Turn
on
the
Subsonic
filter.
Sound
quality
is
poor.
Input
components
have
not
been
set
up
correctly.
Tone
control
is
not
proper.
Check
the
antenna
of
the
tuner,
cartridge
of
the
turntable,
or
head
of
the
tape
deck,
etc.
and
make
corrections
as
needed.
Adjust
the
BASS
and/or
TREBLE
control
knobs
to
obtain
the
desired
tone.
9