Harman Kardon TU920 Owners Manual - Page 7
Troubleshooting, Checklist
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TROUBLESHOOTING CHECKLIST Most of the problems consumers have with their high fidelity systems are due to incorrect operation. If this unit does not operate as you intended, first check the items in the following checklist. Also check other related components such as the amplifier, speakers and other electrical equipment you use with this tuner. If a problem persists even though you have done as suggested in the checklist, consult your authorized Harman Kardon service station. Problem Cause Remedy The STATION DISPLAY does not display frequency when the "POWER" switch is pressed. • The power cord is not plugged in. • The power cord is plugged into a receptacle that is not "live". • Plug in the power cord securely. • Plug the power cord into a "live" receptacle. No sound is heard. • The tuned frequency does not carry a broadcast. • The muting function is active and the signal strength is weak. • The function switch or speaker switch of the amplifier is not set in the correct position. • The connection wires are disconnected or broken. • Tune to a broadcasted station. • Depress the "mode" switch to the "mono" position, and tune using the manual method. • Read the owner's manual of the amplifier and operate it correctly. • Check the connection wires and connect them correctly. FM sound has a large amount of interference. The "STEREO" display is not completely illuminating. The "TUNED" indicator does not illuminate. Sound distorts and/or the volume level becomes low. • Incorrect connection to the antenna. • Poor location and/or direction of the antenna. • Transmitting station is too far away. • Multi-path distortion is being caused by the mutual interference of broadcast signals received directly from the transmitting station (direct waves) and signals being reflected from nearby buildings or mountains (reflected waves). • Check the antenna connection wires and connect them correctly. • Try changing the location, height and/or direction of the antenna. • If an indoor antenna is being used, change to an outdoor antenna. • Use a more directional antenna. A buzzing or hissing noise is produced continuously or intermittently. • Caused by the "discharge phenomenon" and the "oscillation phenomenon" of nearby electric appliances (such as fluorescent lights, TV, motors, etc.). • Place this unit further away from these types of electric appliances. • Install noise filters on the electric appliances. Broadcasting cannot be preset. • The PRESET button is not pressed while • Press the PRESET button while the the "memory" switch is illuminated. "memory" switch is illuminating. Station selection cannot be made by using the PRESET button. • The power cord has not been plugged in for one week or more, and the memory has been erased. • Set the preset memory again. 6