Harman Kardon TU920 Owners Manual - Page 7

Troubleshooting, Checklist

Page 7 highlights

TROUBLESHOOTING CHECKLIST Most of the problems consumers have with their high fidelity systems are due to incorrect operation. If this unit does not operate as you intended, first check the items in the following checklist. Also check other related components such as the amplifier, speakers and other electrical equipment you use with this tuner. If a problem persists even though you have done as suggested in the checklist, consult your authorized Harman Kardon service station. Problem Cause Remedy The STATION DISPLAY does not display frequency when the "POWER" switch is pressed. • The power cord is not plugged in. • The power cord is plugged into a receptacle that is not "live". • Plug in the power cord securely. • Plug the power cord into a "live" receptacle. No sound is heard. • The tuned frequency does not carry a broadcast. • The muting function is active and the signal strength is weak. • The function switch or speaker switch of the amplifier is not set in the correct position. • The connection wires are disconnected or broken. • Tune to a broadcasted station. • Depress the "mode" switch to the "mono" position, and tune using the manual method. • Read the owner's manual of the amplifier and operate it correctly. • Check the connection wires and connect them correctly. FM sound has a large amount of interference. The "STEREO" display is not completely illuminating. The "TUNED" indicator does not illuminate. Sound distorts and/or the volume level becomes low. • Incorrect connection to the antenna. • Poor location and/or direction of the antenna. • Transmitting station is too far away. • Multi-path distortion is being caused by the mutual interference of broadcast signals received directly from the transmitting station (direct waves) and signals being reflected from nearby buildings or mountains (reflected waves). • Check the antenna connection wires and connect them correctly. • Try changing the location, height and/or direction of the antenna. • If an indoor antenna is being used, change to an outdoor antenna. • Use a more directional antenna. A buzzing or hissing noise is produced continuously or intermittently. • Caused by the "discharge phenomenon" and the "oscillation phenomenon" of nearby electric appliances (such as fluorescent lights, TV, motors, etc.). • Place this unit further away from these types of electric appliances. • Install noise filters on the electric appliances. Broadcasting cannot be preset. • The PRESET button is not pressed while • Press the PRESET button while the the "memory" switch is illuminated. "memory" switch is illuminating. Station selection cannot be made by using the PRESET button. • The power cord has not been plugged in for one week or more, and the memory has been erased. • Set the preset memory again. 6

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TROUBLESHOOTING
CHECKLIST
Most
of
the
problems
consumers
have
with
their
high
fidelity
systems
are
due
to
incorrect
operation.
If
this
unit
does
not
operate
as
you
intended,
first
check
the
items
in
the
fol
lowing
checklist.
Also
check
other
related
components
such
as
the
ampl
ifier,
speakers
and
other
electrical
equipment
you
use
with
this
tuner.
If
a
problem
persists
even
though
you
have
done
as
suggested
in
the
checklist,
consult
your
authorized
Harman
Kardon
service
station.
Problem
Cause
Remedy
The
STATION
DISPLAY
does
not
display
frequency
when
the
"POWER"
switch
is
pressed.
• The
power
cord
is
not
plugged
in.
The
power
cord
is
plugged
into
a
receptacle
that
is
not
"live".
Plug
in
the
power
cord
securely.
Plug
the
power
cord
into
a
"live"
receptacle.
No
sound
is
heard.
The
tuned frequency
does
not
carry
a
broadcast.
The
muting
function
is
active
and
the
signal
strength
is
weak.
The
function
switch
or
speaker
switch
of
the
ampl
ifier
is
not
set
in
the
correct
posi-
tion.
• The
connection
wires
are
disconnected
or
broken.
Tune
to
a
broadcasted
station.
Depress
the
"mode"
switch
to
the
"mono"
position,
and
tune
using
the
manual
method.
Read
the
owner's
manual
of
the
amplifier
and
operate
it
correctly.
Check
the
connection
wires
and
connect
them
correctly.
FM
sound
has
a
large
amount
of
interference.
The
"STEREO"
display
is
not
completely
i
l
luminating.
The
"TUNED"
indicator
does
not
illuminate.
Sound
distorts
and/or
the
vol-
ume
level
becomes
low.
Incorrect
connection
to
the
antenna.
Poor
location
and/or
direction
of
the
an-
tenna.
Transmitting
station
is
too
far
away.
Multi
-path
distortion
is
being
caused
by
the
mutual
interference
of
broadcast
signals
received
directly
from
the
transmitting
sta-
tion
(direct
waves)
and
signals
being
re-
flected
from
nearby
bui
ldings
or
mountains
(reflected
waves).
Check
the
antenna
connection
wires
and
connect
them
correctly.
Try
changing
the
location,
height
and/or
direction
of
the
antenna.
If
an
indoor
antenna
is
being
used,
change
to
an
outdoor
antenna.
Use
a
more
directional
antenna.
A
buzzing
or
hissing
noise
is
produced
continuously
or
in-
termittently.
Caused
by
the
"discharge
phenomenon"
and
the
"osci
l
lation
phenomenon"
of
nearby
electric
appliances
(such
as
flu-
orescent
lights,
TV,
motors,
etc.).
Place
this
unit
further
away
from
these
types
of
electric
appliances.
Instal
l
noise
filters
on
the
electric
appl
i-
ances.
Broadcasting
cannot
be
preset.
The
PRESET
button
is
not
pressed
while
the
"memory"
switch
is
illuminated.
Press
the
PRESET
button
whi
le
the
"memory"
switch
is
i
lluminating.
Station
selection
cannot
be
made
by
using
the
PRESET
button.
• The
power
cord
has
not
been
plugged
in
for
one
week
or
more,
and
the
memory
has
been
erased.
Set
the
preset
memory
again.
6