Hayward TriStar VS 950 2.70 THP VS Pump Family - Owners Manual - Page 25
Troubleshooting
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No. Part Number Description Qty. No. Part Number Description Qty. 1 SPX3200UNKIT Union Connector Kit (Includes 2 Nuts, Connectors & Gaskets) 1 14 SPX3200T Housing O-Ring 1 2 SPX3200UG Union Gasket 1 15 SPX3200E Seal Plate 1 3 SPX3200A Pump Strainer Housing, 2" x 2 1/2" with Drain Plugs 1 16 SPX3200Z211 Housing Insert/Seal Plate Spacer Kit 1 4A SPX3200DLS Strainer Cover Kit (Includes Strainer Cover, Lock Ring & O-Ring) 1 17 SPX3200Z3 Housing Bolt 1 4B SPX3200DLSB Strainer Cover Kit for Biguanide Sanitizers (Includes Strainer Cover, Lock Ring & O-Ring); NOT Pressure Testable 1 18 SPX3200Z5 Motor Bolt 1 5 SPX3200S Strainer Cover O-Ring 1 19 SPX4000FG Drain Plug with O-Ring 1 6 SPX3200M Strainer Basket 1 20 SPX3200GA Motor Support 1 7 SPX3200Z8 Diffuser Screw 1 21 SPX3200WF Optional Riser Base aligns with Pentair® WhisperFlo® pump*) 1 8 SPX4000Z1 Diffuser O-Ring 1 22 SPX3200Q Motor Support Adapter 1 9 SPX3200B3 Diffuser 1 23 SPX3400DR4 Motor Drive Display Cover (Cover only) 1 10 SPX3200Z1 Impeller Screw 1 24 SPX3200LCD Digital Control Interface Assembly 1 11 SPX3021R Impeller Ring 1 25A SPX3206Z1VSPE Power End Assembly, Non-SVRS (Includes #7-15, 2 ea. #16-17, #18, #24 & Motor Assembly) 1 12 SPX3220C Impeller with Impeller Screw 1 25B SPX3206Z1VSPEVR Power End Assembly, SVRS (Includes #7-15, 2 ea. #16-17, #18, #24 & Motor Assembly) 1 13A SPX3200SA Shaft Seal Assembly 1 - SPX3400DRKIT Wall Mount Kit 1 13B SPX4000SAV Shaft Seal Assembly (Viton) 1 - SPX3200DRCC Comm Cable Kit 1 * WhisperFlo is a registered trademark of Pentair Aquatic Systems, which is used herein for identification purposes only. This is a retrofit base for existing WhisperFlo pump installations. Pentair Aquatic Systems is not affiliated with Hayward Pool Products. Troubleshooting General Problems • Motor Will NOT Start: 1. Make sure the terminal board connections agree with the wiring diagram on the pump data plate label. 2. Be sure the pump is wired for the available field supply voltage. 3. Check for and correct any improper or loose wiring connections; open switches or relays; tripped circuit breakers, or blown fuses. 4. Manually check the rotation of the motor shaft for free movement and lack of obstruction. Correct if necessary. • Motor Shuts OFF: 1. Check for low voltage or power drop at the motor (frequently caused by undersized wiring). Contact a qualified professional to verify the electrical connections. • Motor Hums, But Does NOT Start: 1. Impeller jammed with debris. Have a qualified repair professional open the pump and remove the debris. • Pump Won't Prime: 1. Empty pump/strainer housing. Make sure the pump/strainer housing is filled with water and the cover oring is clean. Ensure the o-ring is properly seated in the cover o-ring groove. Ensure the o-ring sealing surface is lubricated with "Jack's 327" and that the strainer cover is locked firmly in position. Lubricant will help to create a tighter seal. 2. Loose connections on the suction side. Tighten the pipe/union connections. NOTE: Any self-priming pump will not prime if there are suction air leaks. Leaks will result in bubbles emanating from the return fittings on the pool wall. 3. Leaking O-ring or packing glands on valves. Tighten, repair, or replace the valves. 4. Strainer basket or skimmer basket loaded with debris. Remove the strainer housing cover or the skimmer cover. Clean the basket, and refill the strainer housing with water. Tighten the cover. 24 USE ONLY HAYWARD GENUINE REPLACEMENT PARTS