HP 100eu Maintenance and Service Guide - Compaq 100eu Small Form Factor, 100 e - Page 170
Solving Display Problems
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Solving Display Problems If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table. Screen is blank, and monitor power light is not lit. Cause Power cord is not properly connected. Monitor is not turned on. Solution Unplug and reconnect the power plug on the back of the monitor and the wall outlet. Press the power button on the front of the monitor. Blank screen (no video). Cause Solution Computer is not turned on. Press the power button on the front of the computer. Computer is in Hibernate mode. Press the power button to resume from Hibernate mode. CAUTION: When attempting to resume from Hibernate mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. The cable connections are not correct. Check the cable connection from the monitor to the computer and to the electrical outlet. You may have a screen blanking utility installed or energy saver features are enabled. Press any key or click the mouse button and, if set, type your password. You are using a fixed-sync monitor and it will not sync at the Be sure that the monitor can accept the same horizontal resolution chosen. scan rate as the resolution chosen. Monitor cable is plugged into the wrong connector. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the graphics card connector on the back of the computer. Monitor settings in the computer are not compatible with the 1. In Windows Vista or Windows 7 Control Panel, under monitor. Appearance and Personalization, select Adjust screen resolution. 2. Use the sliding control to reset the resolution. Monitor is configured to use an input that is not active. Use the monitor's on-screen menu controls to select the input that is being driven by the system. Refer to the monitor's user documentation for more information on the onscreen controls and settings. Bad monitor. Try a different monitor. 160 Chapter 11 Troubleshooting Without Diagnostics