HP 1200 Service Manual - Page 142

The printed, has a, background., Toner smears, appear on the, printed The toner is, loose - laserjet fuser

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Table 17. Solving print image-quality problems (continued) Problem The printed page has a gray background. Toner smears appear on the printed page. Cause Solution The priority input tray is not in place. Adjust the priority input tray. The print density setting is set too high. Decrease the amount of background shading through the device configuration utility. The media basis weight is too high. Change the media to a lower basis weight. The humidity level is too low. Very low humidity can increase the amount of background shading. Move the printer to a different location, or decrease the background shading through the device configuration utility. The toner cartridge needs to be replaced. Replace the toner cartridge. If the toner smears appear on the leading Wipe the media guides with a dry, lintedge of the media, the media guides are free cloth. dirty. The media you are using does not meet Make sure that the media meets HP's specifications (for example, it is too specifications detailed in the Print Media moist or too rough). Guide for the HP LaserJet printer family. The toner cartridge needs to be replaced. Replace the toner cartridge. The fuser temperature is too low. Select Optimize for: in the Paper tab of the printer driver. Make sure that it is set for the appropriate media. The toner is loose, and it does not stay attached to the printed page. The inside of the printer is dirty. The media you are using does not meet HP's specifications (for example, it is too moist or too rough). The toner cartridge needs to be replaced. The printer driver is not set for the correct media. The power strip is not working correctly. Clean the printer. (See "Cleaning the print path" on page 47.) Make sure that the media meets specifications detailed in the Print Media Guide for the HP LaserJet printer family. Replace the toner cartridge. 1. Select Optimize for: in the Paper tab of the printer driver. Select the correct media. 2. Select the correct media through the device configuration utility. Plug the printer directly into an AC outlet. 140 Chapter 6 - Troubleshooting EN

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140
Chapter 6 - Troubleshooting
EN
The printed
page has a
gray
background.
The priority input tray is not in place.
Adjust the priority input tray.
The print density setting is set too high.
Decrease the amount of background
shading through the device configuration
utility.
The media basis weight is too high.
Change the media to a lower basis
weight.
The humidity level is too low.
Very low humidity can increase the
amount of background shading. Move
the printer to a different location, or
decrease the background shading
through the device configuration utility.
The toner cartridge needs to be
replaced.
Replace the toner cartridge.
Toner smears
appear on the
printed page.
If the toner smears appear on the leading
edge of the media, the media guides are
dirty.
Wipe the media guides with a dry, lint-
free cloth.
The media you are using does not meet
HP’s specifications (for example, it is too
moist or too rough).
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet printer family.
The toner cartridge needs to be
replaced.
Replace the toner cartridge.
The fuser temperature is too low.
Select
Optimize for:
in the
Paper
tab of
the printer driver. Make sure that it is set
for the appropriate media.
The toner is
loose, and it
does not stay
attached to
the printed
page.
The inside of the printer is dirty.
Clean the printer. (See “Cleaning the
print path” on page 47.)
The media you are using does not meet
HP’s specifications (for example, it is too
moist or too rough).
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet printer family.
The toner cartridge needs to be
replaced.
Replace the toner cartridge.
The printer driver is not set for the correct
media.
1. Select
Optimize for:
in the
Paper
tab
of the printer driver. Select the correct
media.
2. Select the correct media through the
device configuration utility.
The power strip is not working correctly.
Plug the printer directly into an AC outlet.
Table 17.
Solving print image-quality problems (continued)
Problem
Cause
Solution