HP 1220c Support Guide
HP 1220c - Deskjet Color Inkjet Printer Manual
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HP 1220c manual content summary:
- HP 1220c | Support Guide - Page 1
Service and Support Guide HP DeskJet 1220C Professional Series - HP 1220c | Support Guide - Page 2
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12 3 4 56 7 8 11 12 13 14 15 16 9 10 - HP 1220c | Support Guide - Page 28
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3 mm (0.12") 5 mm (0.2") Printable Area (Portrait) 3 mm (0.12") 5 mm (0.2") 10 mm (0.4") 5 mm (0.2") Printable Area (Landscape) 5 mm (0.2") 10 mm (0.4") - HP 1220c | Support Guide - Page 30
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• • : \SETUP D:\SETUP - HP 1220c | Support Guide - Page 53
\ W I N 3 1 \ P C L 3 \ < l a n g u a g e > \ S E T U P. E X E D : \ W I N 3 1 \ P C L 3 \ E N U \ S E T U P. E X E ENU - HP 1220c | Support Guide - Page 54
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C:\> \driver\win\disk4 D: cd\driver\win\disk4 INSTALL C:\HP1220C DJCP - HP 1220c | Support Guide - Page 67
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Print-Side - HP 1220c | Support Guide - Page 73
Print-Side - HP 1220c | Support Guide - Page 74
Print-side - HP 1220c | Support Guide - Page 75
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setup OK? No Check printer setup. Yes Printer shared on a mixed Mac and PC network? Sharing the printer Yes on a mixed Mac and PC network is not recommended. No Print a document from another client on the network. Did the document from another client No print? Check Direct Connect. Yes - HP 1220c | Support Guide - Page 91
- HP 1220c | Support Guide - Page 92
No default printer and check that Pause Printing is not selected in the Printer menu. Print a Self-Test. Check printer port selection. No Self-Test printed OK? You have a Yes damaged file or software problem. Print a Self-Test. Self-Test printed OK? No Your printer is Yes correctly - HP 1220c | Support Guide - Page 93
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having paper feed problems? No Load media correctly. Yes Use correct media type. Load only one Yes media type at a time. Check that there is No sufficient media in tray. Yes Check Bypass Stopper. Yes Print a Sample Page. Sample page prints OK? Yes No Send printer for repair. No - HP 1220c | Support Guide - Page 97
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tape from print cartridges. No Print cartridge out of Yes ink? Replace print cartridge. No Printer settings correct? Yes Make sure the No printer is selected as current or default printer. Printer shared on a network? Yes See Problems with a Network Printer. No Printer sharing a port - HP 1220c | Support Guide - Page 101
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Yes Paper feeds OK? Yes Self-test prints? Yes Paper ejects OK? Yes Printer sounds OK? Yes STOP See No Troubleshooting Power ON Problems. See No Troubleshooting Printer Initialization Problems. See No Troubleshooting with the LEDs. See No Troubleshooting Paper Feed Problems. See No - HP 1220c | Support Guide - Page 116
START Cleanout Trough locked? No Lock Cleanout Trough. Yes Power cord OK? No Check power cord. Yes Measure output voltage of Power Supply PCA. Voltage measures +19V (B+)? Yes No Replace Power Supply Assembly. Power Light on? No Measure voltages on Logic PCA. Voltages +5V and +18V? No - HP 1220c | Support Guide - Page 117
- HP 1220c | Support Guide - Page 118
ASOD ALOAD Reset Top Door Sensor 9 TopDoorSensor 10 PaperSensor 11 Ink Cancel Service Station (LEFT HAND SIDE) 15.975MHz Crystal Oop Sensor x5 Line Feed Motor Driver Output Ramp Motor Driver Dudley III ASIC Interface Signals Trident+ ASIC Interface Signals 24 Ways Flex connected to Carriage - HP 1220c | Support Guide - Page 119
between Main No Logic Harness and Logic PCA Assemblies. No Service Station or Logic PCA faulty. Carriage Motor, No Logic PCA, or Encoder Strip faulty. No Gears on Drive Roller loose? Line Feed Motor, No Logic PCA, or Left Support Assembly faulty. Replace one at a time to isolate the - HP 1220c | Support Guide - Page 120
- HP 1220c | Support Guide - Page 121
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error light pattern? Interpret basic Yes error light pattern and fix printer condition. Yes Determine Yes Error trap pattern? No advanced error light pattern and fix printer condition. Yes Interpret error trap code. Use Field Diagnostic No Software to help solve problem. STOP - HP 1220c | Support Guide - Page 123
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paper tray and feed it into Rear Media Feed. Printer pulls paper in? Yes OOPS flag, Logic No PCA Assembly, or Left Support Assembly faulty. Power off printer. Paper ejects OK? No Yes Replace paper into paper tray and press Resume Button. Upper Paper Guide Assembly or Starwheels Assembly - HP 1220c | Support Guide - Page 134
- HP 1220c | Support Guide - Page 135
No Change print cartridges and reprint Nozzle Pattern Diagnostic test. No Yes Gaps in test pattern? Carriage PCA, Yes Flex Cable or Logic PCA faulty. No Print Self-Test page. Self-Test looks OK? Service Station or No Carriage PCA faulty. Replace one at a time to isolate problem. Yes STOP - HP 1220c | Support Guide - Page 136
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No Check for Skew Test failure and replace part accordingly. Paper exits printer? Yes Can you No clear paper jam? No Trough-1 Assembly warped necessary parts. Paper forms a "U" on the paper output guides? Yes Output guides are bent or defective. Replace Output Mechanism Assembly. No STOP - HP 1220c | Support Guide - Page 142
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Station? No Noise from Left Support Assembly? No Noise from Rollers? No Noise from Carriage? No STOP Wiper Assembly, Pallet Assembly, Yes or Service Station Drive Shaft may be faulty. Yes Line Feed Motor may be faulty. Pick Roller Yes Assembly or Drive Roller Assembly may be faulty - HP 1220c | Support Guide - Page 144
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Service Station Mechanism Assembly Power Switch Harness Keypanel PCA Right Hand Grab Service Support Assembly* Left Hand Grab Encoder Strip Carriage Assembly/ Carriage Rod* Backbone Assembly* Upper Paper Guide Assembly* Drive Roller Assembly* Trough-1 Assembly* Right Support Assembly* Carriage - HP 1220c | Support Guide - Page 164
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1-9, 7-9, 7-35 7-35 1-17 1-7 5-2 5-9 4-6 1-11 7-29 7-36 7-34 6-13, 6-14 6-18 6-9 6-61 1-5 1-9, 4-5 2-9 2-3 1-17 6-23 1-7 7-37 7-39 6-64 3-2 4-3 6-34 7-27 7-27 7-36 7-18 7-36 7-27 6-9, 6-38 7-39 5-2 7-4 7-17 print cartridges caution 6-51 7-21 7-21 1-7 1-17 5-6 5-4 5-2 5-4 7-7 7-35 7-7 6-62 - HP 1220c | Support Guide - Page 224
4-7 6-18 6-17 6-19 6-24 6-18 6-25 1-3 1-8 1-8 1-8 1-8 2-6 7-6 6-34 3-6 4-2 1-23 3-2, 3-4 3-4 6-7 1-13 7-26 1-15 6- 72, 7-10 6-27, 6-59 6-64 6-72, 7-10 63 6-60 6-59 6-66 6-69 6-51, 6-62 6-70 6-68 5-4, 6-51, 6- 6-61 1-7 7-5 3-6 3-6 3-6 1-4 1-11 1-4 7-31 7-36 7-31 6-17 6-55 7-3 1-7 7-4 7-16 - HP 1220c | Support Guide - Page 225
7-28 1-5 1-5 6-20 6-61 6-24 6-20, 6-24 7-15 1-12 3-7 6-34 3-7 1-24 1-21 6-28 1-17 1-17 3-4, 3-6 1-24 1-24 1-12 2-10 1-21 1-21 1-7 6-9, 6-37 5-3 6-19 7-36 7-36 6-69 6-19 5-7, 6- 53 6-18 1-2 7-36 7-23 2-6 2-3 1-17 2-8 1-7 1-5 6-20 4-7 4-7 2-10 3-2 3-2 6-9 7-14 4-3 1-12, 1-13 7-11 7-25 7-34 7-36 6-9 - HP 1220c | Support Guide - Page 226
8-21 2-4 3-4 2-7 2-13 7-35 7-14 1-9 5-2 1-9 1-11 5-2 5-3-5-9 6-61 1-13 1-6, 4-7 4-3 4-2 4-2 1-6 4-3 1-19 1-7 1-6, 4-2 1-6 4-3 4-3 4-2 4-3 4-2 1-6 1-7 1-7 2-11 66, 6-72 6-66, 6-72 2-10 6-4 1-7 6- 6-51, 6-62 1-21 1-7 6-65 1-17 6-40 7-22 7-16 7-22 7-23 1-9 7-6 6-70 6-61 1-7 7-35 4-3 4-2 6-55 - HP 1220c | Support Guide - Page 227
17 1-17 1-17 8-3 1-17 1-17 7-38 1-17 1-17 1-9 1-9 7-6 7-5 8-2 1-9 8-3 1-9 1-9 1-9 1-10 6-48 1-9 7-8 7-27 7-4 1-5 6-61 6-68 5-4, 6-51, 663 4-3, 7-37 1-2, 6-26 1-4 7-25 7-36 7-36, 7-37 7-36 7-20 6-16 1-9 1-9 1-9 1-14 1-10 1-7 1-7 3-2 2-2 6-30 2-2 6-31 1-17 7-13 7-12 7-35 7-35 7-15 7-38 7-31 - HP 1220c | Support Guide - Page 228
5-4 5-3, 6-28 6-68 5-7 6-19 1-11 1-12 1-12 1-11 1-11, 1-17 6-68 5-4, 6-63 6-68 6-19 6-50 6-18 1-12 6-53 1-11 7-3 5-6 1-11 1-12 6-18 6-17 6-19 6-18 6-20 6-22 6-16 6-25 6-22 6-24 6-24 1-11 1-5 1-9 6-61 6-23 3-4 2-11 2-6 1-21 2-13 2-8 6-39 6-37 6-9 3-3 6-36 4-3 2-2 1-8 1-2 7-21 1-8 1-9 7-35, 7-36 1-7 - HP 1220c | Support Guide - Page 229
1-15 1-12, 1-13 1-14 1-12 1-12 6-28 6-60 2-2 6-49 2-8, 6-59 7-36 6-61, 6-72 6-34 1-17 1-23 1-24 1-24 1-19 1-21 1-21 1-19 7-35 7-19 7-35 7-35 6-61 6-13 4-3 4-3 6-25 4-3 1-4 1-7 1-7 1-16 1-5 1-7 1-7 1-6 1-6 1-6 1-7 1-7 1-7 1-11 1-4 1-4 1-11 1-4 1-7 1-7 1-8 1-7 1-7 1-4 1-15 1-5 1-5 1-8 1-7 1-8 1-4 7- - HP 1220c | Support Guide - Page 230
7-34 4-3 4-3 7-3 6-61 6-13, 6-14 6-27 6-27, 6-29 6-33 6-4 6-55 6-47 6-10 6-13 6-16 6-30 5-3 6-9 6-6 6-49 6-25 6-3 6-2 3-7 6-27 6-57 6-36 7-35, 7-36 6-28 6-21 7-32 7-36 6-24 6-24 6-57 7-29 2-3 6-22 6-22 2-13 1-17 1-9 1-4 6-31 6-31 6-31 5-2 7-3 1-12 1-12 5-2 1-24, 1-26 1-7 7-35 6-24 - HP 1220c | Support Guide - Page 231
© Copyright 2000 Hewlett-Packard Company Manual Part no. C2693-67058 http://bpd.sgp.hp.com/support
HP DeskJet 1220C
Professional Series
Service and Support
Guide