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HP 1315 HP PSC 1310 series all-in-one - (English) User Guide - Page 48

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chapter 8 Alternatively, you can ask your dealer or call HP at the phone number provided in this booklet. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery. hp psc support country/region Algeria* hp technical support 61 56 45 43 Argentina (54)11-4778-8380 0-810-555-5520 Australia +61 3 8877 8000 1902 910 910 Austria www.hp.com/support Bahrain (Dubai) 800 171 Belgium (Dutch) Belgium (French) www.hp.com/support Bolivia 800-100247 Brazil (Grande São Paulo) (11) 3747 7799 Brazil (Demais Localidades) 0800 157751 Canada during warranty (905) 206 4663 Canada post-warranty 1-877-621-4722 (per-call charge) Caribbean & Central America 1-800-711-2884 Chile 800-360-999 China 86-21-38814518 8008206616 Colombia 01-800-114-726 Costa Rica 0-800-011-0524 Czech Republic 261307310 Denmark www.hp.com/support Ecuador (Andinatel) 999119+1-8007112884 Ecuador (Pacifitel) 1-800-225528+1-8007112884 Egypt 2 532 5222 Finland www.hp.com/support France www.hp.com/support Germany www.hp.com/support country/region Malaysia Mexico Mexico (Mexico City) Morocco* Netherlands New Zealand Norway Oman Palestine Panama Peru Philippines Poland Portugal Puerto Rico Qatar Republica Dominicana Romania Russia, Moscow Russia, St. Petersburg Saudi Arabia Singapore Slovakia South Africa (RSA) hp technical support 1-800-805405 01-800-472-6684 (55)5258-9922 22 4047 47 www.hp.com/support 0800 441 147 www.hp.com/support +971 4 883 8454 +971 4 883 8454 001-800-7112884 0-800-10111 632-867-3551 22 5666 000 www.hp.com/support 1-877-232-0589 +971 4 883 8454 1-800-7112884 21 315 4442 095 7973520 812 3467997 800 897 1444 (65) 272-5300 2 50222444 086 0001030 40 hp psc 1310 series

Section	Page
contents	5
quick start	9
front panel overview	9
PictBridge camera port overview	11
front panel status lights	11
use your hp psc with a computer	14
open the hp director for Windows users	14
open the hp director for Macintosh users	16
load originals and load paper	19
load originals	19
load an original photo on the glass	20
load letter or A4 paper	20
load envelopes	22
load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper	22
recommended papers	23
load other types of paper in the paper tray	23
set the paper type	23
avoid jams	24
print from a camera	25
connect a camera	25
print photos from your camera	25
use the copy features	27
make copies	27
make a copy	27
adjust copy speed or quality	28
set the number of copies	28
perform special copy jobs	28
make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo	28
reduce or enlarge an original to fit the paper loaded	29
stop copying	30
use the scan features	31
scan an original	31
stop scanning	32
order supplies	33
order media	33
order print cartridges	33
order other supplies	33
maintain your hp psc	35
clean the glass	35
clean the lid backing	35
clean the exterior	36
work with print cartridges	36
check the ink levels	36
print a self-test report	37
handle print cartridges	37
replace the print cartridges	38
use a photo print cartridge	40
use a print cartridge protector	40
align the print cartridges	41
clean the print cartridge contacts	43
self-maintenance sounds	44
get hp psc 1310 series support	45
get support and other information from the Internet	45
hp customer support	45
call in North America during warranty	46
call hp Japan customer support	46
call hp Korea customer support	46
support process for Western Europe	46
support process for Eastern Europe, Middle East, and Africa	47
call elsewhere in the world	47
call in Australia post-warranty	49
prepare your hp psc for shipment	49
hp distribution center	51
warranty information	53
duration of limited warranty	53
warranty service	53
express service	53
warranty upgrades	53
returning your hp psc for service	54
hewlett-packard limited global warranty statement	54
extent of limited warranty	54
limitations of warranty	54
limitations of liability	55
local law	55
technical information	57
paper specifications	57
print margin specifications	57
physical specifications	58
power specifications	58
environmental specifications	58
environmental product stewardship program	58
protecting the environment	58
ozone production	58
energy consumption	58
paper use	59
plastics	59
material safety data sheets	59
recycling program	59
hp inkjet supplies recycling program	59
regulatory notices	59
regulatory model identification number	59
FCC statement	60
note à l’attention des utilisateurs Canadien/notice to users in Canada	60
notice to users in Australia	60
geräuschemission	60
notice to users in Japan (VCCI-2)	61
notice to users in Korea	61
declaration of conformity (European Union)	61
declaration of conformity	62
hp instant share setup and use	63
use hp instant share in five easy steps (Windows)	63
use a scanned image	64
access hp instant share from the hp director	64
send a photo or image using your hp psc (Macintosh)	65
use a scanned image	65
access the e-mail option from the hp director	66
why should I register with hp instant share (Windows)?	66
troubleshooting information	67
installation troubleshooting	67
hardware and software installation troubleshooting	67
hp instant share setup troubleshooting	73
operational troubleshooting	73
hp instant share troubleshooting	74
PictBridge port troubleshooting	74

Match case Limit results 1 per page

hp psc 1310 series

chapter 8

hp psc support

Alternatively, you can ask your dealer or call HP at the phone number provided in this

booklet.

As part of our constant efforts to improve our phone support service, we advise you to

check our website on a regular basis for new information regarding service features and

delivery.

country/region

hp technical support

country/region

hp technical support

Algeria

61 56 45 43

Malaysia

1-800-805405

Argentina

(54)11-4778-8380

0-810-555-5520

Mexico

01-800-472-6684

Australia

+61 3 8877 8000

1902 910 910

Mexico (Mexico City)

(55)5258-9922

Austria

www.hp.com/support

Morocco

22 4047 47

Bahrain (Dubai)

800 171

Netherlands

www.hp.com/support

Belgium (Dutch)

Belgium (French)

www.hp.com/support

New Zealand

0800 441 147

Bolivia

800-100247

Norway

www.hp.com/support

Brazil (Grande São

Paulo)

(11) 3747 7799

Oman

+971 4 883 8454

Brazil (Demais

Localidades)

0800 157751

Palestine

+971 4 883 8454

Canada during

warranty

(905) 206 4663

Panama

001-800-7112884

Canada post-warranty

(per-call charge)

1-877-621-4722

Peru

0-800-10111

Caribbean & Central

America

1-800-711-2884

Philippines

632-867-3551

Chile

800-360-999

Poland

22 5666 000

China

86-21-38814518

8008206616

Portugal

www.hp.com/support

Colombia

01-800-114-726

Puerto Rico

1-877-232-0589

Costa Rica

0-800-011-0524

Qatar

+971 4 883 8454

Czech Republic

261307310

Republica Dominicana

1-800-7112884

Denmark

www.hp.com/support

Romania

21 315 4442

Ecuador (Andinatel)

999119+1-800-

7112884

Russia, Moscow

095 7973520

Ecuador (Pacifitel)

1-800-225528+1-800-

7112884

Russia, St. Petersburg

812 3467997

Egypt

2 532 5222

Saudi Arabia

800 897 1444

Finland

www.hp.com/support

Singapore

(65) 272-5300

France

www.hp.com/support

Slovakia

2 50222444

Germany

www.hp.com/support

South Africa (RSA)

086 0001030