HP 15-f010dx HP 15 Notebook PC Maintenance and Service Guide
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- HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 1
HP 15 Notebook PC Maintenance and Service Guide - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2014 Document Part Number: 780336-001 Product notice This guide describes features that - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 4
iv Important Notice about Customer Self-Repair Parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 6
vi Safety warning notice - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 7
devices ...18 Sequential part number listing ...18 4 Removal and replacement procedures preliminary requirements 21 Tools required ...21 Service considerations ...21 Plastic parts ...21 Cables and connectors ...22 Drive handling ...22 Grounding guidelines ...23 Electrostatic discharge damage - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 8
door ...28 Memory module ...29 WLAN module ...30 Optical drive ...32 6 Removal and replacement procedures for Authorized Service Provider parts 34 Component replacement procedures ...34 Display panel ...35 Keyboard ...37 Top cover ...40 Hard drive ...44 Power button board ...48 TouchPad button - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 9
9 Backing up, restoring, and recovering (select models only 78 Creating recovery media and backups ...78 Creating HP Recovery media ...78 Restore and recovery ...79 Recovering using HP Recovery Manager 80 What you need to know 80 Using the HP Recovery partition (select models only 80 Using HP - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 10
x - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 11
Shark Bay ULT One Chip Solution Internal graphics: ● Intel HD Graphics 4400 (Core i3 processors) ● Intel HD Graphics (Pentium and Celeron processors) Supports HD Decode, DX11.1, and HDMI 15.6 in, white light-emitting diode (WLED), SVA, high-definition (HD), BrightView (1366×768) display, 3.6-mm - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 12
and 7.0 mm 32 GB 16 GB 9.5 mm tray load, SATA, fixed DVD±RW Double-Layer SuperMulti Drive Zero power optical drive HD audio Dual speakers Supports Nuance Voice Recognition VGA camera (fixed, no tilt with activity LED; 640×480 by 24 frames per second) Single digital microphone Integrated 10/100 NIC - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 13
length power cord 45 W HP Smart AC adapter (3-wire, 4.5 mm barrel) Supports the following batteries: ● 4 cell, 41 Whr, 2.8 AH ● 3 cell, bit) with 2 years 100GB OneDrive Windows 8.1 Ubuntu FreeDOS 2.0 Serviceability End user replaceable parts: AC adapter Battery Keyboard (select model replacement - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 14
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 15
this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 16
Left side Component (1) (2) Power connector AC adapter light (3) Security cable slot (4) RJ-45 (network) jack/status lights (5) Vent (6) HDMI port (7) USB 3.0 ports (8) Memory card reader Description Connects an AC adapter. ● On: The AC adapter is connected and the battery is charged. - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 17
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 18
button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 19
Lights Component (1) (2) Caps lock light Mute light (3) Wireless light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 20
Buttons and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 21
Keys Component (1) (2) esc key fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 22
Bottom Component (1) Battery lock (2) Battery bay (3) Battery release latch (4) Vents (6) (5) Service door Description Locks and unlocks the battery in the battery bay. Holds the battery. Releases the battery. Enable airflow to cool internal components. NOTE: The - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 23
bottom edge of the tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support: (1): Serial number (2): Product number (3): Model number (4): Warranty period Using Windows, briefly press the fn+esc key combination to display the System - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 24
Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Locating system information on page 13 for details. Item (1) (2) Component Spare part number Display - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 25
Item (3) (4) (5) (6) (7) (8) (9) (10) Component Spare part number For use in Germany 776778-041 For use internationally 776778-B31 For use in Italy 776778-061 For use in Latin America 776778-161 For use in the Netherlands 776778-DH1 For use in Spain 776778-071 For use in the United - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 26
with an optical drive For use in models without an optical drive DVD±RW Double-Layer SuperMulti Drive (includes cable, bezel, bracket, and screws) Service door (part of the plastics kit 776781-001) eMMC board (32 GB; not illustrated) eMMC cable (not illustrated) Spare part number 782102-501 782106 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 27
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) Component Spare part number Display bezel (includes 2 rubber screws) 776774-001 Raw display panel, 15.6-in, BrightView, HD, LED, SVA, touchscreen 732080-001 Webcam/microphone module (includes adhesive) 776787-001 Display panel - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 28
Component Screw Kit HDMI to VGA Adapter Mass storage devices Spare part number 776782-001 701943-001 Item (1) (2) Component Spare part number Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or screws) 750 GB 5400 rpm 634250-001 500 GB 5400 rpm 669299- - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 29
in Canada (includes keyboard cable) Keyboard in black finish for use in the Netherlands (includes keyboard cable) Power button board (includes cable) Cover Kit (includes service door and wireless module compartment cover) Sequential part number listing 19 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 30
Spare part number 776782-001 776785-001 776786-001 776787-001 776906-001 777664-001 779456-001 779457-001 779457-501 782100-001 782100-501 782101-001 782101-501 782102-001 782102-501 782103-001 782103-501 782104-001 782104-501 782105-001 782105-501 782106-001 782106-501 Description Screw Kit Top - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 31
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 32
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 33
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 34
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 35
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 36
program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your as 12 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 37
Battery Description 4 cell, 41-Wh, 2.8-Ah, Li-ion battery 3 cell, 31 Wh, 2.8-Ah, Li-ion battery Spare part number 752237-001 776906-001 Before disassembling the computer, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 38
is available with the plastics kit. Spare part number 776781-001 1. Using a small Phillips screwdriver, loosen the service door screws (1) and (2). 2. Lift the door (3). 3. Slide the service door (4) forward to remove. 28 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 39
power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 27). 5. Remove the service door (see Service door on page 28). Remove the memory module: NOTE: Note the location of the memory module. If you are replacing it, install the - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 40
message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off the battery (see Battery on page 27). 5. Remove the service door (see Service door on page 28). 6. Locate the WLAN module (1). Remove - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 41
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 42
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description DVD±RW Double-Layer SuperMulti Drive (includes bezel, bracket, cable, and screws) Spare part number 779456-001 Before removing the optical drive, follow these steps: 1. Turn off the computer. If you are - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 43
If it is necessary to replace the optical drive bracket and bezel, position the optical drive with the rear panel toward you. 1. Remove the two Phillips screws from the optical drive (1) and remove the bracket (2). 2. Use an unbent paperclip and press in gently on the paper clip (1) and release from - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 44
Provider only parts. There are as many as 62 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement. 34 Chapter 6 Removal and replacement procedures for Authorized - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 45
Display panel NOTE: These procedures are for replacing the display panel for HP Pavilion Notebook. For procedures to replace the HP Pavilion Notebook display assembly subcomponents, see Display assembly on page 67. Description Display bezel Display panel, raw (15.6 in HD WLED BrightView flat panel) - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 46
(1) and disconnect the connector (2). Lift the panel (3) to remove it. Reverse this procedure to replace the panel. 36 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 47
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Keyboard for use in Canada Keyboard for use in France Keyboard for use in Germany Keyboard for use internationally Keyboard for use in Italy Keyboard for use in Latin America Keyboard for use in the Netherlands - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 48
hole, and then press on the back of the keyboard until the keyboard disengages from the computer. 38 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 49
5. Turn the computer right-side up with the front toward you. 6. Gently slide your finger along the top edge of the keyboard to release the keyboard clips (1). Lift the rear edge of the keyboard (2), and then swing the keyboard up and forward until it rests upside down on the palm rest. 7. Release - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 50
the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Remove the service door (see Service door on page 28). c. Remove the WLAN module (see WLAN module on page 30). d. Remove the memory module (see Memory module on page - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 51
Remove the top cover: 1. Remove the five Phillips M2.5×3.0 screws that secure the top cover to the base enclosure. 2. Disconnect the power button cable (1) and the TouchPad cable (2). Component replacement procedures 41 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 52
bottom of the computer. 5. Remove the additional three Phillips M2.0×1.5 screws from the optical drive bay (1) and the three Phillips M2.5×6.5 screws from under the service door (2). 6. Turn the computer over and open the display. 42 Chapter 6 Removal and replacement procedures for Authorized - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 53
7. Gently press on the right upper corner (1) where the display hinge and top cover meet. Lift around the edges of the top cover (2). Lift to remove the top cover (3). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 54
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 55
Remove the hard drive: 1. Disconnect the USB/audio cable (1) by flipping open the ZIF connector and lifting the cable. Remove the USB/audio cable Phillips M 2.5×3.0 screw (2) and then lift the USB/audio board (3). Component replacement procedures 45 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 56
2. Lift the front of the hard drive (1) and slide the hard drive (2) forward . 46 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 57
3. Release the hard drive connector cable from the clips. NOTE: You will disconnect the hard drive connector cable from the system board when you remove the system board. 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Remove the four Phillips M3.0×3.5 screws (1) - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 58
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 59
3. Remove the power button board (2) with cable (the cable was disconnected from the top cover when removing the top cover). Reverse this procedure to install the power button board. Component replacement procedures 49 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 60
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 61
4. Lift up and remove the TouchPad button board (3). Reverse this procedure to install the TouchPad button board. Component replacement procedures 51 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 62
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 63
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 64
3. Remove the eMMC board (3). Reverse this procedure to install the eMMC board. 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 65
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 66
from the system board: (1) Display panel cable (2) Speaker cable (3) Optical drive connector cable (4) USB/audio board cable 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 67
2. Remove the two Phillips M2.5×6.5 and M2.0×5.0 screws (1). Remove the bracket (2) that secures the power connector bracket to the base enclosure. 3. Remove the four Phillips M2.5×5.0 screws (1) that secure the system board to the base enclosure. 4. Lift the right side of the system board (2) until - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 68
the Hard Drive Hardware Kit, part number 732071-001. Reverse this procedure to install the system board. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 69
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 70
2. Remove the RTC battery (2). Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the "+" sign faces up. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 71
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 72
4. Remove the fan (3) from the system board. Reverse this procedure to install the fan. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 73
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 74
equipped with a graphics subsystem with UMA memory. Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. 5. Reverse this procedure to install the fan/heat sink assembly. Replace the thermal material that ships with the replacement heat sink. 64 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 75
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 76
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 77
▲ Remove the speakers by lifting up on the clip on the right side speaker and lifting the speakers. Carefully and gently lift the speaker wire connecting the left and right speakers. NOTE: The speaker connection cable was removed when removing the system board. NOTE: The speakers include rubber - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 78
. 4. Remove the battery (see Battery on page 27), and then remove the following components: a. Optical drive (see Optical drive on page 32). b. Service door (see Service door on page 28). c. WLAN module (see WLAN module on page 30). d. Memory module (see Memory module on page 29). e. Keyboard (see - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 79
3. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Remove the two display bezel screw covers (1) and the two Phillips M2.5×5.0 screws (2) that secure the display bezel to the display assembly. The display bezel screw covers are included in the display - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 80
(1) from the webcamera/microphone module. (The webcamera/microphone module cable is part of the display panel cable.) 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 81
b. Detach the webcamera/microphone module (2) from the display enclosure. 6. If it is necessary to replace the hinges: a. Remove the four Phillips M2.5×4.0 screws (1) and (2) that secure the hinges to the display enclosure. b. Remove the display hinge covers (2). c. Remove the hinges and brackets - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 82
b. Carefully release the cable from the channel guides (2) and remove the display panel cable (3). 8. If it is necessary to replace the wireless antenna cables and this procedure to install the display assembly. 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 83
in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 84
disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 85
HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English Click the UEFI Dowload link, and then select Run. Option 2: Support and Drivers pages-Provides downloads for a specific product for earlier and later versions - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 86
8 Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight Input power Operating voltage and current Metric U.S. 38.56 cm 25.8 cm 2.26 cm 2.09 or 2.29 kg (depending on configuration) 15.18 in 10.15 in .89 in 4.61 lb or 5.05 (depending on configuration) 19.5 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 87
°F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Hard drive specifications 77 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 88
system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 89
the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 90
the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 91
f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 92
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 93
Country/region Accredited agency Applicable note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 94
11 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 95
Index A AC adapter 6 AC adapter, spare part numbers 17 action keys identifying 11 antenna removal 72 spare part number 17, 19, 67, 72 Antenna Kit, spare part number 17, 19, 67, 72 audio, product description 2 audio-out (headphone) jacks 5 Audio/USB port spare part numbers 19 B backups 78 base - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 96
(UEFI) downloading 75 using 74 HP Recovery Manager correcting boot problems 81 starting 80 HP Recovery media creating 78 recovery 81 HP device 2 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 13 - HP 15-f010dx | HP 15 Notebook PC Maintenance and Service Guide - Page 97
removal 28 spare part number 19 service door spare part number 28 serviceability, product description 3 slots memory card 6 security cable 6 speakers identifying 10 removal 66 spare part number 16, 19, 66 specifications computer 76 display 76 hard drive 77 supported discs recovery 78 system board
HP 15 Notebook PC
Maintenance and Service Guide